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As a Client Relationship Representative at viva, you will play a pivotal role in enhancing client satisfaction and loyalty. Your primary responsibility will be to build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. You will engage directly with clients in the field, providing tailored solutions and support to foster long-term partnerships.
viva is a leading organization committed to delivering exceptional products and services that enrich the lives of our clients. We pride ourselves on our innovative solutions and our dedication to client success. Join us and be part of a dynamic team that values creativity, integrity, and excellence.
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47 results
Marcus Evans
Marcus Evans has been a premier global business intelligence and event organization since 1983, operating from 49 offices across more than 20 countries. We proudly serve C-level executives from 98% of the Fortune 1000 companies, leading the way in various sectors including healthcare, legal, pharmaceutical, investments, energy, and packaging.The Client Servi…
As a Client Relationship Representative at viva, you will play a pivotal role in enhancing client satisfaction and loyalty. Your primary responsibility will be to build and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded. You will engage directly with clients in the field, providing tailored solutions and support to foster long-term partnerships.
Libertex Europe
As Product Manager for Loyalty Programs at Libertex Europe in Nicosia, the focus is on shaping and managing the company’s loyalty and rewards ecosystem. This role plays a key part in client retention, turning insights from trader behavior and business objectives into loyalty programs that engage and deliver measurable value. Collaboration across product development, commercial strategy, and marketing is central, with a direct link to revenue growth and client lifetime value. Main Responsibilities Own and prioritize the roadmap for loyalty products and schemes, ensuring alignment with business goals such as client retention, trading volume, and lifetime value. Research competitor loyalty programs and analyze trends in fintech and gaming to identify new ways to stand out. Create frameworks for segmenting clients by behavior, value, and engagement to support personalized loyalty experiences. Lead the evaluation, selection, and integration of loyalty platforms (both in-house and third-party), defining requirements and taking responsibility for the solution. Identify integration needs between the loyalty platform and related systems, including trading platforms, CRM, client portals, and payment infrastructure. Draft detailed product requirements, user stories, and acceptance criteria for loyalty features, covering both client-facing and backend components. Work closely with engineering, design, QA, and vendors to deliver loyalty product updates on schedule and according to specifications. Define and monitor success metrics for loyalty initiatives, such as engagement rates, churn reduction, redemption rates, and cost per retained client. Coordinate with Sales, Product, and Marketing teams to launch loyalty campaigns that provide value to clients. Role Focus This position centers on client retention and engagement. The Product Manager translates business needs and trader insights into loyalty programs that support growth and long-term relationships. The role requires balancing strategic planning with hands-on execution, working across teams to deliver results. Collaboration Regular interaction with engineering, design, QA, and external vendors is expected. The Product Manager also partners with Sales and Marketing to ensure loyalty campaigns align with broader company objectives.
Libertex Europe
About the Role Libertex Europe is looking for a Project Manager based in Nicosia. This role focuses on leading projects that support the company’s business objectives. The Project Manager coordinates with different teams, manages schedules, and works to deliver projects that match the organization’s strategy.
Public-Cy
Why join our team? Because this isn't just a job in Retail; it's your story!Make your mark on our history!Engage with potential customers, build relationships with new clients, and maintain connections with existing customers.Develop sales strategies and promote/update products/services.Record customer information and utilize CRM systems.Participate in creating proposals and offers.Conduct market and competitive analysis to identify opportunities.Monitor sales targets and actively contribute to meeting corporate goals, reporting progress to management.Implement company policies, procedures, and operational guidelines.A Day in Our Team:Respond to customer inquiries through various channels, including phone and corporate communication platforms, with a service-oriented attitude.Efficiently manage a high volume of incoming calls.Utilize and manage company processes and systems for smooth call center operations.Identify customer needs, clarify information, investigate issues, and provide solutions or alternatives while adhering to company procedures.Achieve qualitative and quantitative personal and team goals.Monitor the progress of customer requests and provide timely updates.Handle customer issues with care.Support additional back-office tasks as required.We are looking for:Holder: High School DiplomaExperience: 1-2 years in a call center environment, previous experience in retail (preferred).Computer Skills: Proficiency in MS Office is essential for an organized and efficient daily routine, enabling effective task management.English Proficiency: This will allow you to communicate effectively with people from different cultures (both written and spoken).Excellent knowledge and understanding of call center processes. Qualifications and Skills:Passion & Kindness: Good customer service starts with respect for others.Collaboration & Persistence: Only a dynamic and strong team can create the best experience for our customers.Comfort in Communication: Communication is key to better understanding and serving.Enthusiasm and Energy: Our goal is to...
