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Experience Level
Experience
Qualifications
Strong communication skills with an empathetic approachAbility to analyze financial situations and propose suitable solutionsExperience in customer service or collections is a plusProficiency in handling both inbound and outbound communications with professionalismRegulatory compliance knowledge is advantageous
About the job
Collections & Recoveries Advisor
Join our dynamic team in a hybrid role based in London, UK!
Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.
About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.
Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.
About iwoca
iwoca is dedicated to providing small businesses with the financial tools they need to thrive. We leverage technology and data science to create tailored financial solutions that empower business owners to make confident decisions swiftly. Our commitment to customer service excellence is at the heart of our operations, ensuring we help businesses navigate their financial journeys effectively.
About WatershedWatershed is an innovative leader in enterprise sustainability solutions, enabling companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage their climate and ESG data. Our platform produces audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving genuine decarbonization effo…
Join WatershedWatershed is at the forefront of enterprise sustainability solutions, empowering businesses such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage climate and ESG data. Our platform generates audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving genuine decarbonization efforts. We seek passionate individuals eager to build impactful products, thrive in a mission-driven startup environment, and contribute to shaping the culture of an expanding team.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a remote workforce across the US and Europe, we hope you’ll consider being part of our journey!Your RoleWe are in search of a dedicated software engineer to join our sustainability AI reporting team. As a key member of a cross-functional team, you will develop cutting-edge AI tools that assist businesses in managing and reporting their sustainability progress. Utilize LLMs, embeddings, and other AI technologies to deliver customer-centric features and help establish the technical framework for AI at Watershed.This position is based in our London HQ for 4 days a week.ResponsibilitiesDeploy code to production on day onePrototype, develop, and iterate on new product areas, equipping our customers with powerful AI tools for information extraction and report generationProductionize and launch core technologies that enhance AI capabilities based on extensive operational sustainability dataStay abreast of AI advancements to assess their relevance for WatershedWrite efficient, well-structured, tested, and maintainable code across our technology stackQualificationsYou may be a great fit if you possess:3+ years of software engineering experience, preferably in Node.js web developmentExperience in developing customer-facing products rooted in user needsEnthusiasm for joining a startup and contributing to the evolution of a growing engineering teamStrong full-stack development skills with a solid understanding of modern web technologies
Role overview The Sustainability Product Specialist at Watershed plays a key role in advancing the company’s environmental objectives through thoughtful product strategy. Based in London, this position works alongside teams from various parts of the business to help shape and refine products that align with sustainability standards. What you will do Work with colleagues from multiple departments to design and carry out product strategies centered on sustainability. Offer insights that inform product improvements and help ensure offerings support environmental goals. Verify that products meet applicable sustainability standards and requirements.
About WatershedWatershed is the leading enterprise sustainability platform, partnering with influential companies such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens. Our mission is to empower organizations to effectively manage climate and ESG data, generate audit-ready metrics for voluntary and regulatory reporting including CSRD, and catalyze significant decarbonization efforts. At Watershed, we value team members who are passionate about product development, thrive in a mission-driven startup environment, and are eager to contribute to our evolving culture.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, along with remote team members across the US and Europe, we invite you to be a part of our journey!The RoleWe are in search of dynamic sales development representatives to expand Watershed's reach in Germany and Central Europe. As the demand for corporate climate initiatives rises daily, your role will be pivotal in engaging companies and fostering excitement about partnering with Watershed. As a vital member of our go-to-market team, you will contribute to developing our sales strategy, refining Watershed’s offerings, building a high-performing team, and accelerating our growth across Europe.Fluency in both English and German is essential for this position.
