Commercial Account Manager - UK

LangChainLondon

On-site Full-time

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Experience Level

Manager

Qualifications

To excel in this role, candidates should possess a proven track record in account management or customer success within the tech industry, particularly in software or SaaS environments. Strong analytical skills and the ability to interpret data to drive decision-making are essential. Exceptional communication and relationship-building skills are a must, as is a deep understanding of customer engagement strategies.

About the job

About LangChain:

LangChain is at the forefront of transforming intelligent agents into a common tool across industries. Our innovative foundation for agent engineering enables developers to transition seamlessly from prototypes to production-ready AI agents, trusted by teams to deliver results. We began with widely embraced open-source tools and have expanded to provide a robust platform for building, evaluating, deploying, and managing agents at scale.

Today, our tools, including LangChain, LangGraph, LangSmith, and Agent Builder, empower teams to launch tangible AI products in both startups and large enterprises. Major companies such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 rely on LangChain to enhance their AI capabilities.

With a successful $125M Series B funding round led by IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, LangChain is poised for accelerated growth and innovation. Every team member plays a pivotal role in shaping our technology's impact in the real world.

Position Overview

We are seeking a proactive and results-oriented Commercial Account Manager to drive the adoption, retention, and growth of our customer base. In this pivotal role within our post-sale team, you will serve as the main commercial liaison for a vital segment of our clientele. Your mission is to cultivate enduring partnerships, ensuring that customers derive maximum value from LangChain while fostering usage, renewals, and expanding their investment. Your effectiveness will be gauged by your contributions to customer retention and net revenue retention.

Key Responsibilities

Oversee the entire customer lifecycle after contract signing for a portfolio of commercial clients, ensuring exceptional retention rates.
Create and manage a continuous forecast for your portfolio, consistently achieving or surpassing quarterly and annual renewal and net retention goals.
Proactively identify and address churn risks by assessing customer health, tracking product usage, and overcoming commercial barriers.
Discover and act on expansion opportunities by aligning customer needs with new features and products, clearly communicating the added value.
Build and maintain strong relationships with key stakeholders, from end-users to business decision-makers.

About LangChain

LangChain is revolutionizing the way AI agents are developed and deployed, providing developers with the tools they need to succeed in building intelligent applications. We are committed to fostering innovation and collaboration within our team, ensuring that every member has the opportunity to make a significant impact.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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