Customer Service Manager

remote-vaRemote — Davao Region, Philippines

Remote Full-time

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Experience Level

Manager

Qualifications

Qualifications: Bachelor's degree in Business Administration, Communications, or a related field. At least 5 years of experience in customer service management, particularly within an e-commerce or subscription-based environment. Demonstrated leadership experience with a proven ability to coach and manage customer support teams. Strong technical aptitude with a quick learning curve for new tools and platforms. Proficient in CRM systems (Gorgias preferred) and e-commerce platforms (Shopify). Experience with subscription management platforms like Recharge is advantageous. Exceptional problem-solving skills with a proactive approach to implementing solutions.

About the job

Job Title: Customer Service Manager

Location: Remote

Job Type: Full-Time

Join our dynamic team at remote-va as a Customer Service Manager! In this pivotal role, you will spearhead the enhancement of our eCommerce subscription business's customer support operations. We are looking for a proactive leader with a strategic approach to elevate customer satisfaction and retention rates. Your exceptional command of the English language, both written and verbal, will be crucial as you navigate complex customer interactions in a fast-paced environment.

Key Responsibilities:

Lead, train, and mentor a team of customer service agents to ensure top-notch support.
Identify and implement solutions addressing the root causes of recurring customer issues for long-term resolution.
Develop and maintain customer service SOPs to promote efficiency and consistency.
Deliver timely and effective support to customers via email and chat.
Handle customer inquiries related to website functionality, account management, subscriptions, orders, and payments.
Oversee the entire order fulfillment process ensuring accuracy and timely delivery.
Utilize internal tools such as Shopify, Recharge, Rebuy, and Gorgias CRM to effectively manage customer interactions.
Work collaboratively with internal teams to align customer service strategies with marketing, product, and fulfillment initiatives.
Generate and manage detailed performance reports using data analytics tools to identify trends and implement improvements.
Create and maintain self-service resources, including help center articles and FAQs, to empower customers.
Stay updated on new product releases and feature updates to provide accurate information to customers.
Ensure all customer interactions are conducted professionally and in line with company values.

About remote-va

At remote-va, we are dedicated to providing outstanding eCommerce solutions that cater to our customers' needs. Our commitment to excellence drives us to continuously improve our services and support systems.

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Mar 1, 2026

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Full-time|Remote|Remote

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Mar 1, 2026

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ACT1 Federal

Full-time|$70K/yr - $85K/yr|On-site|Patuxent River, MD

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Full-time|On-site|Ontario, California, United States

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TP-Link Systems Inc.

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Mar 1, 2026

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Full-time|On-site|Norfolk, Virginia, United States

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Mar 1, 2026

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Full-time|$55K/yr - $65K/yr|On-site|Bridgewater, NJ

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Mar 1, 2026

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Senior Technical Product Manager I - Investment Technology

Neuberger Berman

Full-time|$140K/yr - $170K/yr|On-site|None, New York, United States

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Mar 1, 2026

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Genetec

Full-time|Remote|Virginia, United States

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Mar 1, 2026

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Senior Director of Access Partnerships - Remote Opportunity in the U.S.

Common App

Full-time|$176.6K/yr - $198.7K/yr|Remote|Remote

ABOUT COMMON APPAre you passionate about transforming higher education and enhancing the college admissions experience? At Common App, we are committed to breaking down barriers and empowering students to pursue their educational aspirations. As a national not-for-profit organization, we champion access, equity, and integrity in the college admission process. Each year, we assist over 1 million students, including a significant number of first-generation applicants, in applying to more than 1,100 diverse member colleges and universities through our free online application platform.If you are a seasoned K-12 professional eager to contribute to a mission-driven organization that leverages innovative technology to improve the college admissions landscape, Common App is looking for you. We are currently seeking a Senior Director of Access Partnerships.KEY RESPONSIBILITIESAs part of the Network Growth division and reporting to the VP of Network Growth, you will spearhead initiatives to build, nurture, and enhance partnerships with community-based organizations and leaders, spanning K-12 to postsecondary education. Your role will focus on developing strategic alliances that utilize technology solutions to streamline access to postsecondary opportunities. With your extensive knowledge of K-12 education systems and higher education, you will create pathways for Common App to engage more students, particularly those from underserved communities. This position requires collaboration with state agencies, large school districts, and community-based organizations (CBOs) to set strategic goals and cultivate impactful partnerships that enhance student access to Common App resources.At Common App, we have set ambitious targets to expand our reach to students from underserved communities, and your leadership in forging partnerships will be essential to this mission. You will also build and manage a team dedicated to fostering collaboration and ensuring sustained efforts in partnership development.QUALIFICATIONSThis role requires:U.S. residency.Willingness to travel for biannual Common App Retreats.10+ years of experience in K-12 education, with a strong background in partnership development and higher education.