Join Watershed as a Strategic Customer Success ManagerAt Watershed, we are pioneering the enterprise sustainability platform that enables leading companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens to effectively manage their climate and ESG data. Our mission is to empower organizations to produce audit-ready metrics for both voluntary and regulatory reporting, including CSRD, while driving meaningful decarbonization efforts. We are looking for passionate team members who are excited about product-building and eager to contribute to the culture of a dynamic, mission-oriented startup.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe, we invite you to be part of our journey!Your RoleAs a Strategic Customer Success Manager (CSM), you will play a crucial role in our mission to assist companies in measuring, reducing, removing, and reporting their emissions. Your success will be defined by the success of our customers, and you will be among the founding members of our Customer Success team, guiding customers on their climate journeys.You will manage relationships with our largest customers, helping them navigate the complexities of sustainability, Watershed’s offerings, and their organizational goals. By deeply understanding their business, you will leverage our broader teams to ensure they achieve their sustainability objectives.Key Responsibilities:Drive success for a select group of high-value customers, focusing on retention, growth, and impact.Establish trusted executive relationships, demonstrating how sustainability data informs strategic decisions.Lead customer planning and governance through structured roadmaps and executive reviews.Advocate for the customer internally, influencing product priorities and strategy.Coordinate internal teams to deliver exceptional value to customers within complex organizational structures.
About WatershedWatershed is a premier enterprise sustainability platform utilized by leading organizations such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens. Our platform enables companies to effectively manage climate and ESG data, generate audit-ready metrics for both voluntary and regulatory reporting including CSRD, and facilitate substantial decarbonization efforts. We seek passionate individuals who are enthusiastic about product development, eager to contribute to a mission-driven startup, and willing to collaborate in shaping a vibrant team culture.With offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and a robust remote workforce across the US and Europe, we invite you to explore the opportunity to join our dynamic team!The RoleWe are on the lookout for a talented software engineer with a specialization in AI to become a key member of our sustainability AI reporting team. In this technical leadership role, you will assist in the creation of a cutting-edge AI tool that empowers companies to manage and report their sustainability progress. You will harness LLMs, embeddings, and various AI technologies to deliver innovative features to our customers while establishing the technical groundwork for AI at Watershed.This position requires being based in our London HQ four days a week.Your Responsibilities:Prototype, develop, and refine new product features for Watershed, empowering our customers with advanced AI tools for data extraction and report generation.Productionize and launch core technologies necessary for AI functionalities, leveraging extensive operational sustainability data.Engage with product and other AI engineering teams to define product and technical strategy.Stay informed about advancements and state-of-the-art developments in AI to assess relevance for Watershed.Write efficient, high-quality, tested, and maintainable code across our technical stack.Ideal Candidates Will Have:A minimum of 2 years of experience in building AI-powered products and 5+ years in software engineering.Proven experience in developing products utilizing LLMs, embeddings, and other machine learning technologies.Comprehensive experience with the lifecycle of building, deploying, and monitoring products that leverage LLMs, embeddings, or other machine learning technologies.
About WatershedWatershed is a pioneering platform dedicated to enterprise sustainability. Industry leaders such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens rely on Watershed to effectively manage climate and ESG data, generate audit-ready metrics for both voluntary and regulatory reporting, including CSRD, and initiate meaningful decarbonization efforts. We are on the lookout for passionate individuals who excel in product development, are eager to contribute to a mission-driven startup, and are excited about helping shape the culture of a dynamic team.With offices located in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe, we invite you to consider becoming part of our innovative team!The RoleWe are seeking an Enterprise Account Executive to join our London team or work remotely from the Nordics. As we reach a pivotal moment where large companies are increasingly launching climate initiatives, your mission will be to onboard these organizations to Watershed and ensure their success. The Nordics is a vital market for us, where top companies have been leading the way in climate action for years. As a key member of our go-to-market organization, you will contribute to developing our sales strategies for the region, influence Watershed’s product direction, and help expand our market leadership.Your responsibilities will include:Promoting Watershed by identifying and engaging key stakeholders in leading companies, educating them about effective climate programs, and driving their success with our solution.Managing the entire sales process from initial outreach to contract signing.Contributing to the development of Watershed’s go-to-market strategy and facilitating entry into new market segments.Providing insightful customer feedback to shape Watershed’s product strategy.Developing expertise in climate solutions, guiding companies on carbon reduction strategies, clean energy, and supply chain decarbonization.Assisting in the expansion of our sales team.Traveling to meet with customers, prospects, and partners in the Nordics.To thrive in this role, you should possess:Demonstrable sales experience within a SaaS environment.A proven track record of sales success, particularly with enterprise clients (10,000+ employees) at the executive level.A strong interest in sustainability and climate action.Excellent interpersonal and communication skills.Ability to work independently and as part of a team in a fast-paced environment.
