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Experience Level
Experience
Qualifications
Strong communication skills with an empathetic approachAbility to analyze financial situations and propose suitable solutionsExperience in customer service or collections is a plusProficiency in handling both inbound and outbound communications with professionalismRegulatory compliance knowledge is advantageous
About the job
Collections & Recoveries Advisor
Join our dynamic team in a hybrid role based in London, UK!
Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.
About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.
Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.
About iwoca
iwoca is dedicated to providing small businesses with the financial tools they need to thrive. We leverage technology and data science to create tailored financial solutions that empower business owners to make confident decisions swiftly. Our commitment to customer service excellence is at the heart of our operations, ensuring we help businesses navigate their financial journeys effectively.
Join our dynamic team at SMCP as a Sales Advisor in the heart of London. We are looking for passionate individuals who are dedicated to providing exceptional customer service and creating memorable shopping experiences. In this role, you will engage with customers, assist them in finding the perfect products, and contribute to achieving sales targets.
Join our dynamic team at SMCP as a Sales Advisor! In this role, you will be the face of our brand, engaging with customers and providing them with exceptional service. Your passion for fashion and keen understanding of customer needs will help drive sales and enhance the shopping experience. This is a fantastic opportunity for an enthusiastic individual looking to grow in the retail industry.
Join our dynamic team as a Sales Advisor in the vibrant area of Marylebone, London. We are looking for enthusiastic individuals who are passionate about retail and customer service. In this permanent, full-time position, you will play a key role in delivering exceptional service to our customers while showcasing our high-quality products.
Become a Sales Advisor at ProCook!At ProCook, we believe that exceptional cooking begins with the right tools and talented individuals. We are seeking a dynamic, customer-focused Sales Advisor who thrives on engaging with customers, understanding high-quality products, and influencing purchase decisions through outstanding service and product expertise.This role is centered around customer interaction, with defined performance benchmarks, structured training programs, and the potential to earn bonuses by meeting sales targets.Your Responsibilities:As a Sales Advisor, you will be instrumental in fostering a welcoming shopping atmosphere, ensuring that each customer departs with the ideal product that complements their culinary preferences. You will represent ProCook, assisting customers with product choices, addressing inquiries, and delivering unmatched service.Join our established London Westfield store team. This is a permanent part-time position, requiring 8 hours per week, arranged as either two 4-hour shifts or one 8-hour shift across Thursday, Friday, and one weekend day.Our Commitment to You — And Your Commitment to ProCookWe take pride in our strong values, supportive culture, and the benefits we provide to our team members. At ProCook, we invest in your growth and success, and in return, we seek individuals who bring enthusiasm, dependability, and a sincere dedication to delivering exceptional service daily. If you value quality, collaboration, and personal development with a vibrant brand, you will thrive here.RequirementsYour Key Responsibilities:Welcome and engage customers with confidence and enthusiasm.Share your product knowledge to inspire and guide informed purchasing decisions.Demonstrate products and communicate promotions effectively to build trust and add value.Achieve and surpass sales targets through quality customer interactions.Maintain an attractive store environment and support visual merchandising efforts.Process transactions accurately and professionally.Continuously learn and develop through structured training and ongoing coaching.You Will Excel in This Role If You:Are confident, articulate, and comfortable engaging with customers.Have prior experience in a customer-facing sales position.Enjoy learning about products and sharing that knowledge with others.Possess strong communication and interpersonal skills.Have experience in retail or customer service.Are comfortable working towards defined performance goals and sales targets.Can work flexibly, including weekends and peak hours as per the schedule.
