Customer Relations and Retention Specialist

Twisto Payments S.A.Warsaw, Mazowieckie, Poland

Hybrid Full-time PLN 5.6K/yr - PLN 7.8K/yr

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Experience Level

Experience

Qualifications

Requirements:Minimum 6 months of experience in telesales using cross-selling and up-selling techniques in the financial, fintech, or related industries - a necessary condition. A positive attitude - we are looking for someone who enjoys interacting with people, does not easily get discouraged, and seeks alternative solutions.

About the job

Join Our Team as a Customer Relations and Retention Specialist!

We are currently seeking a dynamic and proactive individual to fill the role of Customer Relations and Retention Specialist at Twisto. In this position, you will engage with our customers through retention campaigns (marketing and sales) to provide proactive advice, promote, and cross-sell our company's products.

Your Future Challenges:

Conduct outbound calls to customers as part of our retention campaigns.
Professionally assess customer needs to recommend the best solutions from our product portfolio (cross-selling and up-selling).
Proactively promote our company's products.
Build positive relationships with customers and maintain a strong company image.
Collaborate with other departments within the company.

What Does Twisto Offer?

Employment contract with a base salary and performance-based bonus ranging from 5,600 to 7,800 PLN gross.
Work from Monday to Friday.
Well-located office in the heart of Warsaw (Żelazna 59a) or the possibility of hybrid work (at least once a week in the office).
Financial compensation for hybrid work.
Edenred lunch card.
Private medical care and a subsidized Multisport card.
Flexible working hours.
5 days of additional paid leave for fathers after the birth of a child.
30 days of paid vacation + 4 additional days off for administrative matters (total of 34 days per year).

About Twisto Payments S.A.

Twisto is a leading fintech company that provides innovative payment solutions and aims to enhance customer experiences in financial services. We thrive on creating value for our clients through exceptional service and a supportive work environment.

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Python Engineer at Twisto | Warsaw, Poland

Twisto

Full-time|On-site|Warsaw, Mazowieckie, Poland

Company Overview:Twisto, a Param Company, is a forward-thinking financial services provider revolutionizing payment methods in Central and Eastern Europe. Our innovative app empowers users with complete control over their financial transactions, enabling them to defer or split purchases, share expenses, pay invoices, and shop using both virtual and physical …

Feb 16, 2026

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Senior Business Development Manager at Twisto | Warsaw, Poland

Twisto

Full-time|On-site|Warsaw, Mazowieckie, Poland

Twisto, a Param Company, provides digital financial services throughout Central and Eastern Europe. The Twisto app offers tools for managing payments, including options for deferred or split purchases, shared expenses, invoice payments, and both virtual and physical cards. Twisto emphasizes clarity, convenience, and competitive exchange rates for transactions at home and abroad. As the company grows, it continues to broaden its product range to support daily financial needs. Role overview The Senior Business Development Manager drives Twisto’s expansion by securing major business opportunities and building strategic partnerships. This role blends new business generation with relationship management and close collaboration across internal teams. Managing key accounts and supporting the company’s growth strategy are central to this position. What you will do Seek out and secure new high-value clients, with a focus on fintech, e-commerce, and in-store payment solutions. Develop and implement sales strategies to generate leads and establish long-term business relationships. Manage a portfolio of major clients, deliver strong service, and identify opportunities for upselling or cross-selling Twisto’s services. Represent Twisto at industry events, trade fairs, and conferences as both an exhibitor and presenter. Support marketing efforts to boost brand awareness and engagement. Collaborate with internal teams to review performance, propose new product ideas, and assist with lead generation. Contribute to shaping internal processes that enable business and company growth. Location This position is based in Warsaw, Mazowieckie, Poland.

Apr 23, 2026

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Backend Engineer (Python) at WPP Media | Warsaw, Poland

WPP Media

Full-time|On-site|Warsaw, Poland

About WPP MediaWPP is the creative transformation company, harnessing creativity to shape a brighter future for our people, planet, clients, and communities. For further details, visit wpp.com.WPP Media operates as WPP’s global media collective, where we unify the best platforms, talent, and partnerships to unlock boundless growth opportunities in an ever-evolving media landscape. Visit wppmedia.com for more information.At WPP Media, we value the strength of our culture and our people, which empowers us to provide exceptional experiences for our clients and each other. In this role, you will play a vital part in upholding WPP and WPP Media’s core values:Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.Create an Open environment by Balancing People and Client Experiences while Cultivating Trust.Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.Role Summary and ImpactAs a key member of the Global Operations Centre (GOC), you will collaborate with diverse teams across the United States, Europe, and Asia to deliver impactful solutions in a vibrant, multicultural setting. We are on the lookout for a skilled Backend Engineer to join our Data & Technology Solutions team. In this role, you will be essential in designing, developing, and maintaining scalable backend systems that drive our innovative marketing technologies, including the WPP Open AI platform. If you are passionate about crafting high-performance APIs, engaging with large datasets, and shaping the future of AdTech, we would love to connect with you.