Role overview Watershed is hiring a Product Support Specialist in London. This role serves as the first point of contact for customers, working to resolve questions and technical issues related to Watershed’s products. What you will do Troubleshoot product issues and respond to customer inquiries Offer clear solutions and guidance to help customers get the most from Watershed’s services Support a positive customer experience, aiming to build long-term satisfaction and loyalty What matters here Strong problem-solving skills Clear, empathetic communication A focus on helping customers succeed with Watershed’s products
Join Watershed: Pioneers in Enterprise SustainabilityAt Watershed, we are redefining sustainability for enterprises. Trusted by industry leaders such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens, our platform empowers organizations to effectively manage climate and ESG data while ensuring compliance with regulatory requirements like the CSRD. As we expand, we seek passionate team members dedicated to product innovation and eager to contribute to the evolving culture of our mission-driven startup.With offices in key cities around the globe including San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, our team is also enriched by remote talent across the US and Europe. We invite you to explore the opportunity to join us!Your Role: Driving Change as an Enterprise Account ExecutiveWe are in search of an Enterprise Account Executive to join our dedicated team in London. As organizations increasingly recognize the urgency of climate action, you will play a pivotal role in facilitating their transition to Watershed. You’ll be instrumental in building our sales strategy, enhancing our product offerings, and contributing to the growth of a high-performing team.Your Responsibilities:Engage with key stakeholders at top-tier enterprises, demonstrating the value of effective climate programs while guiding them to success with Watershed.Oversee the entire sales lifecycle, from initial outreach to contract finalization.Contribute to the development of Watershed's go-to-market strategy and explore opportunities in new market segments.Influence product development by providing insights based on frontline customer interactions.Become a climate expert, advising companies on carbon reduction strategies, clean energy solutions, and sustainable supply chain practices.Support the expansion of our sales team.To Thrive in This Role:You possess relevant sales experience, ideally within a SaaS environment.You have a proven track record of success in sales, particularly with enterprise clients (10,000+ employees) at the executive level.You are adept at prospecting new business within unfamiliar territories.You are excited about building new frameworks and strategies from the ground up, particularly in crafting sales playbooks and articulating the Watershed narrative.Your passion for sustainability and climate action drives your professional endeavors.
Who We AreSamsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, a transformative platform that empowers organizations reliant on physical operations to capitalize on Internet of Things (IoT) data. Our mission is to enhance the safety, efficiency, and sustainability of the foundational sectors driving the global economy. Representing over 40% of global GDP, these industries—including agriculture, construction, field services, transportation, and manufacturing—are critical infrastructure, and we are excited to lead their digital transformation.Joining Samsara means you will play a vital role in defining the future of physical operations. You'll collaborate with a dynamic team focused on developing innovative product solutions such as Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As a recently public company, we provide the autonomy and support needed to make a significant impact as we build for the long term.About the Role:In this newly established Staff Software Engineer position, you will design the technical architecture necessary for global fleet sustainability, focusing on digitizing the vast transport and infrastructure sectors that support our world. Our goal goes beyond traditional cost-saving measures; we prioritize resource efficiency on a global scale.At Samsara, our Staff Engineers are proactive technical leaders who integrate high-level architectural strategies with a determined builder mindset. They operate with empowered autonomy, addressing the most complex challenges at the intersection of physical and digital operations.Unlike conventional architects, they maintain a close connection to the implementation, actively contributing to the codebase to foster rapid innovation and sustain development momentum. Their leadership serves as a force multiplier, elevating the technical capabilities of the team through insightful mentorship and pragmatic decision-making, ensuring that every line of code has a measurable impact on the world’s essential industries.In this role, you will spearhead the technical strategy for our Sustainability suite—transforming raw, inconsistent sensor signals into high-fidelity data for precise energy monitoring, and constructing the intricate global infrastructure necessary for fleet electrification.
