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Client Partner

On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates with a strong background in client management, excellent communication skills, and a proven track record of achieving targets. A deep understanding of customer engagement platforms and experience in a technology-driven environment will be highly advantageous. Preferred qualifications include:3+ years of experience in a client-facing roleStrong analytical skills with the ability to interpret data and make informed decisionsProven ability to manage multiple client accounts simultaneouslyExcellent problem-solving skills and a customer-centric mindset

About the job

The Client Partner role at LivePerson, Inc. centers on building and maintaining strong client relationships in Australia. This position focuses on understanding client goals and ensuring they see value from LivePerson’s solutions.

Role overview

Client Partners work closely with customers to support their ongoing success. The job involves listening to client needs, identifying opportunities for growth, and making sure clients are satisfied with the services provided. Collaboration with internal teams is essential to deliver tailored support and insights for each client.

Key responsibilities

  • Develop and strengthen relationships with clients
  • Work with cross-functional teams to address client needs
  • Support customer satisfaction and help clients reach their goals
  • Contribute to business growth by identifying opportunities within accounts

Collaboration

This role requires regular interaction with colleagues across different departments to ensure clients receive high-quality service and solutions that fit their unique requirements.

About LivePerson, Inc.

LivePerson is a leading conversational AI company, dedicated to transforming the way businesses engage with their customers. With innovative solutions that leverage natural language processing and machine learning, we empower organizations to create meaningful interactions at scale. Join us in our mission to create better conversations for a better world.

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