Full-time|On-site|London, Greater London, United Kingdom
Join AMI Paris as a Client Advisor at our new boutique on Sloane Street, opening mid-April 2026. This is an exciting opportunity to become an ambassador for a leading fashion brand.As a Client Advisor, reporting directly to the Store Manager, you will play a key role in enhancing customer satisfaction and promoting brand loyalty.Your responsibilities will include:CUSTOMER RELATIONS:• Greet customers warmly, embodying AMI values of friendliness and positivity.• Assess customer needs and recommend suitable products, encouraging cross-selling opportunities.• Assist customers during fittings and coordinate necessary alterations.• Cultivate a culture of customer loyalty by building meaningful, long-term relationships.• Introduce new clientele to the AMI brand.STOCK MANAGEMENT:• Oversee stock management activities, including receiving goods, integrating inventory systems, and facilitating stock rotation and transfers.VISUAL MERCHANDISING:• Maintain store presentation, ensuring product cleanliness and overall store upkeep.• Engage in visual merchandising strategies, adhering to guidelines and suggesting improvements during product rotations.
Part-time|On-site|London, Greater London, United Kingdom
At BOGGI Milano, we are dedicated to embodying Italian excellence, meticulous attention to detail, and fostering genuine relationships with each client. Each sale represents a unique encounter, and every client has their own story to tell. Stepping into our boutique means immersing yourself in a world of contemporary elegance.Role OverviewAs a Sales Advisor, you will serve as a true Brand Ambassador. Your role is to warmly welcome each client, grasp their needs, and guide them through a personalized and unforgettable shopping journey, whether in-store or online. Your efforts will be crucial in enhancing our brand image and achieving sales objectives through exceptional service and trusted relationships.Key ResponsibilitiesProvide outstanding service that enhances every client interaction, promoting the brand, products, and customer loyalty initiatives.Identify customer needs, passionately showcase products, and assist in making the best purchasing decisions.Establish long-term relationships with clients, cultivating trust and loyalty.Encourage omnichannel sales efforts, including Click&Collect and Seek&Send methods.Actively contribute to both individual and team sales targets.Professionally address customer inquiries and complaints in collaboration with the Store Manager.Maintain the store's overall organization and presentation in accordance with brand standards.Assist with inventory management and omnichannel operations.Support cash handling procedures while complying with company policies.Candidate ProfileA genuine passion for fashion and customer service.Exemplary elegance, empathy, and interpersonal skills.Proactive, results-driven, and eager to learn.A positive, team-oriented mindset.Previous experience in fashion, luxury, or premium retail is advantageous.What We OfferJoining BOGGI Milano means becoming part of an elegant and dynamic environment where a shared passion for customer care and style prevails.
Join our dynamic team as a Sales Advisor at Frasers Group in London, where you will play a crucial role in delivering exceptional customer experiences and driving sales growth. Your passion for retail and customer service will contribute to our mission of providing top-quality products and service.
Role Overview Casio is known for pushing boundaries, from the original G-SHOCK concept to ongoing innovations in design and technology. At the Carnaby Street flagship, the Retail Sales Advisor acts as a brand ambassador for G-SHOCK, helping customers discover watches that combine durability with style. The team values energy, enthusiasm, and a willingness to learn, prior experience with watches is not required, as full training is provided. Position Details Job Type: Permanent, part-time Hours: One role at 25 hours per week, another at 23 hours per week Schedule: Includes weekends and varied shifts; monthly rotas set in advance Location: On-site at Carnaby Street, London W1F 9QF Start: Immediate Reports to: Store Manager and Assistant Store Manager What You Will Do Sales and Customer Engagement Connect with every customer and turn conversations into sales Recommend products, explain features, and upsell when appropriate Work to exceed store sales targets and personal KPIs Stay up to date on promotions, new launches, and bestsellers Customer Experience Deliver genuine, memorable service that encourages customers to return Build relationships to foster a loyal G-SHOCK community Store Presentation Keep the store environment inviting and displays well presented Ensure products are displayed, priced, and ready for sale Security and Operations Follow store security, cash handling, and inventory procedures Help minimize stock loss and protect brand standards Team and Brand Activities Support in-store events, merchandising updates, and activations Join in occasional social media activities to drive store traffic and engagement Learning and Growth Take part in ongoing product training to build expertise Stay motivated to learn and contribute to team goals
Role overview Rituals Cosmetics is looking for a Part-Time Sales Advisor to join the team at Westfield Shepherd's Bush in London. The position involves providing attentive service and guiding customers through Rituals' product selection in a lively retail environment. What you will do Give personalized advice and support to shoppers, staying true to Rituals' brand values. Achieve sales targets by recommending products that match each customer's preferences. Maintain a tidy, visually appealing, and fully stocked store. Foster authentic relationships with customers to encourage them to return. Location This role is based at Westfield Shepherd's Bush, a major shopping destination in London.
