About the job
We are seeking a detail-oriented and proactive Billing Assistant for a 9-month fixed-term position. This role is pivotal in managing a range of billing operations for various offices within the Europe Region. Your primary responsibility will be to oversee the billing process for assigned Partner portfolios, ensuring optimal customer service and timely billing operations.
Key Responsibilities
- Adhere to the firm's policies and internal procedures while effectively managing risks associated with billing operations.
- Execute daily billing tasks, including preparation of proformas, issuing final invoices, recording invoices in Elite, and ensuring the accuracy of sent invoices (such as dates, addresses, purchase orders, and mandatory legal information).
- Assist in resolving client queries related to the billing process.
- Regularly monitor key performance indicators (KPIs) related to the billing process.
- Ensure that inputs from Partners are accurately stored in the system.
- Support day-to-day operations and ad hoc tasks.
- Participate in general projects and initiatives, including billing routines and campaigns.
- Strive for quality standards and pursue service excellence.
- Engage in knowledge sharing and training for interns.
- Build and maintain professional relationships with stakeholders.
- Collaborate with local finance teams.