Feb 17, 2026

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Junior Customer Service Specialist for B2B

Twisto

Full-time|PLN 5.3K/yr - PLN 6.3K/yr|Hybrid|Warsaw, Mazowieckie, Poland

Twisto, a fintech company in Warsaw, develops products for business clients and is hiring a Junior Customer Service Specialist for B2B support. This role is based in Warsaw with a hybrid work option, at least one day per week in the office at Żelazna 59a. What you will do Communicate with B2B clients primarily via email and chat. Respond to questions, handle requests, and address complaints. Guide customers in using Twisto’s products and help them get the most value from the platform. Collaborate with other teams to resolve client issues efficiently. Maintain accurate records of all client interactions in internal systems. Share suggestions to improve services and enhance the customer experience. Requirements Ability to work in Warsaw, with hybrid flexibility (minimum one day per week in the office). Strong communication skills in written channels such as email and chat. Attention to detail when documenting client cases. Compensation and benefits Employment contract with a gross salary between 5,350 and 6,250 PLN. Monday to Friday schedule. Central Warsaw office location, or hybrid work arrangement. Financial allowance for hybrid work. Edenred lunch card. Private medical care and subsidized Multisport card. Flexible working hours. Five extra paid days off for fathers after the birth of a child. 30 days of paid vacation, plus 4 additional administrative days (34 days total per year). How to apply Send your CV in English.

Apr 23, 2026

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Customer Relations and Retention Specialist

Twisto Payments S.A.

Full-time|PLN 5.6K/yr - PLN 7.8K/yr|Hybrid|Warsaw, Mazowieckie, Poland

Join Our Team as a Customer Relations and Retention Specialist!We are currently seeking a dynamic and proactive individual to fill the role of Customer Relations and Retention Specialist at Twisto. In this position, you will engage with our customers through retention campaigns (marketing and sales) to provide proactive advice, promote, and cross-sell our company's products.Your Future Challenges:Conduct outbound calls to customers as part of our retention campaigns.Professionally assess customer needs to recommend the best solutions from our product portfolio (cross-selling and up-selling).Proactively promote our company's products.Build positive relationships with customers and maintain a strong company image.Collaborate with other departments within the company.What Does Twisto Offer?Employment contract with a base salary and performance-based bonus ranging from 5,600 to 7,800 PLN gross.Work from Monday to Friday.Well-located office in the heart of Warsaw (Żelazna 59a) or the possibility of hybrid work (at least once a week in the office).Financial compensation for hybrid work.Edenred lunch card.Private medical care and a subsidized Multisport card.Flexible working hours.5 days of additional paid leave for fathers after the birth of a child.30 days of paid vacation + 4 additional days off for administrative matters (total of 34 days per year).

Apr 1, 2026

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Backend Python Developer at RTB House | Warsaw, Poland

RTB House

Full-time|On-site|Warsaw, Masovian Voivodeship, Poland

Location: Poland About Us: RTB House stands at the forefront of marketing technology, delivering cutting-edge solutions to leading brands and agencies around the globe. Our proprietary ad-buying engine is the world's first to utilize Deep Learning algorithms exclusively, empowering advertisers to achieve remarkable results at every stage of their marketing funnel. We are on the lookout for a Backend Python Developer to become an integral part of our internal team at RTB House. In this role, you will engage in the development of applications and tools that directly enhance our real-time bidding operations. Collaborating with seasoned engineers and product teams, this position offers a fantastic opportunity for developers eager to expand their skill set, tackle real-world challenges, and create robust software that makes a tangible impact.

Dec 23, 2025

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Freelance Python Engineer - Hybrid Position in Warsaw

Netguru

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Mar 5, 2026

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Apr 28, 2026

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Apr 1, 2026

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Full-time|On-site|Warsaw, Warsaw, Poland

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Mar 20, 2026

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DevOps Engineer at SINGU | Cracow/Warsaw, Poland

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Full-time|On-site|Poland - Cracow / Warsaw

SINGU develops a unified CAFM platform used daily by more than 500,000 professionals to manage over 100,000 buildings in 35+ countries. Following a merger with Micad (UK) and net-haus (Germany), the company has expanded its reach and continues to grow through strategic acquisitions and partnerships. Clients include global names such as Prologis, ECE, CTP, Hillwood, Logicor, GLP, and Unibail-Rodamco-Westfield. The team values adaptability, collaboration, and a strong focus on client needs. Role overview The DevOps Engineer position is based in Cracow or Warsaw, Poland. The role supports SINGU’s mission to help real estate companies manage warehouse, logistics, retail, and commercial property portfolios more effectively. Work in this role contributes to clients’ ability to protect revenue, improve efficiency, and unlock new value across their operations. Location Cracow or Warsaw, Poland What makes this role stand out Contribute to a platform trusted by over half a million professionals and 100,000 buildings worldwide Join a team expanding rapidly across Europe and other regions Collaborate with recognized industry leaders and partners Play a part in shaping the future of property operations technology

Apr 22, 2026

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Customer Relations and Retention Specialist

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