Join Turner Townsend, a global consultancy renowned for delivering outstanding project management, cost management, and advisory services in the defence sector. We are seeking talented individuals with security clearance to fill permanent positions in our Cheltenham, London, and Manchester offices.If you are passionate about making a difference in the defence industry and thrive in a dynamic environment, we want to hear from you!
Join Equinox, a leading luxury fitness company, as a Membership Sales Advisor in London. In this dynamic role, you will engage with potential members, showcasing the unique benefits of our facilities and services. Your passion for health and fitness will resonate with clients, driving membership growth and fostering a welcoming community.
Do you have a passion for beauty and a desire to help others express their individuality? Join our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be essential in delivering top-notch customer service and beauty insights to our esteemed customers.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE AND BUSINESS MANAGEMENTProvide exceptional service by connecting with and assisting all visitors, ensuring your appearance aligns with KIKO standards (attitude, attire, and makeup).Achieve business objectives set by the Store Manager (Customer Experience, Sales, KPIs).Fulfill customer needs through effective cross-selling.Complete all BeKIKO training modules, quizzes, and coursework.Report any issues to management that may affect the customer experience and KPI outcomes (e.g., trends, inventory, store maintenance).Assist as a 'Beauty Tutor' by collaborating with the Store Manager in training team members.PROCEDURES AND POLICIES IMPLEMENTATIONEnsure the store adheres to all KIKO standards.Implement KIKO standards and procedures as outlined in the KIKO STORE BOOK and as directed by the Store Manager.Contribute to maintaining high standards of store image (layout, merchandising, and cleanliness) and quality in KIKO Customer Care.Stay informed about the latest market trends.
KIKO MILANO is hiring a Beauty Advisor in London. This position centers on creating positive in-store experiences and helping customers feel confident. The Beauty Advisor role involves more than selling makeup, it’s about building real connections and reflecting the brand’s inclusive values. Main responsibilities Greet customers as they enter the store and serve as their first point of contact Share detailed product knowledge and provide personalized beauty advice Use creativity to make each customer’s visit memorable Contribute to store performance by delivering outstanding service Bring energy and enthusiasm to every customer interaction Who fits this role People who care about beauty and cosmetics Those who enjoy connecting with customers Individuals interested in developing within a fashion-forward retail setting This Beauty Advisor position at KIKO MILANO in London offers the chance to shape how customers experience the brand each day.
About the Organisation...Amberside Advisors Ltd (AAL) is a premier consultancy firm specializing in project finance advisory services for both public and private sector entities. Our expertise merges exceptional financial modeling capabilities with seasoned project finance knowledge. Our comprehensive services encompass commercial and financial advisory, refinancing, due diligence, model development, model auditing, and training. To date, we have collaborated on over 1,500 projects across a diverse array of sectors and global markets, serving prestigious clients with multi-billion-pound investments.As part of the Steer Group since July 2022, AAL operates worldwide from 22 offices across four continents. We are dedicated to delivering high-quality advisory services, exceptional customer care, and insightful project guidance. Our core sectors include low carbon, transportation, decentralized energy, large-scale energy, and infrastructure. We regularly provide strategic advice on significant projects, including heat networks, wind, solar and biomass, transportation infrastructure, educational facilities, and public service contracts in domains such as local government, healthcare, education, and justice.AAL is an equal opportunities employer, committed to fostering a diverse and inclusive workplace. We prioritize staff wellbeing, hosting annual team-building events and weekly social gatherings to enhance camaraderie among colleagues.About the Role...As a Commercial Advisor, you will play a pivotal role in managing and executing projects with a high level of professionalism, often serving as the primary point of contact for clients. Your responsibilities will include leveraging your expertise in commercial, market, and technical/industry domains (including policy) while contributing to a specialized practice area. You will effectively manage project resources, including financial modeling consultants, while collaborating across teams.Your role will also involve expanding the Commercial Advisory practice area, particularly focusing on Renewables, as an extension of our leading decentralized/district energy services. You will demonstrate robust client management skills by providing commercial advice on energy infrastructure transactions and projects, including engagements with public sector entities, investors, and corporations. Additionally, you will actively drive business development efforts and adapt our business strategy in response to client needs and emerging trends.Key Responsibilities Include:Independently managing multiple complex client engagements (projects and proposals) while consulting with colleagues as necessary.Establishing and nurturing relationships with new clients.
