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Chief of Staff to the Chief Experience Officer

EliseAINew York City
On-site Full-time

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Experience Level

Entry Level

Qualifications

To thrive in this role, you should have:A strong background in customer operations, product management, or a related field. Proven experience in problem-solving, project management, and cross-functional collaboration. Exceptional communication and interpersonal skills. A proactive and entrepreneurial mindset with a passion for driving change. Technical proficiency to navigate complex systems and processes.

About the job

About EliseAI

At EliseAI, we are dedicated to revolutionizing critical sectors such as housing and healthcare. Recognizing that secure housing and access to quality healthcare are fundamental needs, we strive to make these services more accessible and efficient.

By seamlessly integrating AI agents into existing workflows, we enhance efficiency, lower costs, and enrich the user experience across the board.

  • Housing: We streamline the rental process by simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property management, consolidating all housing-related needs into one user-friendly platform.

  • Healthcare: We facilitate the scheduling of appointments, the completion of intake forms, and enhance communication between patients and providers, allowing everyone to focus on health rather than administrative tasks.

With EliseAI, organizations can minimize manual tasks, enhance accessibility, and provide a seamless experience across essential services. Recently, we secured a $250 million Series E funding round led by Andreessen Horowitz, propelling our mission forward.

About The Role

We are searching for a Chief of Staff to the Chief Experience Officer (CXO) who will serve as a catalyst for innovation within customer operations. This entrepreneurial opportunity is perfect for someone eager for founder-level responsibility. You will engage at the crossroads of customer interaction, product development, and execution to drive scalability and value delivery as our business expands.

This position is tailored for a builder, an individual who perceives ambiguity as an opportunity, thrives in a tech-savvy environment, and is passionate about creating scalable systems, processes, and automations. You will collaborate closely with teams across Customer Success, Product Solutions, Product Development, Engineering, Sales, and Strategy, providing insights that directly influence product evolution by staying connected with customer experiences.

If you aspire to influence company growth and elevate customer experiences, this role offers the scope, autonomy, and impact necessary to achieve those goals.

About EliseAI

EliseAI is reshaping the landscapes of housing and healthcare through innovative AI solutions, making essential services more efficient and accessible for everyone.

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