Mar 1, 2026

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Exact Billing Solutions

Full-time|On-site|Lauderdale Lakes, FL

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Mar 1, 2026

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Part-Time In-Home Veterinarian - Buffalo Grove, IL

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Buffalo Grove, IL

Join Heartstrings Pet Hospice for a fulfilling career as an In-Home Veterinarian serving the greater Chicago area, including Buffalo Grove, Aurora, Naperville, Schaumburg, and Elgin. If you're seeking a refreshing departure from traditional clinic settings, this is your chance to reconnect with pet families, delivering the compassionate care you've always envisioned. Enjoy generous appointment durations with minimal administrative burdens.At Heartstrings Pet Hospice, our mission is to support pets and their families during one of life's most profound challenges, facilitating a peaceful passing in the comfort of home. Founded by veterinarians who cherish the bond between pets and their families, we prioritize building meaningful connections with our clients, colleagues, and the community.Experience a Unique and Rewarding Veterinarian CareerMake a significant impact with an average of 3-4 appointments daily.Receive heartfelt gratitude from families at every appointment.Enjoy the flexibility of a mobile practice, free from clinic constraints.Benefit from comprehensive training and continuous mentorship.Achieve a true work-life balance.Flexible scheduling options, working 2-5 days a week, primarily between 9 AM and 5 PM.Engage in team-building activities and retreats.Core Responsibilities of the VeterinarianAdminister in-home euthanasia and hospice care for geriatric and terminally ill pets.Guide families in making compassionate end-of-life decisions for their pets.Establish collaborative relationships with local veterinary clinics, complementing their care.

Mar 1, 2026

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Unpaid Volunteer - General Counsel

Blockchain & Climate Institute

Part-time|Remote|Delaware, United States

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Mar 1, 2026

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Electrical Plant Systems Construction Manager

Procon Consulting

Full-time|On-site|Houston, Texas, United States

Procon Consulting is a premier program and construction management firm, renowned for its commitment to excellence across diverse sectors, including infrastructure and facility enhancements. With a robust industry reputation, Procon excels in delivering innovative solutions and fostering a collaborative environment to effectively manage complex projects.We are actively seeking an experienced Construction Manager with a focus on Electrical Plant Systems. This full-time position involves providing onsite leadership and oversight for intricate electrical construction, renovation, and modernization projects supporting facility operations. The successful candidate will ensure that all electrical work is carried out safely, accurately, and in strict adherence to contract documents, project specifications, client standards, and all relevant federal, state, and local codes. The ideal individual will possess extensive technical knowledge in electrical systems, strong leadership capabilities in the field, and proven experience in managing mission-critical infrastructure within occupied and highly regulated settings.

Mar 1, 2026

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Chiropractor at Sandstone Health | Huntsville, Texas

