Community Lead

About the Role normalcomputing is hiring a Technical Community Lead in New York City. This person will help build and support our technical community, encourage active participation, and make sure members have the resources and support to succeed. What You Will Do Foster engagement and collaboration among technical community members Promote knowledge sharing…

The Connections & Community Lead at Squarespace will be a pivotal force in driving initiatives that foster community and connections, significantly enhancing the employee experience. Reporting to the Manager of Workplace Experience, this role offers a unique opportunity for all Squarespace employees to network, connect, and share their diverse cultures and experiences. Collaborating with the internal People team, you will design and implement programs that cultivate an inclusive and welcoming workplace environment for Squarespace employees globally.Your Responsibilities Include:Overseeing and enhancing existing Inclusion programs, while partnering with and managing the activities of Squarespace’s seven Employee Resource Groups (ERGs). You will serve as a strategic advisor, empowering ERG Chairs to cultivate sustainable, high-trust global community ecosystems.Designing and facilitating a productive two-way communication process between ERGs and the People Team, effectively relaying employee insights and actionable recommendations back to the community.Creating and implementing streamlined processes, tools, and templates to alleviate administrative burdens on ERG chairs, enabling them to focus on community leadership.Maintaining and ensuring the accuracy of documentation for the inclusion team across internal systems, presentations, and communication channels to guarantee information is reliable and accessible.Managing the Inclusion budget comprehensively, including coordinating with Finance for monthly reporting and overseeing procurement processes to ensure timely vendor payments.Defining and tracking success metrics for ERGs focused on belonging, connection quality, new member integration, and Chair sustainability, translating insights into actionable recommendations to enhance community health and program impact.Collaborating with the People team to ensure inclusion principles are integral to all initiatives, including curating resource libraries for our ERGs to share with their members.Leading the coordination of the company’s sustainability initiatives and reporting, encompassing cross-functional data collection, annual audits, vendor partnerships for sustainability reports, and ensuring compliance with state regulations for required disclosures.Acting as the primary liaison for our employee donation-matching tool, Bright Funds.Staying abreast of the latest trends and best practices in Inclusion, bringing innovative ideas to the organization.

At August, we are revolutionizing the legal landscape with AI solutions tailored specifically for midsized law firms. Our innovative platform streamlines the process of drafting, reviewing, and analyzing legal documents, drastically reducing time from hours to mere minutes. Trusted by forward-thinking law firms in the U.S., Australia, and Asia, we are supported by esteemed investors including NEA, Pear VC, and Stanford Law, as we continue to expand our global footprint.We thrive in a fast-paced environment where client feedback drives our improvements, and we are committed to harnessing the power of AI to enhance legal practices.THE ROLEAs the Community & Partnerships Lead, you will be instrumental in establishing and enhancing August's presence within the technology and AI sectors. Your primary focus will be to conceptualize and execute a variety of events—such as dinners, conferences, and panels—that connect lawyers interested in technology, engineers, product leaders, and AI enthusiasts passionate about the future of professional services.This role demands a proactive, strategic approach, where you will identify key figures across the tech and AI landscape—beyond just legal tech—and cultivate relationships that facilitate high-value gatherings, solidifying August's reputation as a leader in applied AI.You will oversee the entire lifecycle of events, acting as August's liaison to the broader tech and AI community, forging connections with media, analysts, and industry influencers to amplify our brand's presence.WHAT YOU'LL DOEvents & CommunityDesign and execute multi-format events:Intimate dinners (10-15): Engaging managing partners, CIOs, and tech leadersConference presence: Actively participating at ABA TECHSHOW, ILTACON, Legalweek, and ReInvent LawRoundtables (15-30): Tailored discussions centering on specific practice areasCustomer Advisory Panels: Facilitating quarterly sessions on product roadmapsVirtual sessions: Hosting webinars, fireside chats, and AMAsWorkshops: Providing AI training for legal professionalsBuild a network across the tech and AI ecosystem:Engage with lawyers interested in technology and automationConnect with managing partners and CIOs at professional services firmsNetwork with tech founders, product leaders, and engineersCollaborate with innovation directors and COOs exploring AIEngage with AI researchers, policy experts, and journalists

Recidiviz is seeking a dynamic Content and Communications Lead to drive our narrative and elevate our brand presence. In this pivotal role, you will craft compelling stories that resonate across diverse platforms, shaping perceptions of our mission to improve the criminal justice system. This is more than just content creation; it’s about harnessing the power of storytelling to inspire change and foster collaboration with our government partners. You will engage with pilot users to capture success stories and translate them into impactful content that encourages adoption of our innovative solutions across states.

