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Assistant Bakery Operations Manager

Insomnia CookiesNew York City NY (Meatpacking)
On-site Full-time $20/hr - $23/hr

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Experience Level

Experience

Qualifications

Qualifications:• 1+ years of leadership experience within restaurant, retail, or hospitality sectors.• Strong operational discipline with an eye for detail.• Proven ability to coach and mentor hourly team members.• Experience working in high-pressure, fast-paced environments.• Capability to fulfill all bakery roles during peak business times.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal role within our company, designed to cultivate the next generation of Bakery Operations Managers. The ABOM is expected to perform at a near-BOM level, executing bakery operations with urgency, precision, and a strong sense of accountability while developing the leadership skills necessary to independently manage a bakery.

This position combines hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a vital extension of the Bakery Operations Manager (BOM) and should be prepared to assume complete ownership of bakery operations when required. Our Meatpacking store is located at 304 W 14th St, New York NY 10014.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations including inventory management, scheduling support, staffing coordination, and administrative checklists.
• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.
• Assist with ordering, maintain inventory accuracy, and manage shrink control.
• Aid in schedule development and labor management to achieve operational goals.

Talent & Team Development
• Assist in recruiting, interviewing, onboarding, and training new staff members.
• Provide consistent coaching and timely performance feedback.
• Hold team members accountable to established standards while fostering a growth mindset culture.
• Ensure onboarding and training programs are executed per company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify operational deficiencies and devise solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform additional duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Capable of independently executing all BOM-level administrative and operational tasks.
• The bakery is fully staffed, trained, and operating to high standards.
• A robust culture of accountability and consistency is maintained.
• Serves as a dependable operational leader during coverage situations.
• Demonstrates readiness and potential for advancement to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• A minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and keen attention to detail.
• Proficient in coaching and developing hourly team members.
• Comfortable in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is dedicated to providing the best baked goods in a fun and energetic environment. We pride ourselves on our commitment to quality and exceptional customer service, making us a beloved brand in the bakery industry.

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