Join Yodeck as an Account Executive focused on mid-market clients! In this pivotal role, you will leverage your sales expertise to drive business growth while building strong relationships with our clients. You will be responsible for identifying opportunities, understanding client needs, and delivering tailored solutions that enhance their experience with our platform.
The payment processing landscape is transforming rapidly, and businesses are seeking reliable and strategic partners to fuel their growth. Introducing Nuvei, a Canadian fintech company dedicated to propelling businesses forward across the globe. Our adaptable, modular, and scalable technology empowers leading enterprises to embrace next-generation payment solutions, offering a variety of payout options and benefiting from comprehensive services in card issuing, banking, risk, and fraud management. With a footprint in over 200 markets, local acquiring in 50 markets, 150 currencies, and 700 alternative payment methods, Nuvei delivers the technology and insights needed for our clients and partners to flourish both locally and globally through a single integration. At Nuvei, we embody our core values and excel in tackling complex challenges. Our commitment to continuous product enhancement and exceptional customer service drives our success. We are on the lookout for outstanding talent to join us on this exciting journey!Your MissionWe are in search of an Insights and Reporting Manager to become a vital member of our dynamic Insights and Reporting team. Reporting directly to the Senior Insights and Reporting Manager, you will play a crucial role in shaping the success of our Commercial Sales teams, with a concentrated focus on managing and enhancing our core reference datasets.
We are in search of a strategic and analytical Courier Operations Manager to spearhead the Courier Function at Bolt Food Cyprus. In this pivotal role, you will oversee the performance of our courier network, expand operations into new cities, and cultivate a lean, high-performing team dedicated to operational excellence. Collaborating closely with the Country Manager and various local and global stakeholders, you will play a crucial role in shaping the future of Bolt Food's last-mile logistics in Cyprus.Your responsibilities will encompass the entire courier operations lifecycle—from process design and team development to execution and performance management. You will begin by managing a talented Courier Operations Specialist and gradually grow the team by identifying skill gaps and recruiting accordingly. We seek an individual who can fluidly transition between detailed analytical problem-solving and on-the-ground leadership. Engaging directly with couriers, analyzing performance data, and developing robust supply models to enhance efficiency and earnings will be integral to your role.Expect to travel to key operational areas in Cyprus, as we value hands-on experience and believe in spending time with couriers in the field rather than solely behind a desk.
About WheelyWheely is revolutionizing premium transportation across major cities in Europe, the US, and the Middle East. We integrate innovative technology with the art of five-star chauffeuring, providing a reliable experience for over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly growing scale-up, we have raised $43M and generate over $100M in annual revenue. With our recent launch in New York City, we are expanding swiftly across the US and EMEA. If you are passionate about your work and eager to influence our next growth phase, we want to hear from you.We are seeking a motivated Associate Product Manager with a primary emphasis on enhancing our Customer Service operations. In this position, you will focus on improving the efficiency, proactivity, and personalization of our CS team, ensuring a consistent quality of service across all interactions.
Wrike, Inc.
Join Wrike, a leading collaborative work management platform, as a Senior Product Manager for Analytics. In this pivotal role, you will harness data to drive strategic decisions, enhance product features, and optimize user engagement. Your expertise in analytics will empower our team to unlock valuable insights, ensuring our products meet the evolving needs of our clients.As a Senior Product Manager, you will collaborate with cross-functional teams, including engineering, marketing, and sales, to define product requirements and translate them into actionable plans. If you have a passion for analytics and a proven track record of successful product management, we want to hear from you!
