Business Development Associate – Grab Dine Out (Deals & Reservations)

Grab Holdings Inc.Bangkok

On-site Full-time

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Experience Level

Experience

Qualifications

Essential Skills Required1–3 years of demonstrated experience in Sales, Business Development, Account Management, or a related customer-facing role. Experience with food delivery, reservation platforms, or e-commerce companies (particularly with local SMEs) is highly advantageous. Comfortable making 20+ calls daily or visiting 5+ shops in person. Ability to quickly adapt to new software and patiently guide non-tech-savvy business owners in navigating mobile applications.

About the job

Join Our Dynamic Team

Become a part of Grab Thailand's innovative Omni commerce team, a rapidly expanding, entrepreneurial group leading the charge in our "Online-to-Offline" (O2O) ecosystem! We are a robust demand-generation engine for food and beverage merchants, utilizing in-store solutions such as Dine Out Deals and Self Pick-up. With a data-driven and collaborative culture, you'll have the opportunity to create solutions from the ground up and make a significant impact. By connecting digital app engagement with real-world experiences, you will play a crucial role in driving Grab's revenue while empowering local restaurants to thrive, solidifying Grab as Thailand's premier everyday Super App.

Your Role in Our Success

As a key player for Grab Dine Out, you'll not only be selling a service; you will serve as a strategic consultant for local businesses, aiding them in unlocking substantial revenue potential. You will represent Grab's Omni commerce expansion and directly contribute to our mission of establishing a "reservation-first" ecosystem in Thailand. This role requires you to be present at the Grab Office five days a week.

Key Responsibilities

Strategic Sourcing & Pipeline Development

Conduct research to identify suitable merchants within designated focus areas and planned expansion zones that align with a "reservation-first" and "deals" model.

Establish and nurture relationships with mall leasing teams, franchise owners, and community managers to access multiple high-value tenants simultaneously.

Consultative Sales & Reservation Technology Promotion

Present Grab Dine Out as a vital revenue generator, educating partners on how our digital services can optimize demand forecasting and enhance off-peak inventory utilization.
Negotiate competitive commission rates and exclusive Grab Deals (e.g., "20% Off Total Bill") designed to attract user traffic during less busy periods for merchants.

Onboarding & Partner Success Management

Facilitate the onboarding process for new partners, ensuring their digital storefronts are configured correctly, including booking availability, service durations, and voucher terms.
Provide training for merchant staff on how to effectively use the Grab Merchant App to manage daily reservations, adjust real-time availability, and scan customer vouchers.

About Grab Holdings Inc.

About GrabGrab is the leading superapp in Southeast Asia. We support your daily needs, from delivering your favorite meals and managing your finances to providing seamless transportation. At Grab, we believe in purpose-driven work that inspires joy and excellence, harnessing the power of Technology and AI to propel Southeast Asia forward by economically empowering everyone with heart, hunger, honor, and humility.

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