About the Organisation...Amberside Advisors Ltd (AAL) is a premier consultancy firm specializing in project finance advisory services for both public and private sector entities. Our expertise merges exceptional financial modeling capabilities with seasoned project finance knowledge. Our comprehensive services encompass commercial and financial advisory, refinancing, due diligence, model development, model auditing, and training. To date, we have collaborated on over 1,500 projects across a diverse array of sectors and global markets, serving prestigious clients with multi-billion-pound investments.As part of the Steer Group since July 2022, AAL operates worldwide from 22 offices across four continents. We are dedicated to delivering high-quality advisory services, exceptional customer care, and insightful project guidance. Our core sectors include low carbon, transportation, decentralized energy, large-scale energy, and infrastructure. We regularly provide strategic advice on significant projects, including heat networks, wind, solar and biomass, transportation infrastructure, educational facilities, and public service contracts in domains such as local government, healthcare, education, and justice.AAL is an equal opportunities employer, committed to fostering a diverse and inclusive workplace. We prioritize staff wellbeing, hosting annual team-building events and weekly social gatherings to enhance camaraderie among colleagues.About the Role...As a Commercial Advisor, you will play a pivotal role in managing and executing projects with a high level of professionalism, often serving as the primary point of contact for clients. Your responsibilities will include leveraging your expertise in commercial, market, and technical/industry domains (including policy) while contributing to a specialized practice area. You will effectively manage project resources, including financial modeling consultants, while collaborating across teams.Your role will also involve expanding the Commercial Advisory practice area, particularly focusing on Renewables, as an extension of our leading decentralized/district energy services. You will demonstrate robust client management skills by providing commercial advice on energy infrastructure transactions and projects, including engagements with public sector entities, investors, and corporations. Additionally, you will actively drive business development efforts and adapt our business strategy in response to client needs and emerging trends.Key Responsibilities Include:Independently managing multiple complex client engagements (projects and proposals) while consulting with colleagues as necessary.Establishing and nurturing relationships with new clients.
About Charlotte Tilbury BeautyFounded by the renowned British makeup artist and beauty innovator Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup applications for everyone, anywhere, with a diverse and user-friendly range of products. Today, Charlotte Tilbury Beauty continues to set records across various markets, channels, and categories while scaling rapidly.In the last decade, Charlotte Tilbury Beauty has witnessed remarkable growth and has become one of the most talked-about brands in the beauty sector and beyond. It has evolved into a global phenomenon across 50 markets (and counting), employing over 2,300 dedicated individuals who are part of the Dream Team, bringing our vision to life.Charlotte Tilbury Beauty is now a truly global entity, achieving market-leading growth and launching innovative retail and product initiatives powered by cutting-edge technology, all while fostering a culture that embraces challenges, champions disruptive thinking, and promotes teamwork to share the magic. The infectious energy behind the brand is undeniable, and as we expand, we are constantly seeking extraordinary talent eager to contribute to our success and help fulfill our limitless ambitions.About the RoleAt Charlotte Tilbury, we are driven by our mission to empower everyone to feel and look their most beautiful, extending beyond our products to our broader societal impact. Joining our Sustainability team, a part of our Business Transformation Function, offers a unique opportunity to make a tangible impact within a rapidly growing global business for a motivated and passionate individual committed to driving sustainability initiatives. As a Sustainability Analyst, you will develop and implement robust data collection methods and tools to support our internal and external reporting needs.Your passion for sustainability, coupled with a keen understanding of the challenges and opportunities within this arena, will allow you to leverage your data management skills to assist the Sustainability team in measuring and tracking the performance of our sustainability objectives. You thrive on gathering and analyzing data, utilizing it to solve problems and inform decision-making. With a strong attention to detail, you can quickly identify trends and discrepancies in data sets and communicate your findings effectively to diverse audiences. You enjoy tackling challenges and discovering ways to enhance data accuracy and reporting efficiency, empowering the team to make informed decisions. As a Sustainability Analyst, your responsibilities will include:Developing, managing, and organizing sustainability data collection, analysis, and reporting methods for sustainability key performance indicators (KPIs).