About WheelyWheely is at the forefront of transforming premium transportation in major cities across Europe, the United States, and the Middle East. We seamlessly integrate innovative technology with the art of five-star chauffeuring, providing an experience that is trusted by over 100,000 active riders and 1,200 corporate accounts.As a profitable and rapidly expanding scale-up with $43M raised and over $100M in annual revenue, we have recently launched in New York City and are aggressively growing throughout the US and EMEA regions. If you are passionate about your craft and eager to play a key role in our growth journey, we would love to hear from you.In your role as Product Manager, you will take full ownership of the roadmap for one of our user-facing products, collaborating directly with our founder to shape its future.
withplum
Welcome to Plum, the innovative saving and investing app committed to helping you grow your wealth for life. From saving for your first home to enjoying a comfortable retirement, Plum is here to support your financial journey.Since our inception in 2016, over 2 million users across 10 European markets have entrusted us with more than £2 billion, thanks to our cutting-edge automation and AI technology – that’s the Plum advantage! Our efforts have not gone unnoticed, earning accolades from esteemed organizations like Deloitte and Finder.Our dedicated team of over 200 Plumsters spans Europe, working tirelessly to fulfill our mission, and we are eager to welcome more talented individuals to our growing family.The RoleWe are on the lookout for a Complaints Manager to lead and enhance our complaints function, ensuring that our customers receive just, prompt, and compassionate resolutions. You will leverage complaint insights to drive substantial product and operational enhancements across the organization.In this pivotal role, you will bolster customer trust, uphold regulatory standards, and facilitate operational scalability at Plum, ensuring each complaint not only gets resolved but also contributes to improving our product and customer experience for millions.Your Key Responsibilities Oversee the comprehensive complaints lifecycle, guaranteeing swift, equitable, and high-quality resolution.Serve as the senior escalation point for intricate or high-risk cases, ensuring transparent and fair outcomes.Ensure compliance with all relevant regulatory requirements (FCA, CBC, CySEC, FOS) in complaints processes.Analyze complaint trends, root causes, and systemic issues, transforming insights into actionable enhancements across Product, Operations, Risk, and Customer Success.Act as the voice of the customer in strategic discussions and decision-making forums.Collaborate with cross-functional teams to mitigate complaint triggers and enhance customer experiences at scale.Lead, mentor, and nurture a high-performing complaints team focused on quality, fairness, and accountability.Foster an environment where teams feel empowered to refine processes and customer outcomes.Enhance operational efficiency through process reengineering, technology, and automation initiatives.Manage complaints MI, regulatory reporting, and governance updates for senior leadership and committees.Coordinate with Compliance and Risk teams to ensure ongoing regulatory preparedness as the company scales.Who You Are 3+ years of experience in customer operations within fintech, banking, or financial services, including at least 1+ year in a managerial role.Strong understanding of FCA DISP requirements and complaints governance frameworks.Customer-centric mindset with a commitment to delivering fair outcomes.Exceptional analytical skills, including root cause analysis and trend identification.Proven ability to lead teams and drive performance improvements.
Join our dynamic team as a Marketing Manager in Nicosia, Cyprus, and play a pivotal role in driving our brand's presence in Cyprus and Greece.At Bolt, we pride ourselves on being one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers across more than 50 countries. Our success is driven by our commitment to creating an inclusive environment where everyone is valued, regardless of their background.Our mission is to transform cities for people, not cars, and we're eager for you to contribute to this vision!As a Marketing Manager, you will be the local ambassador of Bolt’s brand, leveraging market insights to execute impactful marketing strategies. Your responsibilities will include generating excitement for our services, forging partnerships, and leading social-first campaigns to drive growth across our Rides and Food Delivery sectors.You will not only implement strategies but also take a holistic approach to growth by managing budgets, identifying opportunities, and collaborating with our central brand and performance teams to ensure global campaigns resonate with local audiences. This role offers you the autonomy and visibility to directly influence our brand growth in a key market.
