About the job
Who We Are
Arrive Logistics is a premier transportation and technology provider in North America, dedicated to accelerating growth year after year. Our achievements highlight the exceptional talent within our team and the collaborative environment we cultivate. We prioritize delivering a meaningful work experience, fostering an award-winning culture that promotes personal and professional growth in a vibrant, casual setting. Now is an exciting time to join us, read further to discover more and apply today!
Who We Seek
In the role of Client Success Associate, you will focus on mastering the essential elements of Operational Excellence. Your responsibilities will encompass the daily management of both existing and new client accounts introduced by our sales team. Key tasks will include load building, appointment scheduling, shipment tracking with timely updates for both internal and external stakeholders, and closing out loads. You will hone these skills while expanding your expertise in other areas of Client Success. The ideal candidate is detail-oriented, process-driven, customer-focused, efficient, proactive, solutions-oriented, and capable of executing operational duties independently while collaborating effectively across various departments.
