Associate Technical Account Manager at ClickUp | Philippines

ClickUpPhilippines

Remote Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess:Strong communication and interpersonal skills, with a customer-centric mindset. Ability to work collaboratively in a fast-paced environment. Familiarity with project management tools and methodologies. A passion for technology and a desire to learn and grow in the field of AI.

About the job

About ClickUp

ClickUp builds an all-in-one workspace designed to simplify how teams work. Our platform brings together tasks, documents, chat, calendar, and enterprise search, all supported by context-aware AI. The goal: help teams work together, save time, and boost productivity. At ClickUp, team members learn and innovate with AI, shaping both our product and the way people work.

Role Overview: Associate Technical Account Manager

The Associate Technical Account Manager (TAM) focuses on customer success, guiding new clients through onboarding and adoption, and helping them see value in ClickUp’s platform. This role works closely with Sales and Support to ensure a smooth customer journey and long-term satisfaction.

Main Responsibilities

New Customer Onboarding
- Facilitate straightforward onboarding and implementation for new ClickUp users.
- Guide customers through initial setup and enablement, sharing best practices along the way.
Account Health Management
- Monitor seat usage, adoption trends, and engagement among key stakeholders.
- Create and deliver adoption plans and account reviews to keep accounts healthy.
- Spot risks early, develop recovery plans with the account team, and escalate complex issues when needed.
- Provide ongoing enablement so customers continue to grow with the platform.
Workflow Mapping
- Run templatized Intake → Execution → Reporting cycles for important workflows.
- Lead discovery sessions to compare current processes with future goals.
AI Enablement & Agent Deployment
- Encourage adoption of ClickUp AI and help set up simple Agents tailored to customer needs.
- Deliver training on AI features and automation best practices.
Customer Success & Expansion
- Serve as a partner to small, sales-assisted accounts, connecting product adoption to business value.
- Identify upsell opportunities using templated playbooks and proactive outreach.

Location

This position is based in the Philippines.

About ClickUp

ClickUp is a pioneer in the tech industry, focused on creating innovative solutions that enhance productivity and collaboration in the workplace. Our cutting-edge AI workspace integrates various functions into one platform, thus transforming how teams work together. We're dedicated to pushing boundaries and redefining what’s possible.

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Dynamic Executive Assistant at ClickUp | Philippines

ClickUp

Full-time|On-site|Philippines

At ClickUp, we’re not just developing software; we’re designing the future of work! In an era dominated by work fragmentation, we envisioned a better approach. That’s why we pioneered the first genuinely integrated AI workspace, combining tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI. This empowers millions of tea…

Feb 20, 2026

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Technical Account Manager at ClickUp | Philippines

ClickUp

Full-time|On-site|Philippines

At ClickUp, we’re not merely developing software; we’re shaping the future of work! Amidst a landscape inundated by work sprawl, we envisioned a better solution. That’s why we crafted the first genuinely unified AI workspace, integrating tasks, documents, chat, calendar, and enterprise search, all enhanced by context-driven AI, empowering millions of teams to dismantle silos, reclaim their time, and achieve unprecedented productivity. At ClickUp, you’ll have the chance to explore, utilize, and innovate with AI in ways that will not only transform our product but also redefine the future of work itself. Join us in being part of a bold, innovative team that’s pushing boundaries! We are in search of a Technical Account Manager (TAM) to act as a trusted partner and problem-solver for our customers, combining robust relationship management with a deepening expertise in ClickUp’s platform and functionalities. This role exists at the nexus of customer success, solution strategy, and technical enablement, contributing significantly to long-term growth, adoption, and quantifiable business results.As a TAM at this level, you will manage a designated book of business and oversee daily operations for your accounts, while collaborating closely with senior TAMs and cross-functional teams on complex initiatives. You will employ established frameworks, playbooks, and templates to facilitate onboarding and adoption, monitor account health, and ensure stakeholders continuously derive value throughout their lifecycle.Technical Account Managers (TAMs) are tasked with delivering measurable value and driving significant business outcomes across their customer portfolio by concentrating on:Customer Enablement & Onboarding: Assisting customers through onboarding and implementation for assigned accounts, adhering to established discovery frameworks and implementation plans.Account Health & Engagement: Tracking adoption and account health within your portfolio, executing standard plays to enhance engagement, and escalating risks as necessary.Process Optimization & Solution Design: Partnering with customers to comprehend key workflows and configure ClickUp solutions using best practices, templates, and insights from senior TAMs.Innovation Adoption & Workflow Automation: Leading customers in the adoption of relevant features, including AI and automation, primarily through the implementation of standard patterns and documented workflows to enhance efficiency and outcomes.Qualifications:

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Customer Success Manager at ClickUp | Philippines

