Box Inc. logoBox Inc. logo

Customer Education Associate

Box Inc.Redwood City, CA, United States
On-site Full-time $95K/yr - $118.5K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Experience

Qualifications

To be successful in this role, you should possess the following qualifications: Strong communication and interpersonal skills. Experience in education or training, preferably in a technology-driven environment. A proactive approach to problem-solving and user engagement. Ability to work collaboratively in a fast-paced, dynamic environment. Familiarity with content management systems and enterprise software. A bachelor’s degree is preferred.

About the job

WHO WE ARE AT BOX?

Box (NYSE:BOX) stands at the forefront of Intelligent Content Management. Our innovative platform empowers organizations to enhance collaboration, manage content throughout its lifecycle, safeguard essential data, and revolutionize business processes with enterprise AI. Since our inception in 2005, we have simplified work for prominent global entities like JLL, Morgan Stanley, and Nationwide. With our headquarters in Redwood City, CA, and offices across the United States, Europe, and Asia, we are committed to transforming the way businesses operate in an AI-driven world.

By joining Box, you will play a critical role in advancing our platform. Content is the heartbeat of collaboration, encompassing billions of files and information exchanged daily across teams, departments, and core business functions, contracts, invoices, employee records, financials, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clients to fully revamp their workflows. The combination of AI and enterprise content presents an unprecedented opportunity to reshape how the world collaborates, and at Box, you will be at the forefront of this significant transformation.

WHY WE NEED YOU

Our team consists of enthusiastic and dedicated education professionals who are eager to enhance our consulting practice. Our tailored training services are highly regarded and crucial to our customers’ success with Box. We are in search of an individual who brings enthusiasm to virtual classroom sessions, possesses exceptional communication skills to engage stakeholders at all levels, and adopts a strategic approach to promoting user adoption through education and change management methodologies.

Every organization is striving to modernize their operations. As the leader in Intelligent Content Management, Box is uniquely positioned to assist enterprises in transforming collaborative processes with AI-native capabilities. We need to empower our customers throughout this transformative journey, and that’s where you come in.

YOUR ROLE

  • Foster collaborative relationships with a diverse range of clients across various industries.
  • Ensure both new and existing Box customers are prepared to generate enthusiasm among end users and facilitate strategic adoption of Box, leading to long-term behavioral changes.
  • Design and deliver engaging and interactive learning experiences through various formats (written content, live webinars, recorded video, etc.).
  • ... (additional responsibilities related to customer education and support)

About Box Inc.

Box Inc. is a pioneering company in Intelligent Content Management, helping organizations streamline collaboration and manage crucial content effectively. Our platform is designed to adapt to the evolving needs of businesses in an AI-centric era, making Box a trusted partner for leading global organizations seeking transformation.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.