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Experience Level
Manager
Qualifications
Proven experience in a managerial role. Strong leadership and interpersonal skills. Ability to motivate and develop team members. Excellent communication and organizational abilities.
About the job
Join Sutherland as an Associate Manager - Team Manager, where you will lead a dynamic team to drive performance and deliver exceptional service. In this role, you will be responsible for overseeing daily operations, ensuring team objectives are met, and enhancing customer satisfaction. Your leadership will play a crucial role in fostering a collaborative and high-performing environment.
About Sutherland
Sutherland is a global leader in process transformation, dedicated to improving customer experiences through innovative solutions. With a commitment to excellence and a passion for service, we empower our teams to succeed and thrive in a dynamic work environment.
As the Team Lead for Anteriors at Dandy, you will play a pivotal role in guiding our team towards excellence in the design and implementation of our innovative products. Your leadership will inspire a collaborative environment where creativity meets functionality, ensuring our clients receive top-notch solutions that elevate their spaces.
Join our dynamic team at hellokindred as an SEO Team Lead, where you will play a pivotal role in shaping our digital strategy and driving organic growth. As the SEO Team Lead, you will spearhead innovative SEO initiatives, manage a talented team, and collaborate with cross-functional partners to enhance our online presence.
Join Sutherland as an Associate Manager - Team Manager, where you will lead a dynamic team to drive performance and deliver exceptional service. In this role, you will be responsible for overseeing daily operations, ensuring team objectives are met, and enhancing customer satisfaction. Your leadership will play a crucial role in fostering a collaborative and high-performing environment.
About the Role Lesaffre, a global company specializing in yeast and fermentation, is hiring a Customer Lead based in Johannesburg. This position focuses on building strong relationships with clients and driving customer engagement efforts. Main Responsibilities Lead customer engagement activities to support satisfaction and loyalty Work closely with teams across departments to improve supply chain processes Help deliver consistent, high-quality service to clients Location This role is based in Johannesburg.
Join Sutherland as a Lead Trainer, where your expertise will guide and inspire teams through effective training programs. In this pivotal role, you will not only develop training content but also deliver engaging sessions that empower our employees to excel in their roles. Your leadership will shape the learning experience, ensuring our trainers are equipped with the skills they need to foster a culture of continuous improvement.
hellokindred is seeking an Engineering Lead based in Johannesburg. This position guides engineering projects and supports a team of engineers. The main focus is on delivering reliable technical solutions while fostering teamwork and maintaining high standards. Role overview The Engineering Lead oversees projects from initial planning through to delivery. The role involves working closely with engineers to ensure strong outcomes and a collaborative approach. Setting and upholding quality standards is a key part of this position. What you will do Lead engineering projects from planning to completion Mentor and support team members Encourage collaboration and share knowledge within the team Help define and maintain quality standards for all projects
We are thrilled to announce an exceptional opportunity for a skilled and seasoned quantitative software developer to join our Consulting team in Johannesburg. We are in search of a proactive and innovative professional to contribute to our dynamic global software development projects. The ideal candidate will possess a robust quantitative background alongside extensive experience in software development.Key Responsibilities:Developing quantitative engines and algorithms that form the foundation of our software applicationsIdentifying and implementing enhancements for existing applicationsContributing to the creation of new quantitative applications and algorithms that deliver market valueWriting and executing efficient codeCreating training materials for software applicationsCollaborating closely with fellow developers, UX designers, and business and systems analysts
Join Deloitte as a Salesforce Technical Lead - Manager, where you will leverage your extensive Salesforce expertise to drive innovative solutions for our clients. In this pivotal role, you will lead a team of talented Salesforce professionals, overseeing the design and implementation of robust Salesforce applications that enhance business processes and improve customer engagement.Your leadership will be crucial in guiding strategic initiatives, mentoring team members, and ensuring that our Salesforce solutions align with client objectives. If you are passionate about technology and looking to make an impact in a collaborative environment, we encourage you to apply!
Sales Training Lead — M-KOPA JohannesburgImagine the most impactful training session you've ever attended or conducted. The moment when understanding dawned on someone who had been grappling with a concept. Or when a new sales agent fully grasped not just the 'how' but also the 'why' behind their actions. These transformative moments are not mere happenstance; they arise from meticulous preparation, perceptive engagement, and a genuine commitment to fostering improvement.If your approach to training resonates with this philosophy, M-KOPA is eager to connect with you.We are seeking a Sales Training Lead based in Johannesburg to spearhead training initiatives across various locations in Gauteng. This role is crucial in equipping both new and current sales agents, as well as cluster leaders, with essential product knowledge, effective sales techniques, and the confidence to excel. What M-KOPA is AchievingM-KOPA has positively impacted over 7 million customers across Africa, unlocking more than $2 billion in credit. Remarkably, 55% of those served are accessing formal financial services for the first time, with 86% reporting a significant enhancement in their quality of life. As we aim for 10 million customers, South Africa, particularly Gauteng, plays a pivotal role in this expansion.Every agent representing M-KOPA is a key player in guiding customers through one of the most crucial financial decisions of their lives. The caliber of training these agents receive is directly linked to the quality of their interactions with customers. This role is essential in establishing that standard.Day-to-Day ResponsibilitiesYou will be actively engaged, traveling throughout Gauteng to conduct training sessions, ensuring agents are well-prepared to meet customer needs and deliver exceptional service.