ClickUp

Full-time|On-site|Philippines

At ClickUp, we’re not just developing software; we’re designing the future of work! In a landscape inundated with work sprawl, we discovered a superior path. That’s the reason we developed the first truly integrated AI workspace, merging tasks, documents, chat, calendar, and enterprise search, all empowered by context-driven AI. This innovation enables millions of teams to escape silos, reclaim their time, and achieve unprecedented productivity levels. Join us at ClickUp to learn, utilize, and innovate with AI in ways that will influence not only our product but the future of work itself. Become part of an audacious, forward-thinking team that is reshaping the limits of possibility! ClickUp is on the lookout for a versatile and enthusiastic Customer Success Manager to enhance our team. This crucial role is centered on elevating customer satisfaction and loyalty by cultivating strategic relationships and providing exceptional service to both small to mid-market clients and dedicated accounts. The ideal candidate will thrive in a start-up atmosphere, embody ClickUp's core values, and possess a proven history of success in customer relations within a SaaS context.Key Responsibilities:Strategic Customer Engagement:Formulate and oversee engagement strategies for a varied client portfolio using both scaled and personalized approaches.Conduct comprehensive discovery sessions to comprehend customer requirements and propose actionable strategies for success.Establish trusted relationships with key stakeholders, identifying and nurturing client advocates to promote product adoption and advocacy.Technical Adoption and Expertise:Collect, analyze, and translate functional and technical requirements into customized ClickUp solutions.Act as a product expert, guiding customers on how to utilize ClickUp’s features to enhance workflows and address complex business challenges.Data-Driven Insights:Analyze customer product usage data and distill it into actionable recommendations.Perform ROI analysis to illustrate the tangible benefits of ClickUp solutions.Driving Engagement & Adoption:Proactively interact with customers to assess progress, address challenges, and reveal new avenues for success.Design and implement customer training sessions and workshops to maximize product utilization.

Jan 14, 2025

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Executive Assistant Specializing in ClickUp, Automation & AI

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About the CompanyWe are collaborating with a dynamic Danish design brand based in Copenhagen, which is revolutionizing the modern furniture landscape. Renowned for iconic and functional items such as the popular TEDDY sofa, this company marries Scandinavian design aesthetics with top-tier craftsmanship, leveraging a digital-first strategy to connect with customers across Europe and beyond. With a dedicated emphasis on e-commerce, social media engagement, and community building, this brand is not just about furniture; it’s about redefining how people experience their living spaces.About the RoleWe are on the lookout for a meticulously organized, tech-savvy Executive Assistant to provide support to a rapidly evolving CEO located in Copenhagen.This role transcends a conventional administrative EA position.You will serve as a vital operational partner, spearheading automation projects — clarifying workflows, optimizing ClickUp systems, and implementing innovative automation and AI tools that enhance productivity across the company.As the first EA hire for the CEO, you will play a crucial role in establishing how systems, communication, and execution evolve within the organization. Flexibility, ownership, and adaptability are paramount.Key ResponsibilitiesExecutive Support Manage CEO’s calendar, scheduling, inbox prioritization, and follow-ups. Structure meetings with detailed agendas, notes, and action tracking. Proactively eliminate bottlenecks and streamline operations. Facilitate communication between internal and external stakeholders.ClickUp & Systems Management Own and refine the ClickUp workspace structure. Develop and maintain workflows, dashboards, automations, and SOPs. Ensure tasks, deadlines, and priorities are clearly defined. Enhance operational transparency and team cohesion.Automation & AI Recognize repetitive processes and implement efficient automation solutions. Integrate AI tools (e.g., ChatGPT, Claude) to boost productivity. Explore and assist with OpenClaw setup (curiosity is essential; experience is a bonus). Continuously recommend enhancements to systems and workflows.Operational Optimization Design lightweight systems that support scalable execution. Document processes and establish repeatable frameworks. Transform ideas into actionable plans.QualificationsIdeal Candidate ProfileYou are: Highly organized and systems-oriented. Proficient in ClickUp (or comparable project management tools). Comfortable creating automations with tools like Zapier or Make. AI-native and enthusiastic about emerging technologies.

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Associate Technical Account Manager at ClickUp | Philippines

ClickUp

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About ClickUp ClickUp builds an all-in-one workspace designed to simplify how teams work. Our platform brings together tasks, documents, chat, calendar, and enterprise search, all supported by context-aware AI. The goal: help teams work together, save time, and boost productivity. At ClickUp, team members learn and innovate with AI, shaping both our product and the way people work. Role Overview: Associate Technical Account Manager The Associate Technical Account Manager (TAM) focuses on customer success, guiding new clients through onboarding and adoption, and helping them see value in ClickUp’s platform. This role works closely with Sales and Support to ensure a smooth customer journey and long-term satisfaction. Main Responsibilities New Customer Onboarding Facilitate straightforward onboarding and implementation for new ClickUp users. Guide customers through initial setup and enablement, sharing best practices along the way. Account Health Management Monitor seat usage, adoption trends, and engagement among key stakeholders. Create and deliver adoption plans and account reviews to keep accounts healthy. Spot risks early, develop recovery plans with the account team, and escalate complex issues when needed. Provide ongoing enablement so customers continue to grow with the platform. Workflow Mapping Run templatized Intake → Execution → Reporting cycles for important workflows. Lead discovery sessions to compare current processes with future goals. AI Enablement & Agent Deployment Encourage adoption of ClickUp AI and help set up simple Agents tailored to customer needs. Deliver training on AI features and automation best practices. Customer Success & Expansion Serve as a partner to small, sales-assisted accounts, connecting product adoption to business value. Identify upsell opportunities using templated playbooks and proactive outreach. Location This position is based in the Philippines.

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