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Assistant Bakery Operations Manager

Insomnia CookiesSan Francisco CA (Belden Place)
On-site Full-time

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Experience Level

Manager

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role aimed at nurturing the next generation of Bakery Operations Managers. ABOMs are expected to function at a level close to that of a Bakery Operations Manager (BOM), executing bakery operations with a sense of urgency, precision, and accountability while honing the leadership skills necessary to manage a bakery independently.

This position combines hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs serve as a vital extension of the BOM and must be prepared to take full charge of the bakery when required. Our San Francisco store is conveniently located at 362 Kearny St, San Francisco, CA 94104.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee all essential bakery operations, including inventory management, scheduling support, staffing coordination, and administrative tasks.
• Ensure strict compliance with product quality, cleanliness, food safety, and guest experience standards.
• Assist in ordering, maintaining inventory accuracy, and controlling shrinkage.
• Help create schedules and manage labor execution to meet operational goals.

Talent & Team Development
• Facilitate the recruitment, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and real-time feedback on performance.
• Hold team members accountable to established standards while promoting a culture of growth.
• Ensure onboarding and training programs are conducted according to company standards.

Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational gaps and implement effective solutions.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Capable of independently executing all BOM-level administrative and operational tasks.
• The bakery is fully staffed, trained, and operating at optimal standards.
• Establish a strong culture of accountability and consistency.
• Act as a reliable operational leader in various coverage scenarios.
• Demonstrate clear readiness and upward mobility toward a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

SWEET POSITION PERKS:
• Competitive pay based on experience and performance.

About Insomnia Cookies

Insomnia Cookies specializes in delivering warm, delicious cookies and other baked goods right to your door. With a focus on exceptional customer service and high-quality products, Insomnia Cookies has established itself as a beloved brand in the dessert industry.

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