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Associate, Customer Solutions

OppLoansRemote
Remote Full-time

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Qualifications

The ideal candidate will possess strong communication skills, a customer-centric attitude, and a willingness to learn. Previous experience in customer service or a related field is preferred but not required. A passion for helping others and the ability to handle inquiries efficiently are essential for success in this role.

About the job

OppLoans is looking for an Associate to join the Customer Solutions team. This fully remote position focuses on supporting customers and ensuring their needs are handled with care and professionalism. The role involves frequent communication with clients using a variety of channels.

What you will do

  • Respond to customer inquiries and requests by providing clear and helpful information
  • Offer solutions that enhance the customer experience with OppLoans services
  • Maintain a professional and empathetic tone in every interaction
  • Communicate with clients via phone, email, or chat as needed

Remote work

This role is fully remote. All work can be performed from any location.

About OppLoans

OppLoans is a leading online lender focused on providing accessible financial solutions to underserved consumers. Our mission is to empower our customers with the tools they need to achieve financial stability. Join us in making a difference in the lives of our clients!

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