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Customer Operations Internship at S4D | Amsterdam

S4DAmsterdam, Noord-Holland, NetherlandsNew
On-site Internship

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Experience Level

Entry Level

Qualifications

Job RequirementsCurrently enrolled as a 3rd or 4th-year student in the EUPossess a proactive, get-things-done mentalityDemonstrate a strong sense of ownership over projects and problem-solvingExhibit analytical thinking skillsShow eagerness to gain in-depth knowledge of our software solutionsDisplay enthusiasm for Corporate Social Responsibility and a desire to contribute to impactful initiativesStrong written and verbal communication skills in English are essentialProficiency in Dutch or another European language (German, Spanish, Portuguese) is a plusCommit to working with us for a minimum of 4 months, 4 or 5 days a weekBonus points for experience in customer service or the hospitality industry

About the job

About S4D

S4D is a leading omnichannel software partner dedicated to enhancing the operational efficiency of delivery-focused restaurant chains. Our headquarters is currently in Amstelveen, with plans to relocate to Amsterdam shortly. We also operate an office in Katowice, Poland. Our innovative software solutions empower well-known brands such as New York Pizza, Pizza Hut, Bakker Bart, Apache Pizza, Spare Rib Express, and Belchicken. Recognized as one of the fastest-growing SaaS scale-ups in the Netherlands for 2022 and 2023, we are at the forefront of restaurant technology.


Join Our Operations Team

We are seeking a motivated Customer Operations Intern to become an integral part of our Operations Team in Amsterdam. This full-time (40 hours per week) on-site internship is available for a minimum duration of 4 months. As a vital link between S4D and our partners, you will play a crucial role in ensuring efficient operations and partner satisfaction throughout the entire partnership lifecycle.


Internship Responsibilities

As our Customer Operations Intern, you will engage in high-priority projects that directly impact our clients' success. Your tasks will include performing Excel analyses to enhance our customers' business operations, implementing systems in-store, preparing training for franchisees, and assisting with campaigns launched from our headquarters. This role offers you a chance to collaborate with various departments within our company, such as Product and Support, providing you with a comprehensive understanding of our organizational strategies and operations. You will be mentored by a Customer Success Manager who will guide you through your learning journey.

About S4D

S4D is an innovative software company specializing in solutions for delivery-focused restaurant chains. Our rapid growth and commitment to excellence have made us a key player in the SaaS industry, providing cutting-edge technology and exceptional service to our partners.

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