Join Wrike, the leading work management platform designed for teams and organizations eager to collaborate effectively and achieve their goals. Our platform empowers users to streamline their work processes and concentrate on what truly matters.Our Vision: A world where everyone can focus on their most meaningful work, together.About the Role:We are seeking a motivated and tech-savvy Account Development Manager to enhance the success of our global customer base. In this role, you will onboard knowledge workers, helping them maximize productivity with Wrike and addressing their inquiries. Your mission is to comprehend customer objectives, provide tailored best practices, and showcase the value of Wrike. You will engage proactively with customers, sharing insights on the most effective use of our platform.At Wrike, our environment is both dynamic and enjoyable. You'll work with a diverse international clientele eager to enhance their productivity, and your contribution will be vital in helping them achieve that.As part of the remarkable Wrike Engagement Team, you will collaborate with talented ADMs in a culture that fosters a growth mindset, support, and innovative problem-solving. We’re on an exciting journey and are looking for individuals who are enthusiastic about the opportunity to innovate and improve as we progress.Your Impact:Understand customer use cases and workflows to deliver optimal guidance on Wrike usage.Proactively contact customers to enhance their Wrike experience and share best practices via email and phone (approximately 80% of your time will be spent on calls).Maximize customer lifetime value by helping them realize the full potential of the product.Encourage adoption across customer teams.Enhance Net Retention through upselling and cross-selling initiatives.Your Qualifications:Minimum 1 year of experience in a customer-facing role (Customer Success, Account Management, Customer Support, etc.).Fluency in English.Strong verbal and written communication skills, capable of presenting complex ideas clearly and engagingly.A keen business acumen and problem-solving mindset.
Platinumlist.net
About Platinumlist.net: As a trailblazer in the online event guide and ticketing solutions sector, Platinumlist.net has been transforming the event experience across the Gulf region since 2009. Renowned as the largest ticketing provider in the GCC and Europe, our Dubai headquarters enables us to deliver an extensive range of events throughout the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, Kuwait, Lebanon, and Morocco.Your Role: We are looking for an enthusiastic Business Development Manager to spearhead our sales initiatives and foster business expansion through strategic lead generation and sales support.Key Responsibilities:Develop and oversee key strategic accounts.Gain and maintain an expert understanding of our technology and product offerings (comprehensive training will be provided).Evaluate market trends to refine business models and proactively seek new revenue opportunities.Conduct thorough research to identify and secure tenders for major sports and entertainment events within Cyprus.Build and sustain strong, collaborative relationships with relevant governmental and regulatory bodies.Establish and nurture excellent, mutually beneficial partnerships with venue operators throughout Cyprus.Attend high-profile, large-scale events to remain informed about market dynamics and the competitive landscape.Provide inspirational leadership, ongoing monitoring, and strategic planning for sales teams to consistently surpass future sales targets.
Wheely
About WheelyWheely is revolutionizing premium transportation services in key cities across Europe, the United States, and the Middle East. We integrate advanced technology with the artistry of five-star chauffeuring to provide a reliable and luxurious experience for over 100,000 active riders and 1,200 corporate clients.As a profitable and rapidly expanding scale-up with $43 million raised and annual revenues exceeding $100 million, we have recently launched in New York City and are accelerating our growth in the US and EMEA regions. If you are passionate about your craft and eager to contribute to our next phase of growth, we would love to hear from you.We are seeking a talented Technical Lead Manager to join one of our dynamic technical teams, such as Passenger, Billing, and more.
About WheelyWheely is revolutionizing premium transportation in major cities across Europe, the US, and the Middle East. By integrating advanced technology with the art of five-star chauffeuring, we provide an unparalleled experience trusted by over 100,000 active riders and 1,200 corporate clients.As a profitable, rapidly expanding scale-up, we have successfully raised $43 million and generated over $100 million in annual revenue. With our recent launch in New York City, we are poised to grow even faster throughout the US and EMEA. If you are passionate about your work and eager to contribute to our exciting growth journey, we want to hear from you.In the role of Product Manager, you will take full ownership of the roadmap for one of our technical products (such as mapping, marketplace, billing, or privacy). You will play a crucial role in determining its future direction, collaborating closely with our founder.
