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Experience Level
Manager
Qualifications
To be successful in this role, you should possess strong leadership skills, excellent communication abilities, and a proven track record in client relations. A background in team management and experience in customer service roles is essential. Additionally, you should be adept at problem-solving and have a keen eye for detail.
About the job
PHMG seeks a Client Success Team Leader to guide a client-focused team in Manchester. This role centers on supporting client satisfaction and driving positive results for every account.
Main Responsibilities
Lead and motivate a team dedicated to client success
Develop and implement strategies to strengthen client engagement
Monitor team performance and provide feedback
Promote a collaborative, supportive work culture
Spot opportunities to refine processes and improve service
Ensure clients consistently receive attentive, high-quality support
Location
This position is based in Manchester.
About PHMG
PHMG is a leading audio branding agency dedicated to helping businesses enhance their customer experience through tailored audio solutions. With a commitment to innovation and client satisfaction, PHMG has established itself as a trusted partner for brands worldwide.
If you’re fed up with the hassle of requesting time off, enduring long commutes, and feeling limited by a capped income, this opportunity could be your solution.We are looking for motivated individuals who want to take charge of their schedules and earnings by assisting clients who have expressed interest in their benefit options.No cold calling or micromana…
The A. O. Garcia Agency seeks a Client Benefits Representative to assist clients remotely from Manchester, New Hampshire. This role focuses on helping individuals understand their benefits and guiding them through available choices. The position is fully remote, offering flexibility in daily work routines. Key responsibilities Answer client questions about benefits plans and coverage Clearly explain plan options to help clients make informed decisions Provide attentive, timely service to create a positive experience What to expect Work from home with a remote setup Join a team that values support, growth, and development Opportunities to assist others and have a meaningful impact
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Imagine the impact of earning an additional $1,000 to $2,000 each month on your financial stability. Global Elite Careers is dedicated to connecting motivated individuals with opportunities in the financial services sector, allowing you to work part-time from the comfort of your home. This position offers flexibility, enabling you to maintain your current job while tapping into the lucrative potential of a trillion-dollar industry. Whether you want to pay off debts sooner, enjoy family vacations, or save for an early retirement, dedicating just 20 hours a week can be a game changer!As a Client Benefits Representative, you will provide tailored benefits solutions, helping clients secure their financial future. Your responsibilities will include:• Engaging with clients virtually, crafting financial strategies that empower them.• Building lasting relationships with clients.• Staying informed on industry trends to enhance your expertise.• Collaborating with a vibrant remote team where teamwork drives success.What We Offer:• Fully remote work flexibility• Comprehensive training to set you up for success• A supportive and energetic team culture• Opportunities for rapid career advancement• Weekly payKey Responsibilities:• Answering client calls and making outbound calls• Scheduling client appointments for our benefits consultations• Presenting and clarifying insurance products and benefits packages in a virtual format• Assisting clients in completing insurance product applications• Participating in ongoing training sessions to enhance your skills*All interviews will be conducted via Zoom video conferencing.(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
The A. O. Garcia Agency is looking for a Part-Time Benefits Services Representative to join its team. This position is fully remote, with flexible hours, and supports clients from the agency's Manchester, New Hampshire base. Key responsibilities Answer client questions related to benefits Provide clear and supportive customer service Collaborate with team members to resolve client needs Work environment This part-time role is entirely remote, offering the convenience of working from home. The team emphasizes strong communication and a dedication to helping clients.
Role Overview:As an Associate Director in Private Client Tax, you will take the lead in managing a diverse portfolio of clients, showcasing exceptional technical knowledge in your field. Your primary focus will be on fostering client relationships, driving business development initiatives within your existing client base, and mentoring team members to enhance their skills.In light of recent expansion, we are inviting applications for this position from candidates located in Manchester, Leeds, or Harrogate. The role requires in-office collaboration three times a week.Key Responsibilities:Deliver outstanding client service consistently, prioritizing customer satisfaction while ensuring compliance with the group’s Conduct Risk framework.Aspire to achieve Exceptional Advisor status by managing and enhancing client relationships effectively.Play a vital role in developing business strategies that prioritize client needs while maintaining commercial viability.Lead marketing and business development efforts in your area of expertise in collaboration with your Head of Department.Ensure adherence to internal procedures to mitigate risk exposure for the group.Conduct regular financial performance reviews with your direct reports regarding your client portfolio alongside relevant partners.Comply with Delegated Authority Limits and relevant policies in relation to work in progress and debtor management.Oversee the daily management of direct reports, conducting annual development reviews to ensure their professional growth.Act as a mentor, fostering talent development in alignment with the TBS talent program.
