About the job

Join Ten Lifestyle Group and Help Us Redefine Service Excellence!
Driving Innovation and Trust: Ten’s Journey to Redefine Service Excellence
At Ten, we are dedicated to becoming the most trusted service provider globally. Our technology-driven approach positions us at the forefront of offering exceptional services. With millions of members already benefiting from our offerings in lifestyle, travel, dining, and entertainment, we partner with over fifty prestigious clients, including HSBC and Swisscard. Our partnerships thrive on long-term contracts that fuel our revenue through platform-as-a-service and technology fees.
We take pride in our global scale, boasting a substantial base of high net worth members. Our established and credible market presence comes from our strong relationships with leading suppliers across the four major service categories: restaurants, travel, entertainment, and luxury retail. We are a profitable business and the first B Corp to be listed on the London Stock Exchange (AIM market).
Our commitment to investing in technology, including AI, aims to transform how our members manage their leisure activities. The coming years will see accelerated growth as we implement our Growth Engine strategy to achieve our ambitious goals.
Learn more about our vision by watching Ten's Growth Engine Video.
Position Overview
We are looking for a data-driven CRM Specialist with expertise in Braze to lead our email marketing and CRM initiatives. This role requires a passion for creating personalized, data-driven customer experiences and the ability to transform insights into actionable strategies. You will be responsible for developing comprehensive lifecycle journeys and analyzing metrics to optimize campaign performance.
Key Responsibilities:
- Design & Implement Engaging Campaigns: Oversee the creation and delivery of compelling email communications aimed at enhancing customer engagement.
- Utilize Data Analytics: Analyze customer data to derive actionable insights and inform campaign strategies.
- Optimize CRM Solutions: Leverage Braze and other top-tier tools to implement effective CRM strategies.
