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CRM Business Analyst at Sony Interactive Entertainment | San Mateo, CA

Sony Interactive EntertainmentUnited States, San Mateo, CA
Hybrid Full-time $108.6K/yr - $162.8K/yr

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Experience Level

Experience

Qualifications

Demonstrated experience in CRM systems, data analysis, and project management. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and interpersonal skills for effective collaboration across teams. Proficiency in relevant software tools and CRM platforms. Ability to work in a hybrid team environment and adapt to changing priorities.

About the job

Why Choose PlayStation?

PlayStation stands out as not only the premier gaming platform but also as an exceptional workplace. Acknowledged globally for our leadership in entertainment, we produce a range of products and services under the PlayStation brand, including the PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed titles from PlayStation Studios.

We are committed to fostering an inclusive environment that empowers our employees and celebrates diversity. We encourage individuals who share our passion for innovation, technology, and gaming to explore our job openings and join our expanding global team.

PlayStation operates under Sony Interactive Entertainment, a fully-owned subsidiary of Sony Group Corporation.

CRM Business Analyst (Global Partner Development & Relations) 

San Mateo, CA (Hybrid)

The Global Business Strategy & Planning (GBSP) team is integral to the Global Partner Development & Relations (GPDR) division at Sony Interactive Entertainment (SIE), working to align GPDR's business objectives with SIE's overarching strategic vision. Our goal extends beyond mere target achievement; we are committed to shaping the future by ensuring GPDR meets its financial, strategic, and personnel commitments.

Focusing on three core areas, developing GPDR's strategy and business plans, evaluating performance, and overseeing operations, the GBSP team is central to propelling the organization toward sustainable success. In this role, you will play a crucial part in enhancing and optimizing the GPDR CRM program by connecting business and technical teams, translating stakeholder requirements into structured improvements, and implementing scalable solutions that elevate PlayStation's management and engagement with global third-party partners.

About Sony Interactive Entertainment

Sony Interactive Entertainment is a global leader in gaming and entertainment, known for its innovative products and services that enrich the lives of users around the world. Our commitment to diversity and inclusion ensures that every team member's voice is valued, fostering a culture of creativity and collaboration.

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