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Creative Marketing Content Creator

SwapNew York
On-site Full-time

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Experience Level

Experience

Qualifications

What We Are Looking For:1–4 years of experience in content creation or marketing. Proficiency in video editing and production techniques. Strong writing skills with an ability to convey technical information clearly and engagingly. Experience with various social media platforms and their best practices. A collaborative spirit with the ability to work well in a team environment. Familiarity with content calendar management and performance analysis. A keen interest in keeping up with industry trends and cultural movements.

About the job

About Swap

Swap serves as the backbone of contemporary agentic commerce, offering a unique AI-native platform that seamlessly integrates backend operations with a cutting-edge storefront experience.

Designed for brands aspiring to sell anything, anywhere, Swap centralizes global operations, drives intelligent workflows, and enables margin-enhancing decisions through real-time data insights. Our extensive product suite includes solutions for cross-border transactions, tax management, returns, demand planning, and our innovative agentic storefront, empowering merchants with complete transparency and confidence in their actions.

At Swap, we foster a culture that prioritizes clarity, creativity, and shared ownership as we transform the landscape of global commerce.

About the Role

As a Content Creator on the Swap Marketing Team, your mission will be to craft the narrative that shapes our global perception. From ideation and scripting to filming, editing, and publication, you will be the driving force behind engaging, social-first content that informs and captivates our audience.

You will collaborate closely with leaders across brand, growth, and product marketing to transform key messages into compelling visual assets, enhancing brand awareness and establishing a distinctive voice in a highly technical field. Your ability to manage multiple projects while thinking both conceptually and operationally is crucial, as is your skill in adapting content for various platforms and formats.

Key Responsibilities

  • Create and publish diverse content formats, including social media videos, paid advertisements, and brand visuals for our website, emails, and campaigns.
  • Film, voice, edit, and post content tailored to each platform, ensuring clarity, appropriate pacing, and adherence to best practices.
  • Transform complex or technical product concepts into clear, engaging visual stories across both video and static formats.
  • Craft sharp, on-brand copy for captions, scripts, and social media posts.
  • Assist the Creative Director, Brand Director, and the broader team in campaign storytelling and execution.
  • Contribute to the evolution of our monthly content strategy, including tone, topics, format mix, and cadence.
  • Stay informed about industry trends, competitor activities, and relevant cultural moments.
  • Maintain and update content calendars, adjusting assets based on platform insights and performance metrics.

About Swap

Swap is at the forefront of transforming agentic commerce through innovative technology. Our AI-native platform provides businesses with the tools to optimize their operations and enhance customer experiences, making us a leader in the e-commerce space.

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