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Billing Specialist

Sangoma TechnologiesRemote — Metro Manila, Philippines
Remote Full-time

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Experience Level

Experience

Qualifications

Requirements:2-3 years of experience in billing, accounts receivable, or finance. Exceptional attention to detail and strong numerical data management skills. Familiarity with billing software and accounting systems; experience with Great Plains or Sage 300 is advantageous. Excellent communication abilities, with a professional demeanor when interacting with customers and team members. Proactive problem-solving skills and a solution-oriented approach to billing challenges. Proficiency in Microsoft Excel, including data analysis and reporting functions.

About the job

Sangoma Technologies, a premier provider of business communication solutions, is seeking a meticulous and detail-oriented Billing Specialist to become an integral part of our finance team. With over 40 years in the industry, we pride ourselves on our innovative UCaaS solutions and our commitment to delivering exceptional customer satisfaction through precise billing practices. In this role, you will be tasked with ensuring timely and accurate invoicing, effectively managing billing inquiries, and providing support to our clients regarding their billing needs. If you excel in numerical accuracy and have a passion for outstanding customer service, we invite you to apply!

Your Role:

  • Generate and dispatch precise customer invoices promptly, adhering to company guidelines.
  • Oversee billing modifications, credit notes, and account reconciliations as required.
  • Examine accounts for inconsistencies and swiftly address issues to ensure client satisfaction.
  • Manage customer billing queries and offer detailed explanations of charges and billing procedures.
  • Maintain organized records of billing transactions and prepare regular reports for management.
  • Collaborate with sales and customer service teams to collect necessary information for billing accuracy.
  • Contribute to the enhancement of billing processes to improve efficiency and precision.

About Sangoma Technologies

Sangoma Technologies is a leader in business communications, specializing in innovative solutions that enhance customer engagement and operational efficiency. With decades of experience, we are committed to providing exceptional service and support to our clients worldwide.

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