Client Services Specialist

Squircle IT Consulting Services Pvt LtdMumbai

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

We are looking for candidates with strong communication skills, a knack for problem-solving, and a commitment to delivering high-quality service. Previous experience in client services or a similar role is preferred. Familiarity with IT consulting practices will be a plus.

About the job

Join our dynamic team at Squircle IT Consulting Services Pvt Ltd as a Client Services Specialist. In this role, you will be pivotal in managing client relationships, ensuring exceptional service delivery, and addressing client needs to enhance their overall experience. If you are passionate about client satisfaction and thrive in a fast-paced environment, we want to hear from you!

About Squircle IT Consulting Services Pvt Ltd

Squircle IT Consulting Services Pvt Ltd is a leading provider of IT consulting solutions, dedicated to helping businesses harness the power of technology. Our team is composed of experienced professionals who are committed to providing tailored services that meet the unique needs of our clients.

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The Client Servicing Manager at weekdayworks plays a central role in maintaining strong client relationships and ensuring that service standards remain high. This position is based in Mumbai and focuses on supporting clients, coordinating with internal teams, and helping to improve overall service delivery. Role overview This role centers on managing client queries, resolving issues, and acting as a key point of contact. The Client Servicing Manager works closely with different teams to meet client expectations and seeks ways to enhance the company's offerings based on client needs. What you will do Serve as the main contact for client communications and inquiries Coordinate with internal teams to deliver on client requirements Address client concerns and provide effective solutions Identify opportunities to improve and expand service offerings Requirements Experience working in a client-facing or account management role Strong communication and problem-solving skills Ability to work effectively with cross-functional teams Comfortable managing multiple priorities in a busy setting

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