Customer Experience Representative

Indigo Books & MusicCalgary

On-site Part-time

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Experience Level

Entry Level

Qualifications

Strong communication skills and a friendly demeanorAbility to work in a fast-paced environmentProblem-solving skills and a proactive attitudePrevious customer service experience is an asset, but not required

About the job

Indigo Books & Music seeks a Customer Experience Representative for its Calgary location. This role is the first point of contact for shoppers, setting the tone for a welcoming and enjoyable visit.

Key responsibilities

Greet customers and offer attentive, friendly service
Answer questions and respond to customer needs
Help maintain a positive atmosphere on the sales floor

What we look for

Genuine interest in providing great customer service
Clear communication and strong problem-solving skills
Team-oriented approach and a positive attitude

About Indigo Books & Music

Indigo Books & Music is a leading retailer of books, gifts, and lifestyle products in Canada. We are dedicated to inspiring a love of reading and fostering a welcoming community for book lovers of all ages. Join us in our mission to provide exceptional customer experiences and promote a culture of creativity and discovery.

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Customer Experience Representative

Indigo Books & Music

Part-time|On-site|Calgary

About the Role Indigo Books & Music is hiring a Customer Experience Representative in Calgary. This position centers on supporting customers and representing the Indigo brand on the sales floor. Daily tasks involve answering questions, guiding shoppers through a wide selection of books and music, and ensuring each visitor has a positive experience. What You …

Apr 19, 2026

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Customer Experience Representative

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Part-time|On-site|Calgary

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Customer Experience Representative

Indigo Books & Music

Part-time|On-site|Calgary

Indigo Books & Music seeks a Customer Experience Representative for its Calgary location. This role is the first point of contact for shoppers, setting the tone for a welcoming and enjoyable visit. Key responsibilities Greet customers and offer attentive, friendly service Answer questions and respond to customer needs Help maintain a positive atmosphere on the sales floor What we look for Genuine interest in providing great customer service Clear communication and strong problem-solving skills Team-oriented approach and a positive attitude

Apr 22, 2026

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Customer Experience Representative

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Join our dynamic team at Indigo Books & Music Inc. as a Customer Experience Representative! In this essential role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will engage with customers both in-person and over the phone, addressing inquiries and providing solutions that enhance their shopping experience.If you have a passion for books, music, and customer service, we want to hear from you!

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