About the job
Join our dynamic team in Augsburg as a Call Center Agent (m/w/d) in full-time telephone customer service for energy solutions. Are you a communication expert who enjoys engaging with customers over the phone? If so, let's reach new heights together!
Your Profile
Your strong communication skills shine, making you an enthusiastic and friendly phone contact.
You are available during our service hours from Monday to Friday, 7:00 AM to 7:00 PM.
Basic PC skills are an advantage, especially in our tech-driven environment, and having commercial knowledge is a plus.
Your friendliness, reliability, customer orientation, and positive demeanor are your trademarks, and you embrace change and interact openly with people.
Your Responsibilities
You will assist and advise our existing and new customers on exciting energy projects, bringing smiles to their faces.
Using your charming telephone skills, you will handle service inquiries and elevate customer consultation to a new level.
You will diligently manage customer accounts, ensuring contract and address changes while keeping everything organized.
Your product advice will be customer-centric; you will effortlessly create offers and process orders.
Your Benefits
Receive comprehensive training in all programs and processes to ensure you are perfectly prepared. Our experienced team and mentors will guide you on your journey.
Our office is situated in a prime central location with excellent public transport links.
Enjoy various additional benefits that enhance your life and ease your work, such as childcare subsidies, an employee referral program, regular team events, and more!