Who is Quantium?Quantium is a global leader in data science and artificial intelligence, established in Australia in 2002. With a diverse team of over 1,200 professionals across 14 locations, we offer a unique combination of product and consulting services to enable businesses to extract value from data and analytics. We collaborate with some of the world's largest corporations to create a more intelligent future.Our Financial Services division partners with leading financial institutions to achieve transformative results through advanced analytics and AI solutions. In South Africa, we are at the forefront of banking innovation, delivering impactful solutions that assist our clients in navigating complex challenges and seizing new market opportunities.We are thrilled to announce an opportunity for a Lead Analyst to join our Johannesburg team. This pivotal role involves leading the development and execution of innovative analytical strategies, empowering clients to embrace digital transformation and utilize AI for enhanced business value.How will you make an impact?Drive Analytical Excellence: Spearhead analytical delivery for banking clients, ensuring the provision of high-quality solutions that tackle intricate data challenges and yield measurable business results.Lead and Mentor: Oversee and guide a team of analysts, enhancing their technical skills and promoting professional growth through mentoring and knowledge sharing.Strategic Stakeholder Management: Cultivate strong relationships at all levels within client organizations, from SMEs to executives, ensuring alignment between technical solutions and business goals.Technical Leadership: Utilize tools and platforms to deliver sophisticated data processing, dashboard development, and advanced analytics tailored to banking sector requirements.
Join Sutherland as a Lead Quality Assurance Engineer and take the lead in ensuring the highest quality of our software products. In this pivotal role, you will oversee testing processes, mentor junior QA engineers, and collaborate closely with development teams to enhance our product quality.
Full-time|On-site|Johannesburg, Gauteng, South Africa
Optasia is an innovative, fully-integrated B2B2X financial technology platform that specializes in scoring, financial decision-making, disbursement, and collection. Our advanced AI platform enhances financial inclusion, facilitates responsible financing decisions, and drives exceptional business models while ensuring a superior customer experience. With a presence in 39 countries and supported by seven regional offices, we are committed to transforming financial services.The Data Intelligence Lead will spearhead our regional analytics efforts, focusing on commercial impact and strategic decision-making. This role demands a high level of expertise in data analysis, market evaluation, and opportunity identification, along with the capability to initiate and execute innovative data strategies. The ideal candidate will be a proactive leader adept at constructing and managing regional data lakes to bolster business intelligence.Key Responsibilities:Analyze regional business data to uncover trends, opportunities, and areas ripe for commercial enhancement.Conduct comprehensive market analyses to evaluate regional performance and competitive positioning.Collaborate with telecom and banking teams to fine-tune loan product strategies and optimize business outcomes.Develop and uphold dashboards and reports to track key performance indicators (KPIs) for the region.Proactively identify, gather, and integrate new data sets to fortify analytics capabilities and business intelligence.Present actionable insights and strategic recommendations to senior management to aid decision-making.Ensure data quality, integrity, and security throughout all analytics processes.Remain informed on industry trends, emerging technologies, and best practices in fintech analytics.Exhibit a fast-adopting, initiative-driven approach to new tools, methodologies, and business challenges.Analyze and synthesize internal performance data (customer behavior, product usage, revenue, repayment, churn, campaigns) alongside external partner data from Mobile Network Operators (MNOs) and other ecosystem partners to identify trends, gaps, and opportunities for revenue growth.Generate actionable business insights and recommendations across critical areas, including customer communication strategies, product enhancements, user experience improvements, pricing optimization, and customer journey management.Work closely with Commercial, Marketing, and Product teams to understand customer pain points, market feedback, and business inquiries, translating them into clear analytical problem statements and requirements for the Business Intelligence and Data teams.Collaborate with BI teams to enhance and optimize complex analyses through data exploration and innovative analytical methods, ensuring insights translate into increased business value.
Join wppmedia as the eCommerce Team Lead in Johannesburg, South Africa, where your analytical expertise will drive our online product management strategies. You'll be responsible for the comprehensive web process, maximizing sales, customer acquisition, and retention through effective product assortment strategies. Your role will involve collaborating closely with regional and global marketing teams to enhance our digital sales through social media and targeted advertising campaigns. You'll also oversee regular reporting on digital performance and customer experience metrics, identifying opportunities for site optimization and sales growth. Your leadership will guide the execution of strategic A/B tests, and you will work alongside creative teams to ensure impactful campaign materials are developed. We value continuous learning, and you will be encouraged to maintain your professional knowledge through workshops and networking opportunities.