Join our dynamic team at the newly opened Discover Gourmet store located in the departures lounge of London Stansted Airport! We are on the lookout for enthusiastic and energetic team members who share our passion for high-quality, locally sourced food.At Lagardère Travel Retail, exceptional service is at the core of our mission. As a Sales Advisor, you will play a vital role in ensuring every customer enjoys a welcoming atmosphere, expert assistance, and a first-rate shopping experience both on the sales floor and at the till point.While prior customer service experience is advantageous, it is not a prerequisite. We provide comprehensive training to equip you with the skills needed for success. Due to the nature of this role, a five-year work and personal reference, along with a Criminal Reference Check, will be required, as you will be working airside. Further details will be provided during the interview process, or feel free to reach out with any questions.Key Responsibilities:Customer EngagementWarmly greet customers with a friendly demeanor.Assist customers in making informed product selections.Promote additional sales through effective link selling.Deliver consistent, high-quality customer service at all times.Manage end-to-end customer service including till operations.Inventory ManagementEnsure the store is well-stocked and replenished.Handle goods receiving duties efficiently.Conduct stocktaking and maintain inventory compliance.Oversee merchandising and pricing strategies.Store Maintenance & SafetyMaintain a clean and inviting store appearance at all times.Ensure safe usage of cleaning materials and practices.Keep stock rooms tidy and in accordance with health & safety regulations.Report any safety hazards to management promptly.Security MeasuresSafeguard store inventory and ensure till compliance.Maintain shop floor security during your shift.Stay vigilant of potential security risks in collaboration with the airport community.Ideal Candidate Profile:Excellent communication skills, both verbal and written.Adaptable to a fast-paced, changing environment.Ability to work effectively both in teams and independently.Capable of thriving under pressure.Strong interpersonal skills and a professional demeanor.Reliable and punctual with attendance.Self-motivated and proactive.About Lagardère Travel Retail:Lagardère Travel Retail is a trailblazer in the travel retail sector, proudly operating over 4,600 stores across 35 countries since 2004. Our commitment to delivering exceptional experiences for travelers is unmatched, and we invite you to be part of this exciting journey.
Are you passionate about the vibrant atmosphere of the airport? Thrive in a fast-paced environment where every day brings new experiences? Do you enjoy engaging with people from diverse backgrounds? If so, a career in travel retail is the perfect fit for you!This position is available at our two new Lego stores located in the departures lounge of both the North and South terminals at London Gatwick Airport. We are searching for energetic and enthusiastic individuals to join our team—those who share a love for excellence and all things Lego!At Lagardère Travel Retail, exceptional service is at the core of our operations. Our goal is for every customer who enters our stores to be welcomed by a friendly team of Sales Advisors, ready to provide expert assistance and advice. In your role as a Sales Advisor, you will engage in all aspects of our bustling store, delivering top-notch customer service both on the sales floor and at the till point.Key Responsibilities:Customer EngagementWarmly greeting customers with a friendly smileAssisting customers in selecting productsPromoting additional sales opportunitiesEnsuring every customer receives excellent service consistentlyManaging customer service from start to finish, including till operationsInventory ManagementMaintaining a fully stocked storePerforming goods receiving dutiesConducting stocktaking and ensuring inventory complianceEngaging in merchandising and pricing activitiesStore Maintenance and SafetyKeeping the store well-presented at all timesEnsuring the safe use of cleaning materialsMaintaining tidiness in the store and stock rooms in accordance with Health & Safety regulationsReporting potential hazards on the shop floor or in the stock room to managementSecurity AwarenessEnsuring the security of stock on the shop floor and compliance with till inventoryBeing responsible for shop floor security during your shiftBeing aware of potential security risks within the airport environmentCandidate Profile:Excellent communication skills (both verbal and written)Adaptability to a dynamic environmentAble to work collaboratively as well as independentlyCapability to perform well under pressureStrong interpersonal skillsAbility to deliver a professional standard of serviceReliability in attendance and punctualitySelf-motivated and proactive
Join our dynamic team at inmotion as a Member Eligibility Advisor. In this pivotal role, you will be responsible for ensuring that our members receive the highest level of service and support regarding their eligibility.As a Member Eligibility Advisor, you will engage with members to clarify their eligibility requirements, assist in navigating our systems, and provide valuable information to enhance their experience. Your ability to communicate effectively and empathetically will be key to your success in this role.
