Client Management Leader in Fintech

moomooShibuya, Tokyo, Japan

On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Required:Over 5 years of experience in personal sales or client management. Demonstrated experience in team leadership or management. Experience in outbound sales or customer service. Background in the financial sector or personal investing experience. Business-level proficiency in English or Chinese. Preferred:Experience in the financial industry or outbound call center roles. Possession of a Type 1 Securities Specialist qualification.

About the job

Join Our Team as a Client Management Leader at moomoo

At moomoo, headquartered in the vibrant Shibuya district of Tokyo, we are a pioneering online brokerage firm under the umbrella of Futu Holdings Limited, a publicly traded company on the NASDAQ. Our mission is to revolutionize the financial technology landscape in Japan by offering innovative trading services and access to advanced financial information.

As a part of the FUTU Group, a leading financial provider in Hong Kong, we have launched the 'moomoo' app, which has become a favorite among investors, providing them with tools that were once only available to professional traders. With over 25 million users across seven countries, we are reshaping investment norms and delivering superior financial insights.

Our 'moomoo' app, developed in Silicon Valley in 2018, is designed for individual investors, featuring professional-grade analytical tools, real-time market data, and community functions for peer interaction. In October 2023, we began offering U. S. stock trading services customized for the Japanese market, with a projection to handle approximately 7,000 U. S. stocks by April 2025.

Recognized as a next-generation investment platform, moomoo has earned top rankings in key categories such as the number of U. S. stocks available, the range of 24-hour trading options, competitive trading fees, and the number of patented AI features.

As we continue to expand and enhance our offerings, we are seeking a dynamic Client Management Leader to oversee our client management team, drive strategic initiatives, and enhance customer experiences.

Key Responsibilities:

Lead and mentor the client management team, ensuring alignment with organizational goals.
Manage outbound communications through chat, email, and phone, optimizing team efficiency.
Provide regular training and feedback to support team members in achieving potential client conversion goals.
Develop and implement strategic plans and oversee project execution.
Analyze customer data to derive optimal engagement strategies.
Continuously improve service quality and operational efficiency.
Facilitate a supportive environment for team projects and initiatives.

About moomoo

Moomoo is a cutting-edge online brokerage platform based in Tokyo, Japan, and a subsidiary of Futu Holdings Limited. We leverage global financial technology to provide innovative trading solutions and investor insights, enhancing the trading experience for our users.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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