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Key Responsibilities:Manage the Mitsis Concierge platform effectively. Identify and understand guests' needs, providing tailored solutions for activities, amenities, and services. Act as the primary point of contact for guests requiring assistance or information, ensuring their wishes and requirements are met. Collaborate closely with the reception team to exceed guest expectations. Maximize revenue through the sale of concierge services. Requirements:Degree or Certificate in Hospitality or a related field (preferred). Experience in hospitality with a focus on anticipating guests' needs; previous experience in a similar role is advantageous. Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.). Fluency in English, both spoken and written (proficiency diploma required); knowledge of an additional language is a plus. Skills:Sales-oriented with outstanding organizational skills and meticulous attention to detail. Customer service-driven with excellent communication abilities and a commitment to going above and beyond. Able to forge strong working relationships, exhibiting a friendly and professional demeanor. Demonstrates initiative and proactiveness within a team setting.
About the job
Mitsis Group seeks a Concierge Agent for its Heraklion, Crete location. This position centers on welcoming guests and helping them enjoy their stay, offering personalized suggestions and arranging services as needed. The Concierge Agent ensures each visitor receives attentive care and feels valued throughout their time at the hotel.
Role overview
This role involves supporting guests with tailored recommendations, assisting with reservations or local arrangements, and acting as a friendly point of contact. The Concierge Agent plays a visible part in delivering the warm hospitality Mitsis Group is known for.
What sets Mitsis Group apart
Work in a welcoming, supportive culture
Experience authentic Greek hospitality every day
Help create memorable moments for guests
Be part of a large, dedicated team in a beautiful setting
Location
This position is based in Heraklion, Crete, Greece.
About Mitsis Group
Mitsis Group is a pioneering force in the Greek hospitality sector, dedicated to providing guests with exceptional experiences through a blend of authentic Greek culture and dedicated service. Our extensive portfolio and loyal staff ensure we deliver unparalleled hospitality.
Join the Novibet Team as a Customer Care Agent!Are you eager to play a pivotal role in a vibrant and rapidly evolving company? If you are passionate about delivering exceptional customer service and excel in a high-energy environment, this opportunity may be perfect for you.About UsFounded in 2010, Novibet is a prominent GameTech company operating across Eur…
Novibet, a GameTech company with a presence in Europe, the Americas, and regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand, brings together over 1,200 employees worldwide. The company operates key hubs in Greece, Malta, Brazil, and Mexico, focusing on technological advancement to deliver seamless online gaming and entertainment experiences. The culture at Novibet centers on learning, listening, and professional growth. Teams value adaptability, creativity, and collaboration, with a strong emphasis on positivity and inclusion. Employees are encouraged to develop their skills and progress in their careers within a supportive environment. Role overview The Customer Care Team Leader, based in Heraklion, Crete, plays a key role in guiding the customer care team and ensuring customers receive reliable, high-quality support. This position supports agents with complex issues and helps shape the overall customer experience at Novibet. Main responsibilities Lead, motivate, and develop a team of customer care agents Monitor team performance using key performance indicators (KPIs) Oversee daily operations across chat, email, and phone support channels Handle escalations related to accounts, payments, withdrawals, and betting disputes Coach team members with regular feedback and development plans Identify training needs, especially in product knowledge and compliance Ensure compliance with company policies, KYC processes, and responsible gaming practices Manage team workload during peak periods and optimize performance
Join the Motodynamics Group, where movement is our passion!Our vision is to foster a world of sustainable mobility without limits.Through the iconic brands we represent – Yamaha, Porsche, SIXT, and NIO – along with our retail networks Motodirect and Autodirect, we create emotions and transform lives through adventure, exploration, and human connection.We are currently seeking a Parking Agent for our SIXT branch located in Heraklion. This is a temporary position for the tourist season.Key Responsibilities:Prepare the delivery and collection of vehicles for SIXT customers.Inspect vehicles before and after each rental to assess their condition and maintain reports of any potential damages.Ensure timely transfer of vehicles to SIXT stations, workshops, and fuel stations.