Join dualentry as a Lead Technical Writer and play a pivotal role in shaping our documentation standards. In this position, you will be responsible for creating clear and comprehensive technical documentation that meets the needs of our users. You will collaborate with cross-functional teams to gather information, understand complex technical concepts, and translate them into user-friendly content.

Join Our MissionIn 2025, groundbreaking tools like Cursor, Devin, and Claude revolutionized engineering, allowing for unprecedented speed in delivering solutions. Yet, many sectors—Sales, Operations, Marketing, and Finance—remain bogged down by endless Slack threads, tedious manual data entry, and mediocre AI responses.At Vellum, we are determined to change that.We are developing a platform that empowers users to articulate their goals in simple terms and instantly produce reliable, functioning agents (imagine a user-friendly version of 'Lovable for agents' and 'Devin for everyone').

About SandbarSandbar is a pioneering interface company based in New York City, dedicated to empowering individuals in a world of agency—enabling them to think, act, and move freely. Our dynamic team has developed software, machine learning, and hardware products in collaboration with industry giants like Meta, CTRL-labs, Google, Apple, Fitbit, Peloton, and Equinox.Our flagship product, Stream, is an innovative human-agent interface—a private voice ring and conversational computer, set to ship in Summer '26. Featured in renowned publications such as the Wall Street Journal, Bloomberg, and Wired, Stream represents a breakthrough in personal augmentation.Join us in our mission to redefine self-augmentation through cutting-edge technology.About the RoleWe are seeking a passionate individual to take charge of our marketing engine—from nurturing our early community to developing systems that transform engagement into valuable insights. You will act as the vital link between our customers and our product, ensuring that every interaction strengthens relationships and reveals critical learnings.This role transcends traditional community management; it encompasses CRM strategy, community development, and insights synthesis. You will establish the foundation that fosters word-of-mouth promotion and transforms our most engaged customers into devoted advocates.ResponsibilitiesNurture, Audience & CRMLead the design and execution of email nurture and lifecycle journeys, crafting sequences that guide individuals from waitlist status to pre-order and ultimately to engaged advocates.Expand and cultivate owned audiences through compelling content, collaborating with brand leads to effectively share stories and product insights across email, website, and LinkedIn.Monitor audience engagement and intent signals, leveraging CRM and content performance metrics to identify high-value moments, engaged followers, and potential advocates.Develop CRM workflows to track customer journeys and highlight high-intent interactions.Community & EngagementEstablish and oversee our community infrastructure.Manage social media engagement to foster a vibrant community.Create programs that provide early customers with meaningful opportunities to engage (such as beta testing, feedback sessions, and referrals).Coordinate social media scheduling and posting in alignment with our content strategy.Insights, Analytics & Feedback LoopSynthesize community feedback and analyze data to inform product development and marketing strategies.

Role Overview On Running AG is seeking a Lead Technical Representative based in New York City. This position plays a central role in advancing On's strategic growth across the region. The Lead Technical Representative reports to the Senior Lead Technical Representatives within the Brand Experience team and guides a group of Technical Representatives. The focus: deliver outstanding service to key wholesale partners and foster strong brand loyalty in local communities. This role combines project leadership with hands-on coaching, ensuring On's premium standards are upheld in every training, trial, and retail interaction. Main Responsibilities Oversee and grow a regional team of Technical Representatives, handling recruitment, onboarding, and ongoing development to drive strong results. Mentor team members to deepen their technical expertise, strengthen relationship-building skills, and support their career progression within Brand Experience. Lead the delivery of high-quality dealer training programs, including Oniversity and Key Account Summits, maintaining consistency and brand standards across the region. Serve as a strategic contact for major national accounts, offering specialized education and integrated marketing support. Use tools such as Salesforce, ThirdChannel, and Asana to monitor team performance, spot potential risks, and provide data-driven recommendations. Work closely with Sales, Marketing, Trade, and Operations teams to ensure grassroots initiatives support larger seasonal campaigns and business goals. Develop new ways to engage retailers and consumers, challenging traditional technical representative programs to create memorable experiences. Manage complex regional projects and budgets, making the most of resources to increase product trials and community involvement.

