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Care Coordinator - Licensed Social Worker

ConcertoDetroit
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

• Required licenses include: Licensed Physician Assistant, Licensed Nurse Practitioner, Licensed Registered Nurse (RN), Licensed Bachelor Social Worker (LBSW), or Licensed Master Social Worker (LMSW). Limited License Master Social Worker (LLMSW) will also be considered.• A minimum of 1-3 years of experience in a healthcare or customer service role focused on patient care is necessary.• Familiarity with populations similar to Medicare enrollees, including those with medical, long-term services and supports (LTSS), and behavioral needs is essential.• Prior experience in case management and disease management is preferred.

About the job

As a Care Coordinator at Concerto, you will play a pivotal role in enhancing the well-being of our members by delivering tailored care coordination services. Collaborating with a multidisciplinary team, you will facilitate medical, behavioral, and psycho-social care, while also organizing long-term services and supports, health and wellness programs, and other essential resources for our members. Your advocacy for members’ rights will empower them and their families to navigate their healthcare journey with confidence.

This position is based in a professional office environment, utilizing standard office equipment such as computers, telephones, and fax machines. Some travel may be required, depending on patient and enrollment needs.

About Concerto

Mission: At Concerto, we strive to provide exceptional care to the elderly and those with complex health needs, ensuring they receive the support required to alleviate health burdens and foster peace of mind. Overview: Our innovative care model envelops members, their families, and caregivers with holistic services that address their social, emotional, and economic well-being. We deliver personalized care that respects each member's individual, cultural, and social needs, empowering them to make informed choices about their healthcare.

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