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Assistant Bakery Operations Manager

On-site Full-time

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Experience Level

Experience

Qualifications

• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable navigating fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal leadership role tailored to cultivate the future Bakery Operations Managers. ABOMs are entrusted with executing bakery operations with precision and urgency while honing their leadership capabilities for independent bakery management.
This position merges hands-on operational excellence with talent development, administrative oversight, and team leadership. Acting as a vital extension of the Bakery Operations Manager (BOM), ABOMs must be prepared to assume complete ownership of bakery operations when required. Our Houston, TX store is located at 2520 Rice Boulevard, Houston, TX 77005.

KEY RESPONSIBILITIES:

Operational Execution
• Oversee core bakery operations including inventory management, scheduling support, staffing coordination, and administrative tasks.
• Uphold exceptional standards of product quality, cleanliness, food safety, and customer experience.
• Assist in inventory accuracy and loss prevention.
• Contribute to schedule creation and labor management to achieve operational goals.

Talent & Team Development
• Aid in the recruitment, interviewing, onboarding, and training of new team members.
• Provide ongoing coaching and immediate performance feedback.
• Ensure accountability among team members while fostering a culture of growth and development.
• Guarantee adherence to onboarding and training programs according to company standards.

Leadership & Ownership
• Manage bakery operations independently in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify and address operational gaps.
• Ensure seamless continuity of operations during leadership transitions or staffing shortages.
• Perform additional responsibilities as assigned.

WHAT SUCCESS LOOKS LIKE
  • Ability to independently execute BOM-level administrative and operational tasks.
  • Maintained full staffing, training, and high operational standards in the bakery.
  • Established a strong culture of accountability and consistency.
  • Acted as a dependable operational leader during any coverage scenario.
  • Demonstrated clear readiness for upward mobility into a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable navigating fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

About Insomnia Cookies

Insomnia Cookies is dedicated to delivering delicious cookies, baked fresh and served warm. Our commitment to quality and exceptional customer experiences makes us a leader in the bakery industry.

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