About BasisBasis is revolutionizing the accounting industry by providing professionals with a dedicated team of AI agents to manage intricate workflows efficiently. We have successfully achieved product-market fit, are experiencing demand that exceeds our capacity, and have recently secured $34 million in funding to accelerate our growth.Founded in the vibrant tech hub of New York City, we invite you to discover more about our mission and innovations here.About the RoleWe are seeking a talented individual to narrate the compelling story of Basis to the world. In this role, you will shape our public image and establish our brand voice, as we venture into uncharted territories at the crossroads of AI and accounting. Your mission will involve crafting narratives that highlight our unique value propositions, particularly to attract top-tier machine learning and engineering talent.At Basis, we value transparency and open communication, and we aim to share our insights publicly (explore our writings here, here, and here). However, we recognize that we need to enhance our storytelling efforts, and you will play a pivotal role in developing a narrative that resonates with our aspirations to be a generational company. Location: NYC, Flatiron office. Our team collaborates in-person.What Makes Basis Special?Frontier of Applied AIBasis stands at the forefront of applied AI, being among the few companies implementing AI agents in real-world accounting scenarios. We are pioneering the transformation of raw AI capabilities into tangible economic productivity, setting ourselves apart in an industry of paramount significance.Centrality of AccountingAccounting serves as the backbone of our financial ecosystem, translating complex realities into understandable financial data that guides decision-making for individuals and businesses alike. The caliber of accounting directly influences the quality of economic decisions.

Bastion builds financial infrastructure for modern enterprises, offering stablecoin issuance, custodial wallet solutions, and global asset conversion. The company operates with a compliance-first mindset, holding the necessary licenses to support secure, regulated transactions and provide operational support to clients. As Brand and Communications Lead, the focus is on raising Bastion’s profile in the market. The team has already established product-market fit with major enterprise clients and operates under a regulated trust charter, but broader awareness of Bastion’s platform and capabilities remains limited. This role is tasked with changing that. Role overview This position shapes Bastion’s brand positioning and messaging. Responsibilities include ensuring consistency across all channels, securing press coverage, preparing executives for public appearances, attending industry conferences, and running targeted campaigns for decision-makers. Every effort should connect back to building Bastion’s business pipeline. Fintech or financial services experience is highly valued, given the regulatory complexity and need for institutional credibility in this sector. The role is based in New York City with a hybrid, flexible schedule. While designed as a full-time position, Bastion is open to considering contractors as well. What to expect in your first months Bastion encourages candidates to imagine their impact over the first 30, 90, and 180 days. The startup environment means priorities may shift, and those who thrive here will find ways to contribute quickly and reach full productivity within three months. First 30 days: Immerse yourself Deepen understanding of Bastion’s products, regulatory status (including the NYDFS trust charter), stablecoin infrastructure, and the reasons enterprise clients select Bastion over competitors. Develop a strategic roadmap for brand messaging and outreach.

Role overview Axonius, Inc. is seeking a DevOps Technical Lead for a fully remote position connected to its New York City headquarters. The role centers on building and refining technology solutions that support the company’s cybersecurity asset management platform. This position combines hands-on technical leadership with the responsibility of solving complex infrastructure and operational problems. What you will do Design and architect cloud infrastructure with a focus on scalable, secure deployment patterns and smooth integration across related systems. Develop and configure networking architecture to support distributed services within the Axonius platform, primarily using AWS. Build Infrastructure as Code frameworks for automated, consistent provisioning, using tools such as Terraform and AWS CloudFormation. Set up and maintain continuous integration automation to streamline development, testing, and deployment workflows. Lead configuration management architecture, ensuring reliable and auditable system configurations across all environments, with Ansible as a main tool. Create and maintain local and staging development environments that deliver a consistent experience for over 200 internal users. Design monitoring architectures to provide visibility and actionable insights across all systems. Location This is a remote role based in the NYC area, reporting to the New York headquarters.

TransPerfect Legal Solutions is hiring a Technical Team Lead for the Hosting division in New York City. This role manages a group of Litigation Support Analysts and provides technical support to Project Management teams around the world. Work schedule options Friday, Saturday, and Sunday from 10 AM to 8 PM ET, then three days off Saturday and Sunday from 10 AM to 8 PM ET, plus Monday and Tuesday from 1 PM to 11 PM ET, then three days off What you will do Supervise electronic discovery solutions for clients, including law firms and Fortune 500 companies Oversee the culling, processing, hosting, and conversion of electronically stored information (ESI) Lead and support the Litigation Support Analysts team Deliver technical expertise and assistance to global Project Management teams

