About the job
• Ensure strict compliance with product quality, cleanliness, food safety, and customer experience standards.
• Assist with ordering, maintaining inventory accuracy, and managing shrinkage.
• Help create schedules and manage labor to meet operational objectives.
• Offer consistent coaching and immediate performance feedback.
• Hold team members to established standards while fostering a culture of growth.
• Ensure onboarding and training initiatives align with company standards.
• Exhibit urgency, accountability, and operational discipline.
• Collaborate with the BOM and area leadership to identify operational deficiencies and implement effective solutions.
• Ensure continuity of operations during leadership transitions or staffing shortages.
• Perform other duties as assigned.
• Maintain a fully staffed and trained bakery operating at high standards.
• Foster a strong culture of accountability and consistency.
• Serve as a dependable operational leader during any coverage scenarios.
• Demonstrate readiness for advancement to a BOM role.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable in fast-paced, high-volume settings.
• Capability to perform all bakery roles during peak business hours.
• Excellent communication and problem-solving abilities.