MSPS is hiring a Merchandiser for Pharmacies in Heraklion, Crete, representing a multinational client. Role overview This position focuses on supporting partner pharmacies by maintaining strong product presentation. The Merchandiser helps drive sales and improve product visibility in-store.
Join our team as a Spa Manager for the 2026 season in Heraklion, Crete. About UsAegeo Spas is the premier Greek company specializing in the management of wellness centers within luxurious 5-star hotels across Greece and Cyprus. With numerous accolades from the World Luxury Spa Awards, we were honored as Europe’s Best Luxury Spa Group in 2025 and have received over 70 prestigious awards since 2019.We believe that physical and mental wellness is the foundation of a balanced and happy life. Our mission is to offer individuals from around the globe the opportunity to explore the richness of Greek land and philosophy through specially designed treatments and products that engage all their senses. Position OverviewDeliver exceptional guest services and ensure the smooth operation of the Spa.Provide high-quality services, including planning and organizing treatments.Promote and sell services and products effectively.Achieve commercial and quality targets for the Spa.Adhere to company policies and procedures.Guide and supervise staff while motivating the team.Manage guest complaints efficiently.Communicate effectively with other hotel departments. QualificationsA degree in Business Administration, Aesthetics, Physiotherapy, or a related field.Fluency in English is essential.Proficient in computer use.Previous experience in a similar role; knowledge of a second foreign language is a plus.Strong communication skills and a team-oriented mindset.Customer-centric approach with sales capabilities.BenefitsContinuous training through the most comprehensive wellness education program.Accommodation for those working away from their permanent residence.Half-board meals.Bonus opportunities.Exclusive wellness perks for Aegeo Spas partners.Prospects for a 12-month employment contract. Our PhilosophyWe aim to make wellness accessible to everyone. To achieve this, we are building a strong team that stands out, guided by values such as respect, trust, passion, courage, integrity, and a love for wellness and Greece. We welcome every new partner by offering equal opportunities for growth while promoting innovation and diversity.
We are excited to announce openings for the position of Spa Promoter for the 2026 season in Heraklion, Crete.About UsAegeo Spas is a premier Greek company specializing in the management of wellness centers within luxurious 5-star hotels across Greece and Cyprus. Our commitment to excellence has earned us numerous accolades, including the prestigious World Luxury Spa Awards. In 2025, we were honored with the title of Europe’s Best Luxury Spa Group, and since 2019, we have received over 70 awards.We believe that physical and mental well-being are the foundation for a balanced and happy life. Our mission is to offer people from around the world the opportunity to explore the richness of Greek land and philosophy through specially designed treatments and products that engage all their senses.Job ResponsibilitiesWelcoming and assisting guests in the hotel premises.Identifying needs and providing information about wellness packages and services.Promoting and selling spa services and products.Scheduling wellness packages.Adhering to company policies and procedures.Maintaining effective communication with other hotel departments.QualificationsHigh School diploma or degree from a recognized institution (AEI/TEI/IEK).Proficient in English.Computer literacy.Previous experience in a similar role is preferred.Strong communication skills and teamwork.Customer-centric approach with sales capabilities.Skills RequiredFlexibility.BenefitsContinuous training through the most comprehensive wellness education program.Accommodation (for those working away from their permanent residence).Half-board meals.Bonuses.Exclusive wellness benefits for Aegeo Spas partners.Opportunity for 12-month employment.Our Philosophy:We strive to make wellness accessible to everyone. To achieve this, we are building a strong team to help us...
