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Area Manager - Surabaya

AmarthaSurabaya, East Java, Indonesia
On-site Full-time

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Experience Level

Manager

Qualifications

Requirements: Minimum of a Bachelor’s degree. Proven experience leading at least 2 branches. Experience managing a team of 5-10 members. At least 2 years of experience in Micro Finance as a Coordinator/Supervisor/Branch Head/Area Manager. Ability to develop sales and marketing strategies to meet targets with your team. Must possess a motorcycle and a valid SIM C. Willingness to travel across the Surabaya area.

About the job

Join Amartha as an Area Manager, where you will play a pivotal role in overseeing the management and monitoring of our branch offices in Surabaya. Your key responsibilities will include:

  • Ensuring all branch KPIs within your area are met effectively, including:
  • Fostering the growth of the portfolio's quality and quantity in alignment with Amartha's objectives.
  • Overseeing recruitment, service delivery, and partner support as per standard operating procedures (SOP).
  • Implementing strategies and managing operations across all branches within your jurisdiction.
  • Maintaining complete and orderly administrative processes at branch offices.
  • Ensuring branch operations run smoothly by meeting licensing, infrastructure, and inventory requirements.
  • Upholding strict adherence to policies and procedures by all branch staff.
  • Facilitating optimal performance among staff through training, performance monitoring, and conflict management.
  • Ensuring operational efficiency in your regional branches by effectively managing human resources.
  • Driving the expansion initiatives set by Amartha successfully.
  • Maintaining portfolio quality in line with Amartha’s goals and ensuring branch audit results meet management expectations.
  • Promoting transparency and openness within all branches.

About Amartha

Amartha is a leading financial technology company focused on empowering micro-entrepreneurs in Indonesia. We are committed to fostering economic growth and providing valuable financial services to underserved communities. Join our mission to make a difference in the lives of many!

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