About General Atlantic General Atlantic is a global investment firm with over 45 years of experience. Since 1980, the firm has supported more than 830 companies, partnering with founders and investors to help build businesses that create long-term value. General Atlantic manages around $123 billion in assets, offering strategies in Growth Equity, Credit, Climate, and Sustainable Infrastructure. The team includes over 900 professionals across 20 countries and five regions. Learn more at www.generalatlantic.com. About Actis In October 2024, General Atlantic acquired Actis, which now operates as its Sustainable Infrastructure arm. Actis is recognized for investing in sustainable infrastructure and delivering strong returns for institutional investors, while also focusing on positive social and environmental impact. The firm invests in areas such as energy transition, digitalization, and supply chain transformation. Since its founding, Actis has raised $26 billion to support sustainable growth. Actis is a signatory to the United Nations-backed Principles for Responsible Investment (UNPRI) and consistently earns top ratings in UNPRI assessments. More information is available at www.act.is. Role Overview: Senior Associate, Sustainability Actis is seeking a Senior Associate to join its Sustainability team in London. The person in this role will work closely with colleagues across the firm to support sustainability initiatives within the Sustainable Infrastructure strategy.
Become a Sales Advisor at ProCook!At ProCook, we believe that exceptional cooking begins with the right tools and talented individuals. We are seeking a dynamic, customer-focused Sales Advisor who thrives on engaging with customers, understanding high-quality products, and influencing purchase decisions through outstanding service and product expertise.This role is centered around customer interaction, with defined performance benchmarks, structured training programs, and the potential to earn bonuses by meeting sales targets.Your Responsibilities:As a Sales Advisor, you will be instrumental in fostering a welcoming shopping atmosphere, ensuring that each customer departs with the ideal product that complements their culinary preferences. You will represent ProCook, assisting customers with product choices, addressing inquiries, and delivering unmatched service.Join our established London Westfield store team. This is a permanent part-time position, requiring 8 hours per week, arranged as either two 4-hour shifts or one 8-hour shift across Thursday, Friday, and one weekend day.Our Commitment to You — And Your Commitment to ProCookWe take pride in our strong values, supportive culture, and the benefits we provide to our team members. At ProCook, we invest in your growth and success, and in return, we seek individuals who bring enthusiasm, dependability, and a sincere dedication to delivering exceptional service daily. If you value quality, collaboration, and personal development with a vibrant brand, you will thrive here.RequirementsYour Key Responsibilities:Welcome and engage customers with confidence and enthusiasm.Share your product knowledge to inspire and guide informed purchasing decisions.Demonstrate products and communicate promotions effectively to build trust and add value.Achieve and surpass sales targets through quality customer interactions.Maintain an attractive store environment and support visual merchandising efforts.Process transactions accurately and professionally.Continuously learn and develop through structured training and ongoing coaching.You Will Excel in This Role If You:Are confident, articulate, and comfortable engaging with customers.Have prior experience in a customer-facing sales position.Enjoy learning about products and sharing that knowledge with others.Possess strong communication and interpersonal skills.Have experience in retail or customer service.Are comfortable working towards defined performance goals and sales targets.Can work flexibly, including weekends and peak hours as per the schedule.
Do you have a passion for beauty and a desire to help others express their individuality? Join our dynamic team at KIKO Milano as a Beauty Advisor. In this role, you will be essential in delivering top-notch customer service and beauty insights to our esteemed customers.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE AND BUSINESS MANAGEMENTProvide exceptional service by connecting with and assisting all visitors, ensuring your appearance aligns with KIKO standards (attitude, attire, and makeup).Achieve business objectives set by the Store Manager (Customer Experience, Sales, KPIs).Fulfill customer needs through effective cross-selling.Complete all BeKIKO training modules, quizzes, and coursework.Report any issues to management that may affect the customer experience and KPI outcomes (e.g., trends, inventory, store maintenance).Assist as a 'Beauty Tutor' by collaborating with the Store Manager in training team members.PROCEDURES AND POLICIES IMPLEMENTATIONEnsure the store adheres to all KIKO standards.Implement KIKO standards and procedures as outlined in the KIKO STORE BOOK and as directed by the Store Manager.Contribute to maintaining high standards of store image (layout, merchandising, and cleanliness) and quality in KIKO Customer Care.Stay informed about the latest market trends.