We are excited to announce openings for the position of Spa Therapist for the 2026 season in beautiful Heraklion, Crete.About UsAegeo Spas is a premier Greek company specializing in the management of wellness centers in luxurious 5-star hotels across Greece and Cyprus. With numerous accolades from the World Luxury Spa Awards, we were honored to win the title of Europe’s Best Luxury Spa Group in 2025, and have received over 70 awards since 2019.At Aegeo Spas, we believe that physical and mental well-being is the foundation for a balanced and happy life. Our mission is to provide individuals from around the globe the opportunity to explore the wealth of Greek land and philosophy through specially designed treatments and products that engage all their senses.Position OverviewAs a Spa Therapist, you will be responsible for:Delivering high-quality beauty and wellness services, including massages and facial/body treatments.Adhering to company policies and procedures.Maintaining personal hygiene and appearance standards in accordance with company guidelines.Promoting and selling treatments to hotel guests and providing guidance.Ensuring hygiene and safety standards in wellness areas are met.Communicating effectively with hotel departments and team members.QualificationsA degree from a recognized institution in Aesthetics, Physiotherapy, or a related field.Proficiency in the English language.Preferred QualificationsKnowledge of additional treatments (such as waxing, manicure/pedicure).Previous experience in a similar role.Proficient computer skills.Certification from specialized massage technique seminars.SkillsCustomer-centric approach with strong sales skills.Excellent communication skills and a team player mentality.Flexibility and adaptability.BenefitsOngoing training through the most comprehensive wellness education program.Accommodation (for those working away from their permanent residence).Half-board meals.
Eopae is looking for a motivated person to join the team in Heraklion, Crete. This General Duties role supports a range of day-to-day operations and helps keep activities running smoothly. Main responsibilities Assist with different tasks as needed across departments Support daily operations to maintain efficiency Who this role suits Motivated and willing to take on a variety of responsibilities Interested in developing new skills and growing professionally This position offers a chance to gain experience and build skills while contributing to the team’s success in Heraklion.
Join Metropolitan College, the largest institution for higher education in Greece and a proud member of Alphabet Education. As part of our ongoing growth, we are looking to expand our Human Resources team at our campus in Heraklion, Crete:ReceptionistPosition Overview:Your primary responsibilities will include:Ensuring the smooth operation of the reception department for prospective students, current students, and campus partners.Handling incoming and outgoing calls through the telephone center.Managing and processing both electronic and physical correspondence.Overseeing attendance tracking for faculty members (check in - check out).Organizing and scheduling back-office tasks efficiently.Assisting with basic cash transactions.
Be a part of Novibet as an Android Developer!Are you eager to play a key role in a vibrant and rapidly expanding company? If you are passionate about software development and excel in a fast-paced environment, this could be your ideal opportunity.About UsEstablished in 2010, Novibet is a leading GameTech company with a presence across Europe, the Americas, and other regions including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. Our operational hubs in Greece, Malta, Brazil, and Mexico boast a diverse team of over 1,200 employees. We are dedicated to remaining at the cutting edge of technology, consistently innovating to provide seamless entertainment and online gaming experiences to our growing customer base.Why Choose Novibet?At Novibet, we empower our employees to excel, emphasizing growth through collaboration and continuous learning. Our culture is centered around positivity, inclusivity, and support, ensuring every individual can thrive. Join our global team of innovators and collaborators, dedicated to personal and professional development.Your RoleTransform designs and wireframes into high-quality codeDesign, develop, and maintain high-performance, reusable Kotlin codeOptimize the application for maximum performance, quality, and responsivenessDiagnose and resolve bottlenecks and bugsMaintain code quality, organization, and automation
Mitsis Group seeks a Concierge Agent for its Heraklion, Crete location. This position centers on welcoming guests and helping them enjoy their stay, offering personalized suggestions and arranging services as needed. The Concierge Agent ensures each visitor receives attentive care and feels valued throughout their time at the hotel. Role overview This role involves supporting guests with tailored recommendations, assisting with reservations or local arrangements, and acting as a friendly point of contact. The Concierge Agent plays a visible part in delivering the warm hospitality Mitsis Group is known for. What sets Mitsis Group apart Work in a welcoming, supportive culture Experience authentic Greek hospitality every day Help create memorable moments for guests Be part of a large, dedicated team in a beautiful setting Location This position is based in Heraklion, Crete, Greece.
