Back Office Specialist

PlataMexico

On-site Full-time

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Experience Level

Entry Level

Qualifications

Job Profile:Analytical thinkingOrganization skillsAttention to detailTolerance and patienceDeadline-oriented focus

About the job

Plata is a pioneering technology and digital financial services company aiming to become the primary financial relationship for Mexican consumers, enriching their financial lives through inclusion, simplicity, convenience, trust, and security.

Plata was established in 2022 by executives who have created some of the world’s most innovative and successful digital banking ventures.

Plata is a high-tech financial platform that is transforming the way Mexicans interact with money.

Our mission is to simplify the financial experience, making it more accessible, user-friendly, and reliable for everyone.

Position Objective

Provide comprehensive support to the collections area through the generation of reports, analysis of operational data, and administrative support, aimed at enhancing visibility of key indicators, facilitating decision-making, and ensuring the team meets its targets.

Responsibilities:

Prepare daily, weekly, and monthly reports on operational performance and collection KPIs.
Maintain and control internal databases.
Assist in managing attendance, incidents, and productivity per agent.
Consolidate information for executive presentations and internal committees.
Automate recurring administrative tasks.
Participate in internal audits or operational reviews as required.

About Plata

Plata is a forward-thinking technology and digital financial services company committed to revolutionizing the financial landscape for Mexican consumers. With a mission to enhance financial accessibility and reliability, Plata stands out as a leader in the digital banking sector.

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