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CRM & Customer Experience Internship

Kia BeluxZaventem
On-site Internship

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Experience Level

Entry Level

Qualifications

Currently enrolled in a Master’s degree program in Business Engineering, Economics, or Management Science. Strong analytical skills, proficient in Excel, and a collaborative mindset.

About the job

Kia Belux is seeking a CRM & Customer Experience Intern to join the Channel department in Zaventem starting September 2026. This internship offers practical experience with data analytics, reporting, and enterprise systems in a setting that values collaboration and international perspectives.

Role overview

The internship centers on supporting business teams through data-driven insights. Interns gain exposure to CRM platforms, business intelligence tools, and customer journey analysis. The position involves working closely with IT and system owners to understand and document data flows across various enterprise systems.

What you will do

  • Analyze CRM and systems data to inform business decisions
  • Create and update dashboards and reports using CRM software, BI tools, and spreadsheets
  • Document data mappings for systems including SAP, Dealer Portal, Siebel, and Salesforce
  • Collaborate with IT and system owners to clarify data sources, field definitions, and transformations
  • Track missing or unclear information in data sets
  • Evaluate customer journeys to spot data gaps or friction points

Requirements

  • Enrolled in a Master’s program in Business Engineering, Economics, or Management Science at a Belgian university or university college (hogeschool)
  • Internship must count toward academic credit (required or optional)
  • Strong analytical and structured thinking skills with experience handling complex data sets
  • Advanced Excel skills, including pivots, lookups, and formulas
  • Comfortable working with multiple tools and enterprise systems
  • Collaborative mindset, eager to learn, and open to sharing ideas

Internship details

  • Location: Zaventem, Belgium
  • Start date: September 2026
  • This is an unpaid internship
  • Open only to students enrolled at a Belgian university or university college as part of their curriculum

Kia Belux operates within a broader European context, with headquarters in Frankfurt and a team representing 37 nationalities. The Zaventem office brings together 63 professionals, fostering an environment focused on learning and development.

About Kia Belux

At Kia, we are committed to innovation and excellence. Our diverse team and dynamic work environment foster creativity and growth, aligning with our mission of inspiring movement through our products and services.

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