Advocate logoAdvocate logo

Claimant Outreach & Intake Specialist

AdvocateOrlando, Florida
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Entry Level

Qualifications

Qualifications:Exceptional communication and interpersonal skills. Strong problem-solving abilities and a results-oriented mindset. Previous experience in customer service or client engagement roles is a plus. Familiarity with government benefits and social services is beneficial. Ability to work independently and as part of a collaborative team. Proficient in using technology and digital platforms effectively.

About the job

Overview
At Advocate, we are dedicated to empowering Americans to access the government benefits they deserve. Our mission is to streamline the often lengthy and complex application process for government support by implementing an innovative intake system for the Social Security Administration. We leverage advanced technologies, including artificial intelligence and machine learning, combined with the expertise of our dedicated team of EDPNA professionals and case managers.

We are currently on the lookout for an enthusiastic and determined Outreach & Intake Specialist to serve as the essential first point of contact for prospective claimants. In this pivotal role, you will engage with new leads, assist them through the initial information collection and contract signing process within our Onboarding Flow, and successfully convert interested individuals into Advocate claimants. Your focus will be on initiating the claimant journey, ensuring every potential claimant feels supported and informed from the very outset. If you are results-driven, possess outstanding communication skills, and have a passion for helping individuals navigate intricate processes, this position presents a unique opportunity to make a meaningful impact without the responsibility of managing ongoing case submissions.

About Advocate

Advocate is committed to transforming the government benefits application experience by minimizing wait times and bureaucratic hurdles. We combine innovative technology with the deep knowledge of our experienced team to make a real difference in people's lives.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.