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Cashier and Retail Counter Sales Associate

Hayward LumberSan Luis Obispo, California, United States
On-site Full-time $18/hr - $20/hr

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Experience Level

Entry Level

Qualifications

To excel in this role, candidates should possess strong communication skills, a proactive approach to customer service, and the ability to work collaboratively within a team. Experience in retail or customer service is preferred but not mandatory. A willingness to learn and adapt is essential.

About the job

  • Foster positive relationships with customers by delivering exceptional service.
  • Assess customer needs and recommend suitable products and solutions.
  • Assist customers with inquiries related to products and projects.
  • Process payments and ensure they are applied to the correct accounts.
  • Address and resolve customer service issues as they arise.
  • Manage telephone inquiries and enter sales orders into the system.
  • Keep the sales floor organized and ensure products are well-stocked.
  • Follow a product checklist for customer jobs and promote additional sales.
  • Engage in continuous learning of sales techniques and product knowledge through training programs, particularly in residential, rural, industrial, and commercial construction.

About Hayward Lumber

Hayward Lumber has been a trusted name in the construction supply industry for over 100 years, dedicated to providing innovative solutions and exceptional service to builders. Our commitment to our employees and clients alike has established us as a leader in the field.

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