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Assistant Bakery Operations Manager

Insomnia CookiesBronx, NY (Fordham U)
On-site Full-time $20/hr - $23/hr

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Experience Level

Experience

Qualifications

• Minimum of 1 year leadership experience in restaurant, retail, or hospitality operations.• Strong operational discipline and meticulous attention to detail.• Proven ability to coach and develop hourly team members.• Comfortable working in fast-paced, high-volume environments.• Capable of performing all bakery roles during peak business periods.• Excellent communication and problem-solving skills.

About the job

The Assistant Bakery Operations Manager (ABOM) is a pivotal role aimed at nurturing future Bakery Operations Managers. In this capacity, ABOMs will closely operate at a near-BOM level, demonstrating urgency, precision, and accountability in bakery operations while honing their leadership capabilities to independently manage a bakery.

This position intricately combines operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs serve as a vital extension of the BOM and must be prepared to assume complete bakery ownership when required.

KEY RESPONSIBILITIES:

Operational Execution:
• Manage all core bakery operations, including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Uphold stringent standards for product quality, cleanliness, food safety, and guest experience.
• Support ordering processes, ensure inventory accuracy, and manage shrink control.
• Assist in schedule creation and labor execution to fulfill operational objectives.

Talent & Team Development:
• Facilitate recruiting, interviewing, onboarding, and training of new team members.
• Provide consistent coaching and real-time performance feedback.
• Hold team members accountable to established standards while promoting a culture of growth.
• Ensure onboarding and training programs are executed in line with company standards.

Leadership & Ownership:
• Independently manage bakery operations in the absence of the BOM.
• Exhibit urgency, accountability, and operational discipline.
• Collaborate with BOM and Area leadership to identify operational gaps and propose solutions.
• Ensure operational continuity during leadership transitions or staffing shortages.
• Perform other duties as assigned.

WHAT SUCCESS LOOKS LIKE:
• Ability to independently perform all BOM-level administrative and operational tasks.
• Fully staffed, trained bakery operating at high standards.
• A robust culture of accountability and consistency.
• Acts as a dependable operational leader in various coverage scenarios.
• Demonstrates clear readiness for upward mobility to a BOM role.

QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and meticulous attention to detail.
• Proven ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capable of performing all bakery roles during peak business periods.
• Excellent communication and problem-solving skills.

SWEET POSITION PERKS:
• Competitive pay with bonus eligibility: $20.00 - $23.00/hr.
• Medical, dental, and other benefits.

About Insomnia Cookies

Join Insomnia Cookies, a beloved brand known for its warm, delicious cookies and commitment to customer satisfaction. We pride ourselves on creating a supportive and dynamic work environment that fosters growth and innovation.

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