Join Us as an HR Business Partner!The International Airport of Heraklion, Crete S.A. is seeking an enthusiastic and skilled HR Business Partner to join our dynamic team in the beautiful Heraklion, Crete. This role is pivotal in driving our HR operations in alignment with our strategic goals.Key Responsibilities:Implement and enhance HR operations that align with the company’s strategic goals and policies.Collaborate with hiring managers to draft comprehensive job descriptions and ensure they meet organizational needs.Engage closely with hiring managers to understand job requirements and candidate profiles for current and future roles.Prepare and disseminate job advertisements through effective channels to maximize visibility and attract top talent.Conduct initial CV screenings and coordinate interviews, collaborating with hiring managers as necessary.Generate reports and presentations that track recruitment status, headcount, and turnover metrics.Facilitate the onboarding process from acceptance of the offer through to successful integration into the team.Ensure compliance with HR policies, procedures, and relevant labor laws on a daily basis.Provide HR advisory support to departmental heads on employee development, performance evaluations, and conflict resolution.Address workplace challenges and conflicts while adhering to legal and internal policies.Oversee performance evaluation cycles, including preparation and follow-up actions.Manage personnel matters related to work and residence permits in accordance with applicable legislation.
About UsKenshō Hotels & Villas is an esteemed boutique hospitality brand that originated in Mykonos. As we extend our legacy to the picturesque island of Paros, we continue to redefine Cycladic luxury through innovative design, exceptional gastronomy, and heartfelt service. Our commitment to excellence ensures that each guest experiences a unique blend of relaxation and inspiration in the stunning landscapes of Greece.We are on the lookout for passionate, skilled, and dedicated professionals who resonate with our ethos of creativity and authentic hospitality. This is an extraordinary chance to become part of a groundbreaking project that marries the sophistication of Kenshō with the natural allure of Paros.If you are eager to advance your career within a vibrant team and contribute to a remarkable new chapter in luxury hospitality, we welcome you to explore our current openings and embark on this exciting journey with us.Position OverviewAs a Mechanical Engineer for our upscale hotel project, you will be instrumental in ensuring that mechanical and MEP systems are meticulously designed, installed, tested, and commissioned to the highest industry standards. Your role will involve coordinating with various stakeholders, overseeing site execution, and translating technical drawings into successful outcomes.
Role overview The Junior Project Planner at International Airport of Heraklion, Crete S.A. plays a key part in supporting project planning and execution for a variety of airport initiatives. This role centers on organizing project schedules, tracking progress, and preparing clear reports for both internal teams and senior management. Microsoft Project is the primary tool for scheduling, so familiarity with it is essential. Attention to detail is important throughout daily tasks. Main responsibilities Create, update, and maintain detailed project status reports, dashboards, and progress summaries for internal stakeholders and senior leadership. Assist in building and maintaining project plans and schedules in MS Project, including defining milestones, dependencies, and critical paths. Monitor project performance against established timelines and baselines, and help evaluate corrective actions when needed. Gather status updates from project teams and transform them into clear, actionable reports. Identify delays or variances early, flagging potential risks through careful monitoring and reporting. Support the preparation of materials for project reviews, steering committees, and post-project evaluations. Ensure all documentation and reporting meet the standards set by the Company’s Corporate Division. Attend project meetings, accurately recording decisions, action items, and follow-up requirements. Collaborate with cross-functional teams to gather insights and help move projects forward. Location This role is based in Heraklion, Crete, Greece.