Join our dynamic team at SMCP as a Sales Advisor in the heart of London. We are looking for passionate individuals who are dedicated to providing exceptional customer service and creating memorable shopping experiences. In this role, you will engage with customers, assist them in finding the perfect products, and contribute to achieving sales targets.
Join our dynamic team at inmotion as a Member Eligibility Advisor. In this pivotal role, you will be responsible for ensuring that our members receive the highest level of service and support regarding their eligibility.As a Member Eligibility Advisor, you will engage with members to clarify their eligibility requirements, assist in navigating our systems, and provide valuable information to enhance their experience. Your ability to communicate effectively and empathetically will be key to your success in this role.
Collections & Recoveries AdvisorJoin our dynamic team in a hybrid role based in London, UK!Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.
Part-time|On-site|London, Greater London, United Kingdom
Are you enthusiastic about the world of beauty and eager to assist others in showcasing their individual styles? If so, we invite you to join our dynamic team at KIKO Milano as a Beauty Advisor. In this crucial role, you will provide outstanding customer service and share your beauty knowledge with our esteemed clients.PRIMARY RESPONSIBILITIESCUSTOMER EXPERIENCE & BUSINESS MANAGEMENTOffer exceptional service by engaging with all visitors and ensuring their experience aligns with KIKO's standards in attitude, attire, and makeup.Achieve business objectives as outlined by the Store Manager, focusing on customer experience, sales, and key performance indicators (KPIs).Address customer needs through effective cross-selling of products.Complete all BeKIKO training materials, quizzes, and training modules.Report any issues to management that may hinder the delivery of top-notch customer experiences and KPI achievements (e.g., trends, stock levels, store upkeep).Opportunity to take on responsibilities as a 'Beauty Tutor,' aiding the Store Manager in training the store team.PROCEDURES & POLICIES IMPLEMENTATIONEnsure the store complies with all KIKO standards.Adhere to KIKO procedures as specified in the KIKO STORE BOOK and communicated by the Store Manager.Help maintain high standards of visual merchandising and customer care quality.Stay updated on current market trends.
Part-time|On-site|London, Greater London, United Kingdom
At BOGGI Milano, we are dedicated to embodying Italian excellence, meticulous attention to detail, and fostering genuine relationships with each client. Each sale represents a unique encounter, and every client has their own story to tell. Stepping into our boutique means immersing yourself in a world of contemporary elegance.Role OverviewAs a Sales Advisor, you will serve as a true Brand Ambassador. Your role is to warmly welcome each client, grasp their needs, and guide them through a personalized and unforgettable shopping journey, whether in-store or online. Your efforts will be crucial in enhancing our brand image and achieving sales objectives through exceptional service and trusted relationships.Key ResponsibilitiesProvide outstanding service that enhances every client interaction, promoting the brand, products, and customer loyalty initiatives.Identify customer needs, passionately showcase products, and assist in making the best purchasing decisions.Establish long-term relationships with clients, cultivating trust and loyalty.Encourage omnichannel sales efforts, including Click&Collect and Seek&Send methods.Actively contribute to both individual and team sales targets.Professionally address customer inquiries and complaints in collaboration with the Store Manager.Maintain the store's overall organization and presentation in accordance with brand standards.Assist with inventory management and omnichannel operations.Support cash handling procedures while complying with company policies.Candidate ProfileA genuine passion for fashion and customer service.Exemplary elegance, empathy, and interpersonal skills.Proactive, results-driven, and eager to learn.A positive, team-oriented mindset.Previous experience in fashion, luxury, or premium retail is advantageous.What We OfferJoining BOGGI Milano means becoming part of an elegant and dynamic environment where a shared passion for customer care and style prevails.
