Commercial Services CRM Manager
Veeva Systems, Inc.Massachusetts - Boston
Hybrid Full-time
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Experience Level
Manager
Qualifications
Qualifications:Proven leadership experience in CRM management within the life sciences sector. Strong understanding of cloud-based solutions and their impact on commercial services. Exceptional communication and mentorship skills. Demonstrated ability to drive project success and optimize service delivery. Passion for customer success and team development.
Veeva Systems is a visionary company dedicated to transforming the life sciences industry through innovative cloud solutions that accelerate the delivery of therapies to patients. As one of the fastest-growing SaaS companies, we achieved over $2 billion in revenue last fiscal year and continue to expand our horizons.
Our core values, Do the Right Thing, Customer Success, Employee Success, and Speed, drive our mission. In 2021, we made history by becoming a public benefit corporation (PBC), committed to serving our customers, employees, and the broader community.
As a Work Anywhere company, we offer you the flexibility to choose your work environment, whether it's from home or our office, allowing you to thrive in a setting that suits you best.
Join us in revolutionizing the life sciences sector and making a meaningful difference in the lives of our customers, employees, and communities.
The Role
At Veeva, we lead the way in cloud technology for the global life sciences industry. Our commitment to innovation and speed empowers companies of all sizes, from major pharmaceuticals to emerging biotechs, to deliver life-saving medications more efficiently.
We are looking for a dynamic CRM Manager to join our North America Commercial Services team. This pivotal leadership role will focus on driving the success of our Vault CRM projects, enhancing our service delivery, and playing a critical role in the growth and advancement of our commercial services within the life sciences arena.
As a Practice Manager within our CRM team, you will be a proven leader and mentor, passionate about fostering high-performing teams and ensuring customer satisfaction. You will lead our CRM initiatives, define our hiring strategies, and oversee key operational frameworks.
About Veeva Systems, Inc.
Veeva Systems is at the forefront of innovation in cloud-based software, dedicated to enhancing the life sciences industry. Our commitment to excellence and rapid growth makes us a leader in delivering life-saving solutions to patients globally.
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