Join the dynamic team at Goldair Handling, Greece's leading ground service provider, operating both within Greece and internationally. We are currently seeking dedicated Aircraft Loaders for the Heraklion Airport.At Goldair Handling, we believe in investing in our employees, and we are eager to welcome you to our award-winning team!No prior experience in airports or air transportation is necessary, as our comprehensive training program will equip you with the theoretical knowledge and practical skills for your new role.Our offerings include:⌚ Full-time or part-time employment options Competitive salary package Heavy-duty insurance coverage Discounts and offers with partner companies Continuous opportunities for advancement and development - Over 130 internal transfers and promotions annually Wellness programs, environmental initiatives, and family support activitiesIf you possess responsibility, attention to detail, teamwork, and respect for safety regulations, we encourage you to apply by submitting your resume!Your responsibilities will include: Loading and unloading luggage (average weight 25kg), cargo, and mail into the aircraft's hold Securing heavy loads with straps Counting luggage using electronic devices
Experience the joy of living and working in the beautiful and sunny holiday destinations of Greece! Are You the Right Fit?If you are an open-minded, energetic individual who loves being around others, this opportunity is for you! You thrive on movement, variety, and creating positive experiences for those around you. If the thought of a dynamic role involving guest interaction and lively activities entices you more than a monotonous office job, then this seasonal position abroad is the perfect match! Your Daily ActivitiesYour days will be filled with excitement and energy! As a Hotel Animator, you will be responsible for hosting engaging daytime activities such as games, sports, and group events, motivating guests to participate and enjoy. You will play a key role in fostering a friendly and welcoming atmosphere at the resort, collaborating closely with an international animation team. In the evenings, you will either support or participate in shows, events, and mini discos, ensuring guests have the most enjoyable holiday experience. Important InformationThis is a full-time seasonal position, with the opportunity to live and work on-site at the resort. Please note that an EU passport is required for this role. Join Our Animation Team!If you're searching for a fun, social job abroad within an energetic international team, apply now to become a valued member of our hotel animation family!
Join Our Team as Store Associates at METRO Cash & Carry in Heraklion, Crete!Founded in 1976, METRO is a leading Greek company and one of the largest employers in the country, with a workforce of over 11,000! With 230 My market stores and 50 METRO Cash & Carry locations, we invite you to become part of our team!We are seeking enthusiastic individuals to join our supply team, primarily responsible for customer service and stock replenishment.Your experience isn't a dealbreaker; what matters most at #teammetro is your positive attitude, eagerness to learn, and commitment to excellence!Your Daily Responsibilities:· Manage the replenishment of stock in the store, warehouse, and refrigerated sections with wholesale products.· Provide exceptional service to wholesale customers within the store.Your Profile:· Ability to work in shifts.· Experience in wholesale is a plus (but not required).· Proficiency in English to communicate effectively with customers.· Basic computer skills to perform essential tasks.What We Offer:· 6-day work schedule (May-September): €300 - full-time, €225 - part-time (6 hours)· Seasonal store benefits (May-September):€200 - full-time, €150 - part-time (6 hours)· Discounts at My market & METRO Cash & Carry stores· Access to training materials through our METROLearn platform and on-the-job training. Ready to take the next step? Apply now and become the newest member of #teammetro! If your CV matches our criteria, we will contact you shortly!METRO Cash & Carry Heraklion, Crete – A position awaits you!
Become a part of Novibet as a Software Development Team Leader!Are you prepared to embrace a pivotal role within a vibrant, rapidly expanding company? If you are passionate about software development and excel in a high-energy environment, this opportunity may be perfect for you.About UsEstablished in 2010, Novibet is a leading GameTech company with operations across Europe, the Americas, and various other countries including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With our headquarters based in Greece, Malta, Brazil, and Mexico, our team comprises over 1200 dedicated professionals. We are committed to remaining at the forefront of technological advancements, consistently innovating to provide seamless online gaming experiences for our ever-growing customer base.Our proprietary platform operates as a living ecosystem featuring over 150 microservices and applications, many of which are highly available. Our technology stack includes .NET Core, SQL Server, RabbitMQ for messaging, and Redis for caching. We leverage the ELK stack for logging, Kafka for event streaming, and MongoDB for database management.Why Choose Novibet?At Novibet, we empower our employees to excel by fostering a culture of growth through active listening and learning. As part of a team of forward-thinkers and innovators, you will adapt to new challenges while contributing to a positive, inclusive workplace that enables everyone to thrive.Join us, and be part of a global team that values collaboration, innovation, and personal advancement.Your ResponsibilitiesDeveloping high-quality microservices using a web API approach, utilizing the latest features of C# (.NET 5+).Contributing to system design and exploring new tools and technologies.Reviewing, updating, refactoring, and debugging code.Collaborating with cross-functional teams to design, develop, and maintain .NET applications and services.Engaging in the full software development lifecycle using scrum/agile methodologies.Mentoring and guiding team members to support their professional growth.Keeping abreast of the latest trends and technologies in the .NET ecosystem.
