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Business Implementation Specialist

Verdi GroepAmsterdam, Noord-Holland, Nederland
On-site Full-time

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Experience Level

Experience

Qualifications

Preferred qualifications include experience in project management, excellent communication skills, and a strong understanding of operational processes. A background in health care or corporate wellness is advantageous.

About the job

At Verdi Groep, we empower organizations to tackle challenges in corporate health care, absenteeism, vitality, and sustainable employability. A strong initial collaboration with new clients is crucial to our success.

As a Business Implementation Specialist, you will ensure that new clients of Verdi Fit, Verdi Pro, and Verdi Next are implemented thoughtfully and systematically. You will translate contract agreements and proposals into a practical setup of our services, ensuring smooth alignment with operational needs.

Your Role

In this capacity, you will be responsible for onboarding new clients. You will translate commercial agreements into clear workflows, practical arrangements, and a solid collaboration between the client, sales, and operations teams.

You will operate within the frameworks of our developed propositions, with a primary focus on Verdi Fit. While not a sales owner, your role is vital in delivering on our commercial promises to clients.

Your Responsibilities

Client Implementation

  • Translating proposals and contract agreements into the concrete setup of services

  • Creating implementation plans with clear timelines, responsibilities, and communication structures

  • Guiding the implementation process for new clients

  • Establishing working agreements, capacity, and collaboration between the client and internal teams

  • Coordinating data migration and any system integrations

  • Organizing onboarding for involved professionals such as case managers, POB’ers, and company doctors

  • Initiating the first operational meetings between clients and operational teams

Securing and Handover

  • Ensuring that agreements from contracts and proposals are effectively integrated into operations

  • Documenting work agreements, instructions, and handover documentation

  • Facilitating a careful transfer to the designated account manager

Commercial Awareness

  • Identifying additional service opportunities with Verdi Pro or Verdi Next

  • Providing feedback on these opportunities to the sales team for follow-up

Collaboration

You will work at the intersection of commerce and operations, maintaining close contact with various internal teams.

  • Joining the sales phase when necessary for larger or more complex projects to assess feasibility and implementation strategies

  • Collaborating closely with the operational teams of Verdi Fit, Verdi Pro, and Verdi Next

  • Gathering practical insights from implementations to contribute to the enhancement of implementation standards and practices

About Verdi Groep

Verdi Groep is dedicated to supporting organizations in addressing their corporate health challenges, absenteeism, and promoting sustainable employability. We strive to establish strong partnerships with our clients, ensuring their needs are met through effective implementation and ongoing collaboration.

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