Sandstone Health

Full-time|On-site|Huntsville, Texas, United States

Join Sandstone Health: Are You More Than Just a Chiropractor?At Sandstone Health, we seek exceptional chiropractors who are dedicated to making a difference in the lives of their patients. If you’re looking for a position that goes beyond the ordinary and challenges you to provide compassionate and holistic care, we invite you to explore this unique opportunity. This role is not merely a job; it’s a calling to elevate healthcare standards and support individuals in achieving their wellness goals.Your Responsibilities: As a vital member of the Sandstone Health team, your contributions will include:Conducting in-depth patient consultations to assess medical histories and health aspirations.Developing tailored care plans that prioritize holistic health and well-being.Performing comprehensive evaluations, including spinal and postural analyses.Keeping detailed patient records while ensuring privacy and accuracy.Collaborating with a multidisciplinary team to provide integrated healthcare solutions.Empowering patients through education and lifestyle recommendations for optimal health.Engaging in continuous professional development to stay updated on the latest chiropractic techniques and innovations.Why Choose Sandstone Health?Innovative Care Approach: We focus on treating the whole individual, leveraging state-of-the-art technology and methodologies.Supportive Work Environment: Our core values of respect, integrity, teamwork, and excellence foster a collaborative and nurturing atmosphere.Community Commitment: We are actively engaged in local initiatives, demonstrating our dedication to community health and well-being.Professional Development: We offer continuous learning opportunities through seminars, workshops, and other educational resources.Outstanding Benefits: Enjoy comprehensive benefits including fully company-paid health, vision, and dental insurance, generous paid time off, wellness resources, and competitive compensation reflecting your expertise.

Mar 1, 2026

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Part-Time Caregiver/PCA (2nd Shift) at Navion Senior Solutions | Boone, NC

Navion Senior Solutions

Part-time|On-site|Boone, North Carolina

Become a Vital Part of Our Deerfield Ridge Team!At Deerfield Ridge in Boone, North Carolina, we are actively looking for compassionate and dedicated Personal Care Aides (PCA) or Resident Care Team Members to provide exceptional personal care to our residents. As a member of our team, you will play a key role in delivering top-tier care within our innovative Assisted Living and Memory Care Community. We are excited to offer the 80-hour PCA training program to help you kickstart your career in caregiving!This is an engaging Part-Time position on 2nd shift, requiring availability every other weekend and on holidays!Joining Deerfield Ridge means being part of a pioneering approach to employee compensation with Tapcheck. Our unique mobile app allows team members to access their earned wages instantly, eliminating the stress of waiting for payday and enhancing financial freedom. Experience a fresh approach to payroll and support our residents with peace of mind!Key Responsibilities: Assist residents with daily living activities (ADLs) such as bathing, dressing, grooming, toileting, and mobility assistance. Prepare residents for meals, snacks, and activities to enhance their daily experience. Support residents during mealtimes by serving food and ensuring a pleasant dining environment. Respond promptly to resident emergency calls to provide immediate assistance. Observe and document any changes in residents’ conditions, reporting these to the Resident Care Coordinator. Communicate effectively and professionally with residents and their families. Maintain accurate resident care documentation in accordance with state regulations and company policies. Transport residents as needed to ensure their comfort and safety.

Mar 1, 2026

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Geospatial Programmer at Trinity Global Consulting | Littleton, CO

Trinity Global Consulting

Full-time|On-site|Littleton, Colorado, United States

Position Overview:Join Trinity Global Consulting as a Geospatial Programmer, where you will leverage your expertise to enhance geospatial applications and contribute to impactful projects. You will be involved in translating and automating processes, managing large datasets, and developing innovative tools to streamline operations.Key Responsibilities:Translate automation tools, code, and scripts from Python to various support program platforms and technologies.Create professional-grade programs that automate the management, maintenance, and standardization of extensive datasets, including Public Land Survey and Land Status data.Design and develop new programs and scripts that enhance operational automation, improving data management and map production.Implement automated tools for the efficient mapping of Indian land tract data, ensuring synchronization with TAAMS.Develop solutions for topological alignment to integrate TAAMS legal land descriptions with the Bureau of Land Management's PLSS Geographic Coordinate Database.Utilize scripting and processing solutions such as Python, PowerShell, and JavaScript to collaborate effectively with the technical team.Apply knowledge of IT server and geodatabase architecture to develop robust resource management and information delivery systems.Support special projects within the Division as needed to fulfill critical missions and stakeholder requirements.

Mar 1, 2026

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Part-Time In-Home Veterinarian Opportunity in Jersey Village, TX

Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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Customer Service Manager

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