Customer Care Executive - Inbound Tech Sales/Support

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should have:Excellent verbal and written communication skills. Experience in customer service or tech sales is preferred. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks efficiently. Basic knowledge of technical products and services is an advantage.

About the job

Responsibilities include:

Responding to customer inquiries via phone and providing accurate information regarding our products and services.
Identifying customer needs and offering tailored solutions to meet their requirements.
Maintaining detailed records of customer interactions and transactions.
Collaborating with team members to improve service delivery and customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of tech support and customer service solutions. Our dedicated team is committed to delivering exceptional service and innovative solutions to our clients. We foster an inclusive and collaborative work environment where employees can thrive and grow.

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