About the job
About RocketAMS
RocketAMS is a premier fully remote Amazon eCommerce agency headquartered in Australia, established by former Amazon Australia employees with a remarkable collective sales experience exceeding $100 million. We collaborate with brands throughout the APAC region to foster growth on Amazon by leveraging data-driven strategies and operational excellence. As we rapidly scale, we are eager to build a team of innovative and resourceful operators who are passionate about growing alongside us.
About the Role
We are in search of a proactive Business Operations Analyst who will bridge the gap between strategy and execution. This role involves direct support to the founder, including the creation of pitch decks, contracts, onboarding materials, and operational workflows essential for maintaining a seamless sales engine. This is not merely an administrative position; we seek a candidate who applies critical thinking, builds systems from the ground up, and approaches every output as a reflection of their personal brand.
Your ability to independently navigate challenges is crucial. If a process is lacking, you will be responsible for creating one. If a document template requires enhancement, you will improve it. If an AI tool can streamline a repetitive task, you will implement it and uphold the quality of the outputs.
We prefer candidates who not only follow instructions but understand their purpose and can enhance them.
What You’ll Do
- Pitch Deck Production: Create client-facing pitch decks using standardized Google Slides templates. Customize content for each client, ensuring brand consistency, correct logos, accurate data, and deliver presentation-ready decks without the need for revisions.
- Contract and Agreement Generation: Draft managed service agreements based on negotiated commercial terms. Ensure the accuracy of every clause, dollar figure, and defined term while developing and refining workflows to enhance process efficiency.
- Client Onboarding Materials: Assemble comprehensive onboarding packs for new clients based on established templates, ensuring all materials are complete and accurate before transitioning to Brand Managers.
- Founder and Sales Support: Handle bookings, source quotes, coordinate logistics, and provide overarching support for the sales pipeline, proactively anticipating needs.
- Workflow and Process Design: Develop SOPs, templates, and AI-assisted workflows to systematize recurring tasks, aiming for reduced errors, faster turnaround times, and minimized manual effort.
What You’ll Bring
- Sharp Critical Thinking: Ability to assess tasks, documents, or processes to identify issues, gaps, and areas for enhancement, with a systemic rather than step-by-step mindset.
- Exceptional Attention to Detail: A keen eye for errors that others might overlook, such as typos, formatting inconsistencies, incorrect numbers, and mismatched logos. Your default approach is to verify rather than assume.
- Proficiency in Google Workspace: Comfortable working with Google Docs, Sheets, and Slides to produce high-quality work efficiently.
