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Automation & AI Operations Engineer (m/w/d)

ecozaMünchen, Bayern, Deutschland
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for a talented engineer with a passion for automation and AI. Your qualifications should include:Proven experience in automation and AI technologies. Strong understanding of API integrations and data management. Ability to work collaboratively in a fast-paced environment. Experience with eCommerce platforms is a plus.

About the job

Imagine this …

It’s Wednesday. You have just deployed a new workflow that enables our Customer Success Team to automatically identify the most impactful strategies for our clients and generate specific marketing playbooks. Yesterday, you launched the Churn Early Warning System – a dashboard that computes Customer Health Scores based on WhatsApp activities, login data, and KPI trends. Tomorrow, you will build the automated onboarding flow that directly inputs customer data from the new customer forms into Supabase, Airtable, and our CRM.

You are not the type of person who creates slide decks. You are the architect of systems that enhance over 550 eCommerce brands – boosting the productivity of the ECOZA team tenfold.

Why Choose ECOZA?

We are not an agency. We are one of the fastest-growing eCommerce growth consulting firms in Germany. We develop in-house teams, systems, and operational structures that empower D2C brands to become permanently independent, leveraging benchmarks from over 550 active eCommerce brands.

We believe: Education is the strongest lever for freedom. Data beats opinion. Ownership beats excuses. And systems beat chaos.

We are on the brink of an exciting chapter: The launch of ECOZA Intelligence – an integrated D2C eCommerce Operating System that connects accounts, utilizes benchmarks from 550+ brands, and delivers data-driven playbooks. You will build the technical infrastructure that makes this possible.

Your Role – ECOZA Intelligence

ECOZA Intelligence is our flagship product project: An integrated D2C eCommerce Operating System that connects accounts (Shopify, Meta, Google, Klaviyo, Klar), leverages benchmarks from 550+ brands, and delivers data-driven actions and assets. You will be responsible for building the technical layer that enables this:


Data Infrastructure & Integrations:

  • Setting up and maintaining Supabase databases per brand – capturing brand-specific data streams from WhatsApp, 1:1 calls, kick-off calls, and onboarding forms.

  • Building API and MCP integrations: Klar (KPIs), Meta Ads, Google Ads, Klaviyo, Shopify – ensuring automated data flow into ECOZA Intelligence.

  • Ensuring data quality: Clean input is a prerequisite – you will build validations, checks, and structures to prevent "Shit In, Shit Out".

  • Onboarding automation: Developing automated onboarding processes for new customers.

About ecoza

ECOZA is a dynamic eCommerce growth consulting firm based in Munich, Germany. Our mission is to empower D2C brands by building robust systems and operational structures that promote independence and leverage data for strategic decision-making. Join us in shaping the future of eCommerce!

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