MSPS is seeking dynamic individuals on behalf of Papastratos S.A. for the role of Trade Specialist - B2C Promoter at Traditional Retail Points in Heraklion, Crete.Are you over 21 and eager to kickstart your career in a vibrant commercial role with IQOS? As our next Trade Specialist - B2C Promoter, you will engage with customers, communicate the innovative products from Papastratos, and contribute to boosting sales.If you are energetic, outgoing, and enjoy interacting with people, we want to meet you!Work Conditions: Full-time, indefinite contract, flexible hours.Job Responsibilities:Continuous promotion and sales support at traditional retail points.Customer education and quality communication regarding Papastratos products.5-day work week with 8-hour shifts and flexible working hours.Your Qualifications:Preferred experience in sales or product promotion roles.Excellent communication skills.Reliability and responsibility.Desirable: Degree from University/TEI.Flexible availability.Why Choose Us:Indefinite contract & competitive salary package.Fun and supportive work environment.Private health insurance.Opportunities for advancement and continuous training.Performance bonuses.Build experience in the retail sector.Company vehicle.If you are energetic, outgoing, and passionate about engaging with people, send us your resume now!*If selected, hiring will be done directly by MSPS.
Be part of Novibet as a QA Automation Engineer!Are you eager to embrace a pivotal position within a vibrant and rapidly expanding organization? If you are passionate about Automation Testing and excel in a dynamic environment, this opportunity might be perfect for you.About UsEstablished in 2010, Novibet is a leading GameTech company with a presence in Europe, the Americas, and other regions, including Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand. With operational hubs in Greece, Malta, Brazil, and Mexico, Novibet employs over 1,200 professionals globally. We are dedicated to remaining at the cutting edge of technological innovation, continuously pushing the envelope while providing seamless entertainment and online gaming experiences to our swiftly growing customer base.Why Choose Novibet?At Novibet, we empower you to thrive, focusing on personal growth through a culture of listening and learning within a community of forward-thinkers who adapt to new challenges. We are equally devoted to nurturing an inclusive, supportive workplace culture where every individual can succeed.By joining us, you'll become part of a diverse team of over 1,200 individuals worldwide, championing collaboration, innovation, and personal development.Your ResponsibilitiesDevelop and implement testing processes for existing and new products to meet our needs.Create and execute exploratory and automated tests to ensure product quality.Design and execute tests, troubleshoot issues, and define corrective actions.Contribute to the design and development of our testing framework.Analyze tasks and recommend optimal testing approaches.Assist stakeholders with manual testing when required.Document and monitor bugs effectively.QualificationsA University and/or Postgraduate Degree in a relevant field.Proficient understanding of software QA methodologies, tools, and processes.Hands-on experience with automated testing tools.Experience with Agile/Scrum development methodologies.Exceptional time management skills.Able to work independently as well as collaboratively.Fluent in English, both written and verbal.Desired Technical SkillsRelevant experience in software quality assurance and/or software development.Proficient in C# (knowledge of JavaScript is a plus).Strong understanding of Selenium (CSS and XPath), API testing, and SQL.Ability to define Software Testing Life Cycle (STLC).Prior experience integrating automation testing with Jenkins, TeamCity, or CI tools.What We OfferWe genuinely appreciate our employees at Novibet! Within our dynamic and engaging environment, we encourage continuous growth and personal development.