The A. O. Garcia Agency seeks a Remote Client Services Associate to join the team in Manchester, New Hampshire. This position allows for work-from-home flexibility while serving as the first point of contact for clients. Key responsibilities Respond to client inquiries with clear and timely communication Address requests and questions efficiently Support positive client experiences in every interaction What we’re looking for Comfortable working remotely and managing tasks independently Strong written and verbal communication skills Motivated to provide attentive, reliable customer service Willing to contribute to a growing agency
Are you a bilingual professional seeking to advance your career on your terms? Join our dynamic team as a Bilingual Client Services Representative and be part of a fast-growing organization that values your ambition and potential. We are in search of motivated individuals who possess leadership qualities and are eager to make a difference.
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Part-time|On-site|Manchester, England, United Kingdom
Are you enthusiastic about beauty and eager to assist others in expressing their distinctive style? Become a vital part of our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be instrumental in delivering exceptional customer service and beauty expertise to our cherished clients.KEY RESPONSIBILITIESCUSTOMER EXPERIENCE & BUSINESS MANAGEMENTProvide exceptional service by engaging with visitors, establishing connections, and offering personalized assistance while adhering to KIKO standards regarding attitude, appearance, and makeup.Achieve business objectives as set by the Store Manager, including customer experience, sales performance, and key performance indicators (KPIs).Address customer needs through effective cross-selling of products.Complete all BeKIKO training, quizzes, and dossier requirements.Communicate any issues to management that may impact customer experience or KPI outcomes, such as trends, stock levels, and store maintenance.Potentially take on additional responsibilities as a ‘Beauty Tutor’ to assist in training the store team.PROCEDURE & POLICY ADHERENCEEnsure the store remains compliant with all KIKO standards.Uphold KIKO standards and procedures as outlined in the KIKO STORE BOOK and as communicated by the Store Manager.Contribute to maintaining qualitative standards in terms of store layout, merchandising, and cleanliness, along with providing high-quality customer care.Stay updated on current market trends.
Join Turnertownsend as a Senior Consultant specializing in Benefits Management and Real Estate Strategy. We are seeking a dynamic and motivated individual who is ready to make a significant impact in our Real Estate department. This full-time role is designed for entry-level candidates who are eager to grow their expertise within a collaborative and innovative environment.
As a Service Advisor at Sixt, you will play a pivotal role in delivering outstanding customer service and maintaining our high operational standards. You will be responsible for assisting customers with their inquiries, providing valuable information about our services, and ensuring a seamless rental experience. Your expertise and communication skills will contribute to the satisfaction and loyalty of our clients.
As a Client Success Manager at PHMG, you will play a pivotal role in ensuring our clients achieve their desired outcomes through our services. You will be the primary point of contact for our clients, cultivating strong relationships, addressing their needs, and advocating for their success. Your responsibilities will include onboarding new clients, providing ongoing support, and identifying opportunities for upselling our services.
Part-time|On-site|Manchester, England, United Kingdom
At KIKO MILANO, our Beauty Advisors do more than just sell makeup—they craft unforgettable experiences, foster self-confidence, and enhance how our customers interact with our vibrant brand.As the face of KIKO, you will be the initial point of contact, acting as a trusted beauty expert and infusing energy into our stores. Your creativity, in-depth product knowledge, and authentic connections will transform routine visits into memorable occasions, while you embody the bold and inclusive spirit of KIKO.This position is ideal for individuals who are passionate about beauty, enjoy engaging with people, and aspire to thrive in a dynamic, fashion-forward retail environment.
Looking for an energizing career opportunity?So are we!At Octopus Energy, we believe in revolutionizing the energy sector. Forget scripted responses and rigid protocols; we're dedicated to fostering genuine interactions, innovative problem-solving, and making a meaningful impact on our customers and the environment. Your team? A vibrant group of passionate individuals—curious, motivated, and equally committed to transforming the industry. Here, egos are left at the door, allowing brilliant minds to collaborate on exciting challenges. It won't always be easy—but the rewards are great. We thrive in a dynamic environment where change is the only constant. If you relish challenges and excel in fast-paced settings, we are here to support you every step of the way.
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Role Overview PHMG seeks a Client Success Team Leader to guide a client-focused team in Manchester. This role centers on supporting client satisfaction and driving positive results for every account. Main Responsibilities Lead and motivate a team dedicated to client success Develop and implement strategies to strengthen client engagement Monitor team performance and provide feedback Promote a collaborative, supportive work culture Spot opportunities to refine processes and improve service Ensure clients consistently receive attentive, high-quality support Location This position is based in Manchester.
