Assistant Manager

TOCA SocialPuteaux, Île-de-France, France

On-site Full-time

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Experience Level

Manager

Qualifications

Key Responsibilities:Ensure smooth operations and a seamless customer experienceGuide teams according to TOCA Social standards and ensure service readinessSupport management and teams with a hands-on approachTrain, coach, and assist teams dailyProvide constructive feedback and escalate issues as neededOversee onboarding and training for new hiresParticipate in events (TOCA Talent, VIP, etc.)

About the job

Role overview

The Assistant Manager position at TOCA Social in Puteaux, Île-de-France, works closely with the Hospitality Manager. This role supports daily operations and helps deliver memorable guest experiences. It is designed for those interested in developing leadership skills while working hands-on in a hospitality setting.

What you will do

Coordinate and oversee different parts of the customer experience
Support team members and assist across departments as needed
Maintain service quality and foster a positive atmosphere
Help build a collaborative and supportive team culture

Requirements

Team-oriented, reliable, and punctual
Motivated to learn and grow within hospitality and restaurants
Comfortable in energetic and sometimes high-pressure situations
Positive attitude, attention to detail, and commitment to quality
Available for evening, weekend, and holiday shifts
Flexible and willing to support the team wherever needed
Genuine sense of service and enthusiasm for creating great guest experiences

Development and training

TOCA Social offers a structured training program and regular check-ins to support team growth. Development is encouraged so team members can build expertise in their roles.

About TOCA Social

TOCA Social stands at the forefront of the dining and entertainment industry by offering an innovative football-centered experience. With successful venues in major cities, we are actively expanding our unique concept worldwide.

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