Client Service Manager

Standard Bank GroupJohannesburg

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Educational Requirement: Bachelor's Degree in Business Commerce. Experience Required:5-7 years in Service Management, showcasing a strong capability to manage complex relationships with various internal stakeholders, including Finance, IT, Compliance, and Risk.5-7 years' experience in resolving intricate client service issues, demonstrating the ability to engage effectively with both internal and external stakeholders.

About the job

As a Client Service Manager at Standard Bank Group, you will be responsible for leading the daily operations of our client services management teams. Your primary focus will be on enhancing performance and ensuring the delivery of exceptional client service that reflects our commitment to world-class operational excellence.

About Standard Bank Group

Standard Bank Group stands as a premier Africa-focused financial services group, recognized globally for its innovative approach. We provide a range of career-enhancing opportunities and offer the chance to collaborate with some of the industry's most talented and dedicated professionals. Our clientele includes individuals, businesses of all sizes, high-net-worth families, and large multinational corporations. We are devoted to fostering growth in Africa, delivering genuine value to our clients and communities, and creating meaningful opportunities for our employees. Within Standard Bank's insurance and asset management unit, IAM, our Investment Platform business benefits from cutting-edge global technologies and partnerships, facilitating the delivery of a state-of-the-art investment platform characterized by modern architecture and seamless processing.

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