About the Role gr8tech is hiring a Middle Account Manager to support client relationships and help grow the business. This role is based in Cyprus and requires fluency in Turkish. What You Will Do Manage and nurture relationships with clients, ensuring their needs are understood and addressed Support business development efforts and contribute to ongoing projects Communicate effectively with Turkish-speaking clients as well as a broader international customer base Who We’re Looking For Fluent Turkish speaker Strong interpersonal and communication skills Motivated to engage with clients and support business growth Location This position is located in Cyprus.
Plum Fintech Ltd
Join Plum, the innovative saving and investing app, dedicated to empowering individuals to grow their finances for life. Whether you're saving for your first home or planning for retirement, Plum is here to support your journey.Since our inception in 2016, over 2 million users across 10 European markets have saved more than £2 billion with our intelligent automation and AI technologies – that's the magic of Plum! Our achievements have been recognized with awards from esteemed organizations like Deloitte and Finder.Thanks to our dedicated team of over 200 Plumsters spread across Europe, we are on a mission to make finance accessible and effective. We are seeking more talented individuals to join our vibrant team as we continue to grow.The RoleAs the Engineering Lead, you will steer an agile group of engineers by promoting best practices, enhancing processes, and encouraging continuous learning. You will ensure technical excellence and successful delivery outcomes while fostering the professional growth of your team.Our Teams Our squads are driven by a mission that includes Product Managers, Designers, and engineers in Backend and Mobile, collaboratively building and maintaining impactful products and services that deliver outstanding user experiences. We prioritize data-driven, autonomous teams that take ownership of their projects. As an engineering leader, your role will be to empower your team, enabling them to achieve excellent results while supporting their personal and professional development.Your Key Responsibilities Guide the team in achieving results that align with company objectives and support the systems they create. Act as a mentor and role model, providing coaching for engineers and facilitating their career development. Work closely with Product Managers and Designers to drive technical excellence. Oversee architectural design, conduct code reviews, and implement Agile methodologies. Manage the entire lifecycle of components within the Plum technology stack. Stay informed about technology trends to mentor the engineering community. Focus on team productivity and satisfaction while advocating for positive user impact and enhancing engineering standards. Who You Are A proven leader of cross-functional teams with a strong focus on outcomes and business impact. An expert in making informed technical decisions and driving engineering excellence. A champion of planning and data-driven prioritization to build high-performance teams.
public-cy
Join Our Team: More Than Just a Retail Job – It's Your Story!Position OverviewThe Product Manager - Gaming & Photo plays a vital role in enhancing the commercial success of our company by curating the product assortment, overseeing stock replenishment across various sales channels, and executing promotional initiatives within the Gaming and Photography sectors.This position requires a keen analysis of market trends, competitor activities, and consumer behaviors to inform pricing strategies and pinpoint new business opportunities. Responsibilities also include preparing essential commercial and financial reports, fostering supplier relationships, and ensuring the availability and profitability of our products.The ideal candidate will possess exceptional analytical skills combined with a commercial mindset, a genuine passion for gaming and photography products, and the capability to drive results in a fast-paced retail environment.Key Responsibilities:Maintain supplier relationships, oversee product launches, update pricing, and manage replenishment to guarantee optimal stock levels and competitiveness.Analyze market trends, competitor activities, and category performance to identify growth opportunities and uphold market leadership.Manage slow-moving stock effectively while ensuring consistent availability across all price segments.Coordinate promotional campaigns, enhance product visibility, and activate digital strategies in collaboration with Marketing and Trade Marketing teams.Select featured products for campaigns and secure co-op marketing funds from suppliers.Ensure effective in-store execution and cross-category alignment throughout the retail network.Own pricing strategies and category profitability, monitoring sales, margins, and performance against targets.Manage supplier agreements, credit notes, and financial reporting to ensure accuracy and compliance.Maintain regular communication with the retail network and conduct store visits to optimize product assortment, space allocation, and merchandising.Monitor stock levels across stores and warehouses, ensuring alignment with company objectives.Collaborate with internal stakeholders to ensure timely execution of deliveries, returns, and operational processes.
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Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