As the Lead of Service Delivery Management in Workforce Management, you will play a pivotal role in overseeing our operational strategies, ensuring efficiency and excellence in service delivery. Your leadership will guide our teams to enhance productivity, drive performance improvements, and achieve client satisfaction.
Join Our Team as a Social Media Lead!At WPP Media, we are seeking a dynamic and experienced Social Media Lead to guide a team of skilled Social Specialists. You will have the opportunity to work with some of the most prominent brands in South Africa, ensuring excellence and quality in our social media strategies.Key Responsibilities:Lead and mentor a talented team of Social Specialists.Collaborate with digital strategic planners to formulate comprehensive social strategies.Conduct in-depth research using various social tools to establish effective paid and targeting strategies.Gain a deep understanding of clients’ overall digital strategies and the integral role of social media within the media mix.Prepare and present strategic insights and research findings to clients and internal stakeholders.Utilize Google Analytics to analyze data trends, set up website tagging, and interpret these insights into actionable strategies.Provide digital audit information as needed and assist with competitive analysis.Work closely with Agency Delivery Managers to meet agency satisfaction and KPIs while maintaining strong relationships.Qualifications:5-8 years of extensive experience in social media management.2+ years of management experience is advantageous.Strong client-facing skills and a proven track record with blue-chip client accounts.Certified on social media platforms and actively promotes team certification.Experience managing large budgets and e-commerce/cost-per-acquisition strategies.Self-motivated, highly organized, and detail-oriented.
Role overview Speechify seeks a Tech Lead to guide both the web core product and the Chrome extension. This position is based in Johannesburg, South Africa, and centers on overseeing technical direction and hands-on leadership for these products. What you will do Set and guide the technical direction for the web core product and Chrome extension. Collaborate with cross-functional teams to influence product strategy and execution. Oversee project delivery, focusing on maintaining a high standard for user experience. Apply technical expertise to important decisions and drive product improvements. Location This role is based in Johannesburg, South Africa.
Role overview Speechify is looking for a Tech Lead to join the Android Core Product team in Johannesburg, South Africa. This position shapes the direction of Speechify’s Android technology and plays a key part in designing, building, and releasing Android applications that enhance user experience and engagement. Collaboration with teams across the company is central to this role. What you will do Guide technical decisions and set direction for the Android Core Product team Mentor junior developers and support their professional growth Work with cross-functional partners to deliver reliable, high-quality Android apps Promote best practices throughout the development process Help the team prioritize performance, scalability, and security in every release Leadership impact This role requires strong technical leadership. The Tech Lead steers the team toward its goals, upholds high standards, and fosters a collaborative environment where quality and innovation are central.
Join hellokindred as a Web Publishing Lead, where you will play a pivotal role in shaping our online presence. Your expertise in web publishing will help us deliver engaging content and drive user interaction on our platforms.
Nagarro seeks a Lead Java Solution Architect based in Johannesburg, South Africa. The position centers on designing software solutions and supporting engineering teams to deliver reliable results. Deep experience in Java architecture and solution design is essential. Key responsibilities Design and develop software solutions using Java technologies Guide engineering teams throughout project delivery Mentor junior engineers and help them grow technically Use architectural knowledge to keep projects on track Requirements Extensive background in Java architecture and solution design Experience leading engineering teams
Quantium, established in Australia in 2002, brings together over 1,200 data science and artificial intelligence professionals across 14 global offices. The company develops products and consults with organizations to help them extract actionable insights from data, working with major corporations to advance data-driven decision-making. Quantium Health, a partnership between Quantium and Discovery Health, focuses on applying data science to the healthcare sector. The team collaborates with health insurers, hospitals, pharmaceutical companies, MedTech firms, and retail pharmacies. Quantium Health also works with Anthropic to encourage responsible AI adoption in healthcare and life sciences. Projects delivered by Quantium Health include real-world hypertension studies, government partnerships to improve COVID-19 vaccine distribution, and the development of the Vitality AI platform. This platform uses machine learning to offer personalized healthcare recommendations. Role overview The Lead Data Scientist in Healthcare, based in Johannesburg, plays a key part in driving analytical excellence and strategic innovation within Quantium Health’s initiatives. This role focuses on designing and executing advanced AI strategies to support clients undergoing digital transformation. What you will do Collaborate closely with healthcare organizations to develop AI-driven solutions for complex industry challenges Ensure all solutions comply with relevant regulatory requirements Guide the implementation of advanced analytics and machine learning approaches
