Customer Experience Specialist

Freelancer LimitedTaguig, Metro Manila, Philippines

On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.

Experience Level

Entry Level

Qualifications

Qualifications: Exceptional English communication skills, both verbal and written, with an ability to simplify complex concepts. Results-oriented with a strong focus on targets. Proactive self-starter eager to tackle new challenges. Strong multitasking abilities and creative problem-solving skills. Composed under pressure. Availability for flexible scheduling, including night shifts, rotating schedules, weekends, overtime, and occasional holidays.

About the job

Join Our Dynamic Team at Freelancer.com

Passionate about personal growth? We start each day with the question: How can I improve today?
Innovators at heart? If you take initiative and want your ideas to make a real impact, we want you!
Driven by data? Our decision-making is guided by one pivotal question: What does the data indicate?
Champions of change? We aim to provide billions of jobs globally and empower individuals to transform their lives.
Collaborative team players? At Freelancer, we function like a professional sports team, working together to innovate and achieve success.

About Freelancer.com

Freelancer.com, a thirteen-time Webby award-winning platform, is the world’s largest freelancing and crowdsourcing marketplace, boasting over 80 million registered users and 30 million projects across diverse fields such as web development, graphic design, marketing, and engineering. We are publicly traded on the Australian Securities Exchange under the ticker ASX:FLN and on OTCQX Best Market under FLNCF.

Your Role and Impact

As we work towards our mission of delivering one billion jobs worldwide, we are on the lookout for enthusiastic Customer Experience Specialists to elevate our service! In this role, you will:

Deliver outstanding customer service via email and live chat.
Investigate customer concerns and propose effective solutions.
Translate complex information for both technical and non-technical audiences.
Utilize various communication platforms to resolve issues.
Collaborate regularly with our support and financial operations teams.
Transform customer service interactions into opportunities for customer acquisition.
Manage sensitive and escalated support issues with professionalism.
Document inquiries, comments, and complaints accurately.

About Freelancer Limited

Freelancer.com is the leading platform for freelancing and crowdsourcing, recognized globally for its innovation and user engagement. Our commitment to connecting people with jobs is at the forefront of our business strategy.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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