About the job
Join Our Team as a Counter Manager!
Location: Manchester
Hours: Full-time
Are you prepared to transform your daily beauty routine? We are seeking an enthusiastic Counter Manager to become a vital part of our dynamic team at Harvey Nichols in Manchester. Reporting directly to the Regional Manager, you will oversee the operations of our Manchester counter, embodying our mission to empower customers with the tools they need to feel their best each day. As a Trinny London Artist, you will merge your exceptional artistry skills with in-depth product knowledge and a genuine passion for connecting with people. You believe in making beauty accessible to everyone and can tailor your approach to meet the unique needs of each individual.
About Trinny London
Founded in 2017 by Trinny Woodall, Trinny London is revolutionizing the beauty industry by simplifying makeup and skincare. We are proud to be one of Europe’s fastest-growing beauty brands, achieving remarkable sales milestones and building a dedicated community of customers worldwide. Our commitment to innovation and excellence has fueled our rapid expansion, and we are excited to continue this journey with a talented and motivated team.
Our Core Values
At Trinny London, we operate with three core values: fearless passion, smart intent, and unity in wearing yellow. We are dedicated to going above and beyond, pushing boundaries, and celebrating our successes and learnings as a collective. Every idea matters, and we make thoughtful decisions that support our goals while fostering a collaborative environment.
Your Responsibilities
- Lead by example to:
- Meet and exceed your personal sales targets
- Stay current with beauty trends and enhance your product knowledge
- Conduct personalized appointments and elevate your artistry
- Maintain a strong customer-centric approach
- Manage the day-to-day operations of the counter, developing business plans to ensure success
- Create and distribute employee schedules, manage payroll, and handle HR documentation
- Supervise inventory management, stock counts, and visual merchandising
- Adhere strictly to health and safety protocols
- Utilize team meetings to discuss performance and feedback
- Ensure your team meets business objectives, targets, and KPIs, addressing any performance issues with support from the Training Team
