CRM Coordinator & Power BI Developer

AFRYMakati City

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Experience working with CRM systems (Dynamics 365 is a plus). Proficient in Excel, particularly with data manipulation, cleaning techniques, and formula automation. Experience with Power BI or similar data visualization tools. Familiarity with user acceptance testing methodologies. Strong communication and problem-solving skills. Fluent in English, both written and verbal. Bachelor's degree in Information Systems, Data Science, or a related field.1-3 years of relevant work experience is preferred. Nice-to-HaveExperience in an international working environment. Understanding of business processes and key performance indicators (KPIs). Familiarity with Power Automate and workflow automation tools is advantageous.

About the job

Job Title: CRM Coordinator & Power BI Developer

Location: Makati City, Philippines

Employment Type: Full-time

About the Role

Join our dynamic commercial excellence team as a CRM Coordinator & Power BI Developer, where you will play a crucial role in transforming data into actionable insights. Collaborating with an international team across the Nordics and the Philippines, you will enhance data quality within our CRM system and assist in designing, developing, and maintaining interactive dashboards and reports. Your work will empower data-driven decision-making throughout the organization, contributing significantly to our goal of becoming more data-centric. Success in this role requires effective collaboration with various stakeholders.

Key Responsibilities

Develop and maintain Power BI dashboards to visualize data insights.
Enhance CRM data quality by identifying and rectifying missing, incomplete, duplicate, or inconsistent data, and manage batch imports to ensure data accuracy and proper formatting.
Participate in system testing by preparing test data, executing test cases, validating outcomes, and documenting issues for resolution.
Support documentation processes and collaborate with the Digital Transformation and IT teams to provide feedback and recommendations for improvement.

About AFRY

AFRY is one of the leading international consulting and engineering companies in the power sector, employing around 18,000 experts globally to create sustainable solutions for future generations. In Southeast Asia, we are a prominent consulting engineering firm that executes regional assignments from our offices in Manila, Bangkok, Jakarta, Kuala Lumpur, Hanoi, and Singapore.

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