Assistant Manager, Solutions

Teleport CareersJakarta, Jakarta, Indonesia

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Experience: 4–5+ years in logistics, supply chain, or a related field, with practical experience in managing logistics solutions or product launches. Industry Knowledge: Preferred experience in e-commerce, retail logistics, or third-party logistics (3PL). Education: Bachelor’s degree in a relevant field.

About the job

The Assistant Manager, Solutions plays a pivotal role in spearheading the creation, execution, and rollout of tailored logistics solutions designed specifically for e-commerce platforms and retail businesses. This position demands close collaboration with various departments, including Operations, Finance, Commercial, Technology, and Network Planning, to ensure the successful delivery of scalable, customer-focused logistics products that enhance both commercial performance and operational efficiency.

The ideal candidate will be a strategic thinker and adept problem solver with a robust background in logistics, skilled in managing complex solutions while aligning diverse stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

Craft and deploy customized logistics solutions encompassing ground and air transportation, customs processes, and supply chain optimization.
Oversee the complete solution lifecycle, from initial requirement gathering through to deployment and subsequent support.
Ensure that solutions align with customer expectations, operational capabilities, and financial objectives.

2. Stakeholder Collaboration

Coordinate closely with Operations, Finance, Technology, and Network Planning teams to develop efficient and scalable logistics procedures.
Engage with the Commercial team to comprehend client requirements and translate them into actionable solutions.
Facilitate effective communication and collaboration across departments to ensure alignment and successful implementation of solutions.

3. Performance Monitoring & Continuous Improvement

Utilize qualitative insights and quantitative data to inform solution decisions.
Collect stakeholder feedback to pinpoint areas for improvement.
Lead structured discussions for problem-solving to foster clarity, decision-making, and accountability.
Champion ongoing improvement initiatives to elevate outcomes and customer satisfaction.
Track progress, identify potential risks, and implement corrective measures.

4. Team Collaboration & Leadership

Work in tandem with the Regional Solutions team to ensure local operations align with regional strategies, frameworks, and priorities.
Encourage a culture of innovation, teamwork, and excellence.
Mentor and guide team members involved in solution development.
Contribute to the establishment of best practices and standard operating procedures.

About Teleport Careers

Teleport Careers is committed to delivering innovative logistics solutions tailored for the dynamic e-commerce and retail sectors. Our mission focuses on enhancing operational efficiency and customer satisfaction through strategic collaboration and cutting-edge technology.

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