Join Duet as a Technical Lead!Duet is pioneering a revolution in primary care by empowering nurse practitioners (NPs) to take ownership of their practices. Our mission is to create a supportive ecosystem through personalized products and services, ultimately establishing the largest network of NP-led practices in the nation and enhancing patient outcomes across communities.About UsAs a well-funded seed-stage venture led by seasoned entrepreneurs and nurse practitioners, Duet has gained backing from notable investors like Kairos HQ and Lerer Hippeau. We're developing a comprehensive enablement platform for NP-led practices, featuring innovative software that minimizes administrative burdens, optimizes cash flow, and empowers clinicians to run sustainable businesses independent of corporate pressures.With a robust data infrastructure already established, connecting outpatient EHR and practice management systems, we are poised to enhance these workflows through transformative services. This position is crucial for advancing our technical vision into scalable, self-serve products while cultivating a high-performing team.Your RoleAs the Technical Lead, you will be the chief architect behind Duet's product engineering stack. You will lead a dedicated team of data and engineering professionals, guiding technical direction while remaining actively engaged in coding and development. This is a hands-on role that combines leadership with the passion for building.You will take charge of the architecture that drives Duet's customer-facing products, which include data-intensive applications that present intricate healthcare and practice management information through intuitive user interfaces. Your responsibilities will span the entire technology stack, from backend systems and data pipelines to the application interfaces utilized by clinic staff daily.Reporting directly to the founding team, this role is perfect for an individual who possesses a systemic mindset, thrives under pressure, and is energized by transforming complex real-world challenges into structured software solutions.Your ResponsibilitiesDefine Technical Strategy: Lead architectural decisions across the technology stack, from data extraction from EHR and practice management systems to backend services and business logic, all the way to the presentation layer in customer-facing applications. Make informed choices that effectively balance speed and reliability within an early-stage environment. Establish scalable engineering standards and practices as the team expands.Develop Data-Driven Products: Design and execute backend systems that convert complex healthcare data into actionable insights.

WHO WE ARE: Zinnia is at the forefront of technology, dedicated to accelerating growth in life and annuities. Our innovative enterprise solutions and data-driven insights streamline the processes of buying, selling, and managing insurance products, empowering individuals to secure their financial futures. Our achievements are anchored in our core values: be bold, collaborate, and deliver value. With over $180 billion in assets under management, we proudly serve more than 100 carrier clients, 2,500 distributors, and over 2 million policyholders.WHO YOU ARE:As the Lead Technical Product Manager, you will spearhead the definition, development, and execution of our product initiatives, collaborating with various functional teams throughout the product lifecycle. This role requires you to craft a compelling product vision informed by customer and market insights, develop a comprehensive product roadmap featuring both business and technical elements, and work closely with engineering, sales, marketing, and customer support teams to ensure seamless execution and adherence to service level agreements (SLAs). Ideal candidates will thrive in dynamic environments where technology converges with business strategy.WHAT YOU’LL DO:Serve as a key partner to the Senior Director of Product, providing guidance and mentorship to junior product managers.Take ownership of a product area, responsible for understanding user needs, defining platform requirements, managing the product roadmap, and overseeing end-to-end development from ideation to launch.Lead product lifecycle execution, including market research, competitive analysis, planning, and product launch strategies.Monitor progress, identify challenges, and proactively manage risks to achieve business objectives.Contribute to product strategy development, integrating insights from Sales, Marketing, Engineering, and Customer Research teams.Define product features and manage both business and technical requirements.Collaborate effectively with diverse global teams.Support the Sales team in pre-sales activities to drive conversions.Assist the Marketing team in creating content and positioning strategies.

About PicklePickle is a revolutionary peer-to-peer rental marketplace that unlocks the potential of billions of underutilized items in consumers' closets. We simplify the process of renting high-quality items exactly when you need them, providing fast and convenient fulfillment along with an on-demand experience that rivals traditional shopping.Our mission is to create a new layer of commerce driven by dynamic local supply, making access more convenient than ownership. Currently, Pickle operates nationwide and is rapidly expanding in key markets such as NYC, LA, Miami, Dallas, Austin, and Chicago, with over 400,000 items available for rent.Supported by our Series A funding from FirstMark and Craft, we are committed to reshaping the future of access-driven shopping.About The RoleWe are seeking a passionate Community Programs Lead to spearhead and expand Pickle's Growth Fellow and Brand Ambassador programs nationwide (and beyond!).In this role, you will transform our community into a reliable and scalable growth engine. You will establish the structure of our programs, oversee cohorts across various markets, and ensure that we drive high-quality activations, referrals, and genuine marketplace engagement.This position is operationally intensive and highly people-focused — perfect for an individual who enjoys building systems, managing diverse communities, and inspiring program members daily to achieve measurable results.

