DevSavant logoDevSavant logo

Billing Operations Analyst

Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

Key ResponsibilitiesCustomer Billing Support: Respond to customer billing inquiries via email, ensuring timely and professional communication. Case Management: Manage billing issues in the Salesforce case queue, ensuring resolution from start to finish. Subscription Management: Utilize Stripe Billing and Salesforce to accurately review and update subscription details. Audits & Analytics: Conduct audits and analyze subscription data to spot discrepancies and identify improvement opportunities. Collections Support: Assist in updating billing information and coordinating outreach to manage unpaid invoice balances effectively. Cross-Functional Collaboration: Collaborate with Finance, RevOps, and Sales teams to resolve billing issues and implement systemic enhancements. Process Improvement with AI: Identify manual tasks and leverage AI tools to streamline workflows and enhance operational efficiencies. QualificationsTo excel in this role, candidates should have:Experience: 1-2 years in billing, finance operations, revenue operations, or a relevant analytical role within a SaaS or software environment. Skills: Excellent English communication skills (B2+ proficiency, both written and verbal), proficiency in Excel and/or Google Sheets, and familiarity with billing software.

About the job

DevSavant serves as a trusted technology partner, focused on delivering high-quality solutions and measurable results. The company values its team, promoting growth and well-being within a supportive environment.

Role Overview

The Billing Operations Analyst plays a key role in maintaining accurate and efficient billing processes. This position supports financial operations by managing billing inquiries, verifying subscription details, and collaborating with other teams to resolve unpaid invoice issues. The analyst will also use modern tools to streamline and automate workflows.

Location

This position is open to candidates based in LATAM.

About DevSavant

DevSavant is a forward-thinking technology company that is dedicated to delivering innovative and effective solutions. We prioritize the growth and well-being of our team members, fostering an environment that encourages collaboration and success.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.