At Sézane, we began our journey ten years ago as a pioneering French fashion brand born online. Initially named Les Composantes, we have since evolved, yet our core values remain steadfast: innovation, creativity, quality, and exceptional service.As we look towards the future, we seek dedicated, experienced, and agile talents who share our commitment to continuous improvement. We thrive on collaboration and creativity, and we believe that with the right resources, no challenge is insurmountable.At Sézane, every day presents a new opportunity. Your role today may differ from yesterday and tomorrow, making this a dynamic environment for passionate individuals.We are excited to welcome an Assistant Stock Manager to our retail team in London, offering a permanent full-time contract.Key Responsibilities:Stock ManagementMaster our policies, standards, and procedures.Organize and optimize storage, ensuring daily replenishment and upkeep of the stockroom.Receive, process, and store deliveries; assist in planning incoming deliveries and collection transitions.Prepare new products ahead of collection launches.Maintain comprehensive product knowledge to meet customer needs and support the sales team effectively.Manage customer returns, including defects, tailoring, and dry cleaning.Oversee after-sales service, handling processing, reimbursements, and repairs.Manage Click & Collect processes: intake, scanning, storage, and follow-up on pending orders.Conduct meticulous inventories (weekly, rotating, and full counts).Assist with ordering consumables and sundry items for the Apartment.Team Management & DevelopmentContribute to scheduling and organizing the stock team's operations.Onboard and train new team members in inventory management.Set clear objectives and monitor team progress regularly.Support the development of team members' skills and foster a collaborative environment.Propose process improvements proactively.Notify the Retail team promptly about any stock issues.
Collections & Recoveries AdvisorJoin our dynamic team in a hybrid role based in London, UK!Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.
Part-time|On-site|London, Greater London, United Kingdom
Are you enthusiastic about the world of beauty and eager to assist others in showcasing their individual styles? If so, we invite you to join our dynamic team at KIKO Milano as a Beauty Advisor. In this crucial role, you will provide outstanding customer service and share your beauty knowledge with our esteemed clients.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE & BUSINESS MANAGEMENTOffer exceptional service by engaging with all visitors and ensuring their experience aligns with KIKO's standards in attitude, attire, and makeup.Achieve business objectives as outlined by the Store Manager, focusing on customer experience, sales, and key performance indicators (KPIs).Address customer needs through effective cross-selling of products.Complete all BeKIKO training materials, quizzes, and training modules.Report any issues to management that may hinder the delivery of top-notch customer experiences and KPI achievements (e.g., trends, stock levels, store upkeep).Opportunity to take on responsibilities as a 'Beauty Tutor,' aiding the Store Manager in training the store team.PROCEDURES & POLICIES IMPLEMENTATIONEnsure the store complies with all KIKO standards.Adhere to KIKO procedures as specified in the KIKO STORE BOOK and communicated by the Store Manager.Help maintain high standards of visual merchandising and customer care quality.Stay updated on current market trends.