Role overview TransPerfect Legal Solutions is hiring a Technical Team Lead for E-Discovery Hosting based in New York City. This position leads a group of Litigation Support Analysts and provides technical hosting support to Project Management teams around the world. The work centers on managing electronic discovery solutions for clients in the legal sector, including law firms and Fortune 500 companies. Schedule options Friday, Saturday, Sunday (10 AM – 8 PM ET), Monday (1 PM – 11 PM ET) – 3 days off Saturday, Sunday (10 AM – 8 PM ET), Monday, Tuesday (1 PM – 11 PM ET) – 3 days off What you will do Lead and mentor a team of Litigation Support Analysts Deliver technical hosting support for global Project Management teams Oversee electronic discovery solutions for legal industry clients Team focus The team at TransPerfect Legal Solutions uses AI, analytics, and multi-language technology to deliver a range of legal services.

Hello! Join Us at Forerunner.At Forerunner, we are dedicated to making climate adaptation accessible for all communities. Our powerful software empowers local governments to effectively plan for the future amidst the complexities of climate change, particularly in managing flood risks. By harnessing local-level flood risk data, we help municipalities communicate with residents and higher government levels more efficiently.Your RoleAs part of our engineering team, you will lead a close-knit group of 4-5 engineers, focused on providing innovative solutions that enable floodplain managers across the USA to tackle the challenges posed by flooding. We understand the intricacies of our domain and strive to simplify it for our users, allowing them to prioritize what truly matters—combating climate change and protecting homes.We foster a flexible work environment and value accountability. Please note that we are currently unable to sponsor H1-B visas, so candidates must possess permanent residency or citizenship.Our technology stack includes:Frontend: Typescript, React.js, React Native with testing frameworks such as Jest, Cypress, and Maestro.Backend: GraphQL API built on Node.js and Typescript with Jest for testing.Database: Postgres, with extensive use of PostGIS.Version Control: Git, GitHub, and GitHub Actions for CI/CD.Deployment: AWS using ECS and other cloud services.Other Tools: Various cloud providers and SaaS solutions like GCP and Twilio.While familiarity with all these technologies is not mandatory, a foundational understanding of several is essential.We strongly encourage applications from underrepresented groups, as climate change impacts us all, and our team should reflect this diversity.

Ignite Your Passion Are you eager to create a significant impact in education? At Zeta, we blend exceptional academic performance with robust social-emotional growth for our students. We are committed to ensuring that every child receives a world-class education while nurturing a lifelong love of learning. Our mission is to transform the public education landscape in New York City and beyond, and we stand firm in our dedication to this cause. Presently, we operate several elementary and middle schools across the Bronx, Upper Manhattan, and Queens. Our ambitious growth plan includes opening 1-2 new schools annually, as we believe that children in every community deserve access to excellent and equitable education. Join us and become a catalyst for change in the lives of children! The Zeta Network office is situated at 401 W. 218th St., New York, NY 10034. Our team embraces a hybrid work model: we meet in-person at the office on Tuesdays and Thursdays, with the option for remote work on Mondays, Wednesdays, and Fridays, depending on team needs. Deliver Remarkable Outcomes To fulfill our vision, we are seeking a Director of Communications with a Bachelor's degree (preferably in Journalism, Communications, English, or a related field) and a minimum of 7-10 years of experience in high-stakes communications strategy, staff management, and crafting engaging content for diverse stakeholder audiences. In this pivotal role, the Director will act as Zeta's editor-in-chief, shaping and enhancing our public identity through consistent messaging, strategic storytelling, and effective internal communication systems. The Director will oversee all communications strategies and executions across media, public relations, executive communication, and family-oriented messaging. The ideal candidate will possess exceptional writing skills, editorial precision, project management capabilities, and the ability to harmonize messaging across various audiences—from families and funders to media and policymakers. Key Responsibilities: Design and execute a comprehensive communications strategy that aligns Zeta's public voice with its mission, vision, and values. Lead messaging across both internal and external channels, fostering coherent storytelling that builds trust among stakeholders. Create and refine high-impact communications including press releases, executive messaging (like op-eds), board updates, internal staff communications, and materials for families. Manage media relations, proactively pitch stories, and coordinate earned media opportunities.

Role Overview MongoDB, Inc. is hiring a Director of Employee Communications to guide the strategy and execution of internal communications. This leader will shape how information flows across teams in Austin, New York City, and San Francisco, helping to build a transparent and engaged workplace culture. What You Will Do Develop and implement internal communication strategies that support company goals Collaborate with senior leadership to create clear, meaningful messages for employees Craft narratives that connect teams and reinforce MongoDB’s values Promote open communication and engagement across all locations Location This position is based in Austin, New York City, or San Francisco.